Senior Commercial General Liability Claims Adjuster

Gallagher Bassett, a global leader in risk and claims management, seeks a Senior Commercial General Liability Claims Adjuster to manage complex litigated and non litigated GL claims. You will investigate coverage, evaluate liability and damages, set and adjust reserves, and negotiate settlements within authority. Partner closely with defense counsel, brokers, TPAs, and insureds to drive cost effective outcomes while upholding client guidelines and regulatory requirements. You will mentor junior adjusters, contribute to best practice improvements, and deliver professional, timely communication that supports injured parties and protects client interests.

Responsibilities

• Manage a portfolio of complex and litigated commercial general liability claims from intake through resolution

• Conduct thorough coverage, liability, and damages analyses and document findings clearly

• Set, monitor, and adjust reserves in line with company and client guidelines

• Negotiate settlements within authority, balancing cost, exposure, and client expectations

• Collaborate with defense counsel on litigation strategy, discovery, and trial preparation

• Ensure compliance with regulatory requirements, client service standards, and reporting timelines

• Communicate proactively with insureds, brokers, and internal stakeholders on claim status and strategy

• Mentor and support junior adjusters, sharing best practices and technical expertise

• Contribute to process improvements and claims handling standards within the team Required Skills

• Commercial general liability claims handling

• Coverage analysis

• Litigation management

• Negotiation and settlement

• Claims investigation

• Reserve setting and evaluation

• Liability and damages evaluation

• Regulatory and compliance knowledge

• Claims management systems (e.g., Guidewire)

• Report writing and documentation