Wireless Retail Sales Consultant
Job Description
Join Cellular Sales, a Verizon Authorized Retailer, as a Verizon Sales Consultant and help customers find the best wireless solutions. In this fast-paced retail role, you'll engage customers in-store, assess their needs, and recommend Verizon plans, devices, and accessories. You'll build long-term relationships through consultative selling and exceptional service, handling activations, upgrades, and account reviews. We offer paid training, uncapped commissions, performance incentives, and clear paths for advancement in a performance-driven, customer-first culture that emphasizes teamwork, integrity, and continuous learning.
Responsibilities
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Engage in-store customers to understand wireless needs and recommend Verizon plans, devices, and accessories
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Perform new activations, upgrades, account reviews, and device setups
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Deliver exceptional, personalized customer service to build long-term relationships
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Meet and exceed individual and store sales and performance targets
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Maintain up-to-date knowledge of Verizon products, promotions, and technology trends
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Accurately process transactions, contracts, and required documentation
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Support store merchandising, product displays, and cleanliness standards
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Collaborate with team members and participate in ongoing sales training and coaching Required Skills
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Retail sales
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Wireless products knowledge
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Point-of-sale (POS) systems
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Customer relationship management (CRM) usage
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Consultative selling
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Cash handling and transaction processing
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Mobile device setup and troubleshooting
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Product demonstration
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Lead generation and follow-up
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Upselling and cross-selling
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