2nd Line Engineer - up to &;40,000 + Bonus - Hybrid - London

2 Line IT Support Engineer Location - Central London - 3 days a week onsite Salary - £40,000 + Bonus + Benefits Contract Type - Permanent Working Hours - 40 hours per week

We are looking for an experienced 2 Line IT Support Engineer to work with a Managed Service Provider providing technical support to a variety of companies within the finance sector. There is a keen focus on developing skills and career progression for this role through fully funded qualifications so a want to progress technically is required. This role is focusing on developing techniques and skills to become a 3 line engineer.

You will be working in a team of 5 providing support and handling issues efficiently and professionally to various companies. Day-to-day duties of a 2 Line IT Support Engineer include resolving tickets, handling issues and escalating where necessary.

Key Technical Requirements for the 2 Line IT Support Engineer:

• Proficient experience with Office 365

• Knowledge of Microsoft 365

• Skilled using Active Directory and EntraID

• Experience using Intune

• Azure

• Networking

• 1/2 Line Experience Desirable Technical Skills for the 2 Line IT Support Engineer:

• Experience with Virtualised Environment (VMware or HyperV)

• Knowledge of Mac (iOS)

• Relevant Certifications and Qualification for the required Software

• Successful projects completed using required software This role as a 2 Line IT Support Engineer requires an individual with great communication skills and proficient technical accuracy when working under pressure. We also would like an individual with a warm personality who will integrate well into the team dynamic.

If you would like to apply for this 2 Line IT Support Engineer role, please apply in the immediate instance or contact Madeleine at Involved Solutions directly.

2 Line IT Support Engineer, IT Support Engineer, 2 Line Engineer, Office 365, O365, AD, Entra ID, Intune, Azure, Networking