Sales Consultant

As a Sales Consultant at Ashley The Wellsville Group, you will guide customers through their home furnishing purchases while delivering an exceptional in-store experience. In this retail Sales & Business Development role, you'll build relationships, understand customer needs, and present tailored furniture and mattress solutions that align with their style and budget. You'll work in a supportive, team-oriented culture that values integrity, accountability, and continuous improvement, with hands-on training, performance incentives, and clear paths to advance into operations, logistics, or management across multiple locations.

Responsibilities

• Welcome and engage customers, understanding their home furnishing needs and style preferences.

• Provide consultative product recommendations, demonstrating features, benefits, and financing options.

• Achieve and exceed individual and store sales goals through effective selling and follow-up.

• Use POS systems to process sales, returns, and financing accurately and efficiently.

• Maintain a clean, well-merchandised showroom that reflects Ashley brand standards.

• Collaborate with team members and leadership to support promotions and store events.

• Follow up with customers to ensure satisfaction and encourage repeat and referral business.

• Participate in ongoing training to deepen product knowledge and improve sales skills.

• Model integrity, accountability, and a customer-first mindset in every interaction.

• Support community and company initiatives that promote Ashley The Wellsville Group values.

Required Skills

• Retail sales

• Customer service

• Point-of-sale (POS) systems

• Product knowledge - furniture and mattresses

• Upselling and cross-selling

• Consultative selling

• Inventory awareness

• Basic computer skills

• Communication

• Time management