Car Wash Sales Lead

Finish Line Car Wash in Madisonville, KY is seeking a Sales Lead to drive membership and wash package sales while delivering fast, friendly customer service. In this hands-on role, you'll greet customers, explain wash options, promote memberships, and process transactions accurately. You'll help train team members, support daily site operations, maintain a clean, safe environment, and ensure a welcoming experience. This role offers opportunities to build leadership skills, grow into supervisory positions, and contribute to a customer-first, team-oriented car wash environment serving the local community.

Responsibilities

• Greet customers and provide friendly, efficient service

• Explain wash packages, memberships, and promotions to customers

• Drive membership and package sales to meet location goals

• Process cash and card transactions accurately and efficiently

• Support training and coaching of front-line team members

• Monitor site appearance, ensuring a clean, safe environment

• Assist with traffic flow and vehicle guidance through the wash

• Handle basic customer concerns and escalate issues as needed

• Collaborate with team to meet daily operational targets

• Report sales performance and customer feedback to management Required Skills

• Customer service

• Point-of-sale (POS) operation

• Cash handling and reconciliation

• Sales and upselling techniques

• Basic merchandising of wash packages

• Vehicle positioning and safety awareness

• Conflict resolution and de-escalation

• Time management in fast-paced settings

• Team leadership and coaching support

• Basic computer and data entry skills