B2B Sales Account Manager

Uline Inc., a leading North American distributor of shipping, industrial and packaging materials, is seeking a Sales Account Manager to join our Sales & Business Development team. In this role, you'll manage and grow a portfolio of packaging industry accounts, identify new business opportunities, and provide consultative solutions across our 40,000+ product offerings. Work in a results driven, collaborative culture with robust training, professional development, and clear paths for advancement while delivering the exceptional customer service Uline is known for.

Responsibilities

• Manage and grow a portfolio of B2

• B customer accounts within the packaging and industrial supplies space.

• Prospect, qualify, and close new business opportunities to expand Uline's customer base.

• Conduct needs assessments and present tailored product and packaging solutions to clients.

• Develop and deliver pricing proposals, quotes, and contracts while maintaining healthy margins.

• Use CRM tools to track activities, maintain accurate account records, and manage a sales pipeline.

• Analyze customer purchasing patterns and sales data to identify growth opportunities and risks.

• Collaborate with customer service, operations, and logistics teams to ensure accurate orders and timely delivery.

• Resolve customer issues quickly and professionally to maintain high satisfaction and retention.

• Prepare and present regular sales forecasts, territory plans, and performance reports to management.

• Stay informed on Uline's product offerings, competitor activity, and industry trends in packaging and distribution.

Required Skills

• B2

• B sales and account management

• Lead generation and prospecting

• Customer relationship management (CRM) software usage (e.g., Salesforce)

• Sales pipeline management and forecasting

• Negotiation and closing skills

• Pricing and margin analysis

• Microsoft Excel and other MS Office tools

• Presentation and communication skills

• Territory management

• Data-driven decision-making

• Knowledge of packaging or industrial supply products

• Problem-solving and conflict resolution