Site Reliability Engineer I

Mastercard seeks a Site Reliability Engineer I to support reliable, scalable software platforms in a dynamic, innovation-driven environment. In this entry-level role, you will help design, automate, and monitor infrastructure and applications, ensuring performance, availability, and security. You'll work closely with engineering teams to build CI/CD pipelines, implement infrastructure as code, and respond to incidents using modern SRE best practices. This hybrid role offers hands-on experience with cutting-edge cloud, container, and monitoring technologies while supporting your growth through collaboration and continuous learning.

Responsibilities

• Design, implement, and maintain reliable, scalable infrastructure for Mastercard platforms

• Monitor system performance and respond to incidents to ensure high availability and uptime

• Automate deployment, monitoring, and incident response using modern Dev

• Ops/SRE tools

• Collaborate with software engineers to improve application reliability and performance

• Contribute to on-call rotation and resolve production issues with root cause analysis

• Develop and maintain CI/CD pipelines and infrastructure-as-code configurations

• Implement security, compliance, and backup practices across cloud and on-prem environments Required Skills

• Site reliability engineering

• Linux/Unix administration

• Cloud platforms (AWS, GCP, or Azure)

• Python or similar scripting language

• CI/CD tools (Jenkins, Git

• Lab CI, or similar)

• Infrastructure as Code (Terraform, Cloud

• Formation)

• Containerization (Docker, Kubernetes)

• Monitoring and alerting (Prometheus, Grafana, ELK)

• Version control (Git)

• Incident management and troubleshooting