Jobs in South Dakota

Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated : 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour

Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated : 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour

Systems & Data Specialist Departmen t: Systems & Data Administration Reports To : Assistant Vice President Systems & Data Administration FLSA : Non-exempt Date last updated : 06/17/2024 Summary: Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals. Essential Duties and Responsibilities include the following. Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted. Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management. Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications. Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management. Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle. Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies. Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction. Develop reports to support internal initiatives upon request for management. Other duties and projects may be assigned. Supervisory Responsibilities: This job has no supervisor responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, and takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits the ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, and Puts the success of the team above own interests. Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, and Works in an organized manner. Organizational Support (INSPIRE SERVICE) - Follows policies and procedures, completes administrative tasks correctly and on time, supports the organization's goals and values, Benefits the organization through outside activities, and Abides by Dress Code. Problem Solving - Identifies problems in a timely manner, Gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, and Works well in group problem-solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience: Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience. Experience with Systems Management preferred. Experience with Power-On, HTML, Java, and/or SQL programming code required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of Database software, Internet software, spreadsheet software, and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently. Strong organizational skills are desired. Other Qualifications: The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally climb or balance; and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually quiet. Salary Description $25-$37/Hour

Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated : 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated : 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20-$30/hr., plus incentives

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated : 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20-$30/hr., plus incentives

Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated : 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated : 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20-$30/hr., plus incentives

Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated : 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated : 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20-$30/hr., plus incentives

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

We are seeking a Commercial Loan Officer responsible for developing, managing, and growing a commercial loan portfolio while maintaining strong asset quality and member relationships. This position will originate, underwrite, and service business loans, as well as identify opportunities to align members with additional financial products and services. The role requires a high level of analytical ability, sound judgment, and a commitment to regulatory compliance and organizational policy. Previous experience in this role is desired, but we are willing to consider individuals with related experience in lending or underwriting and a proven track record of professional growth. Key Responsibilities: - Develop and maintain relationships with new and existing business members - Originate, underwrite, and manage commercial loan requests - Structure loan terms, including collateral and repayment conditions - Ensure compliance with all lending policies and regulatory requirements - Monitor portfolio performance and maintain accurate documentation - Identify and cross-sell appropriate financial products and services Compensation: $65,000 - $95,000 annually, plus incentive opportunities Qualified candidates should demonstrate strong financial analysis skills, business development ability, and experience in commercial lending. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B.A.) or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree. A Commercial Loan Officer will have a minimum of 3 to 5 years' relevant experience. On-going education and training may be required. Salary Description $65,000 - $95,000 annually, plus incentive

Strategic Account Manager Job Description: Summary: The Strategic Account Manager will cultivate long-term, high-level relationships with current, valued clients, while also generating new business leads. The candidate will focus on revenue growth, cross-functional collaboration, account analysis, and strategic partnerships. Essential Duties, Responsibilities, and Accountabilities (Include the following; however, other duties may apply.) - Identify, manage and deliver on existing and new business opportunities to achieve revenue, profit and growth targets in assigned markets and territory. - Develop and manage a robust pipeline of business leads and opportunities through Sugar that are aligned with segment strategy to deliver profitable growth. - Collaborate with Marketing and Product Development to conduct execution of innovation programs by assessing customer needs, introducing new or existing products and positioning EIS as the preferred solution to support customers growth objectives. - Build strong relationships with customers, prospects, key influencers, and decision makers across the value chain at target accounts. - Account Management of key end-use customers including coordination of all internal multi-functional customer-facing team activities. - Participate as needed in industry associations and events to promote the EIS portfolio and capabilities as well as represent EIS in the market. - Shares business, competitive and industry intelligence with internal organization (marketing, research and development, tech service, customer service, etc.) to promote increased revenue and value. - Provide routine feedback to the internal organization on market trends, competition and key customer wins, losses & areas of risk. - Expand business and customer loyalty within accounts, influence key stakeholders (R&D, Supply Chain, Manufacturing, Marketing, C-Level) working on new ideas and technologies. - Define and negotiate the terms of contracts and get support and approval from all stakeholders, including internally within EIS. - Demonstrate a high level of proficiency and expertise in presenting the EIS distribution and fabrication portfolio. - Provide forecasts for sales and orders as required and complete all reporting requirements in a timely manner. - In conjunction with Marketing and Management, contribute to the strategic direction of segment by maintaining an awareness of markets, trends, competition and technology changes. Work Environment: - This position may require regular travel to facilities within the assigned geographical region to provide on-site support. Supervisory Responsibilities: This role does not have direct supervisory responsibilities. Qualifications: To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: - Bachelors degree in engineering, science or business; MBA is a differentiator. - 5+ years of experience in Sales, Business Development or Marketing, preferably in relevant markets. - Strong ability to manage opportunity pipeline and communicate needs to move projects through the pipeline. - Excellent presentation, communication, interpersonal, and influencing skills; ability to collaborate with cross-functional teams. - Demonstrated ability to manage complex proposals and projects as well as selling into high value accounts. - Polished communication skills to successfully deliver presentations and communicate professionally. - Demonstrated ability to negotiate and influence within all levels of an organization. - Computer proficiency. Proficiency in MS Office Suite, Sugar CRM, Power BI and SAP are differentiators. - Proven ability to close business. Preferred Education and/or Experience: - Experience in relevant markets. - Experience working at multiple levels within OEMs and end users. - A self-starter and proactive person who can strategize and execute a plan. - Technical knowledge of electrical insulation or targeted applications. - Ability to identify opportunities and develop win-win solutions to customer problems that will result in new business opportunities and profitable revenue growth Language Skills: The candidate must have excellent verbal and written communication skills with the ability to interact effectively across all levels of the organization. Reasoning Ability: Strong reasoning and critical thinking skills are required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. This job description is not intended to be an exhaustive list of all requirements and responsibilities and as such, is subject to change without notice based on the needs of the business and/or department. EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. PI2520a724cb25-7785

G.A. Johnson Construction, a well established Construction Management and Design Build company is seeking an EXPERIENCED Accountant. Successful candidate must have 5 years history of successful performance in a similar position. This position is located in Harrisburg, SD We are a professional building service company providing Design/Build, Construction Management, and General Contracting around South Dakota and the upper Midwest. Full Time M-F: Benefits after 90 days include health/dental/vision insurance, paid holidays and vacation, 401K Please send resume and employment references. Duties & Responsibilities - Accounts Payable - Account Receivable - Payroll - Monthly Financial Statements - Assist in year end annual audits Requirements - Experience in accounting, financial reporting, payroll processing, and benefit administration - Solid understanding of accounting principles and applications - Experience and knowledge of payroll principles and applications, tax reporting requirements - Ability to organize and communicate effectively (both verbal and written) Preferred Qualifications Five(5) or more years of accounting, financial reporting, payroll processing, and benefit administration Experience with Sage accounting software a plus Working Experience with MS Office, Excel, Word Excellent written or oral skills Relocation Assistance Available Will Train our accounting processes Benefits: Health Ins, 401K, PTO, We pride ourselves on our workplace culture! This position is in Harrisburg, SD Compensation details: 2535 PIf87bdd6951c0-0827

Warehouse Sales Associate Position Description: This Warehouse Sales Associate position will complete basic loading and lifting of bulk product, efficiently sorting, handling, loading and unloading feed, grain and lubricants into/from storage bins, warehouse, customer vehicle. Using forklifts in the loading and unloading of product. Ensuring high levels of organizational effectiveness, communication, continued employee development and team building, as well as improve employee - customer relationships. Other duties will involve billing and computer input. This is a safety sensitive position and will require a negative drug test. Employee must be willing to work Monday - Saturday and some Holidays. This position will report to the Location Manager. Responsibilities This position requires the ability to develop and demonstrate knowledge and understanding of customer service. Demonstrate attention to detail, able to make good judgments quickly and the ability to multi-task. - Execute checks and balances as directed by the external auditor and the management team. - Ensure security, integrity and confidentiality of data. - Enforce and maintain credit policies of the company. - Demonstrate ongoing communication with all levels and divisions of the company to enhance teamwork and effectiveness in alignment of company policies and goals. - Occasional Dispatching. - Inventory management. - Occasional scale - weight management. - Customer service on location. - Forklift loading and unloading of product. - Essential Functions This position requires the ability to perform a combination of the following duties during 95% of work day/shift. Although exact duties may vary from day to day, our business and staffing model make it essential to be able to perform all the following duties accurately, efficiently and safely on a regular basis. Maintain regular and predictable attendance, reliability, punctuality, efficiency and quality. Promote a safe and productive work environment for other employees and guests, as well as adhere to company safety training and guidelines. Ensure the highest quality customer experience by being responsive and courteous. Maintain a professional company image both internally and externally during both business and non-business hours. Support team objectives and efforts of others on the team by encouraging a spirit of inclusion, participation and belonging. Exercise empowerment, responsibility and accountability for the success and growth of the company. Physical and Mental Demands It is essential to have the physical and mental stamina, as well as the ability to perform job duties efficiently, safely, properly and accurately. While performing the duties of this job, the employee must also have the physical and mental ability to perform all the following tasks (with or without reasonable accommodation): Preferred Education and Experience 2 years of industry experience. Working knowledge of Microsoft Office. Ability to learn business accounting systems. Excellent written and verbal communications skills. Previous agricultural cooperative or agriculture related experience. Fork Lift and Push Cart experience This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. Employees should perform all duties as assigned by his/her supervisor. Compensation details: 17-18 Hourly Wage PI882eeb8417e3-0033

Cashier Sales Associate Cashier Sales Associate Position Description: The Cashier Sales Associate position is responsible for maintaining guest services, cash register operations (POS), generating sales, merchandising, signage, pricing, loss prevention, store housekeeping in adherence to all company policy and store standards. This position will report to the Store Location Manager. Responsibilities This position requires the ability to perform a combination of the following duties during 95% of work day/shift. Although exact duties may vary from day to day, our business and staffing model make it essential to be able to perform all of the following duties accurately, efficiently and safely on a regular basis. - Process information / merchandise through the cash register (POS) and maintain proper cash handling procedures. - Oversee and authorize guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts (i.e. competitive employee sales, etc.) - Assures completion of all POS transaction, proper control of all cash and media at the POS registers according to company policies and procedures. - Assist in the preparation of daily deposits, change and media, but does not have access to the safe combinations or manager keys. - Assist in the training of new cashiers and cross-training of other associates. - Oversees the productivity, breaks and daily scheduling of all cashiers and communicates performance issues to management. - Assist in floor moves, merchandising, display maintenance and assembly of merchandise. - Assist in receiving and monitoring floor stock and ensure re-wraps are done promptly. - Execute price changes & markdowns. - Assist in store housekeeping. Compensation details: 16-16 Hourly Wage PIdaceb661b9f9-4676

Cook-Deli Prep Cook-Deli Prep Position Description: The cook position is responsible for preparing and/or directing the preparation of food, adhering, and complying with all food health and safety procedures. The cook is responsible for appropriate use of facility equipment and supplies to minimize loss, waste, and fraud. This position will report to Lead Cook. This is a safety sensitive position and requires a negative drug test, and 20 percent of employees are chosen at random for drug testing due to company policy. Responsibilities This position requires the ability to perform a combination of the following duties during 95% of workday/shift. Although exact duties may vary from day to day, our business and staffing model make it essential to be able to perform all the following duties accurately, efficiently, and safely on a regular basis. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Preparing or directing preparation of food using established production procedures and systems. - Observe and ensure proper food preparation and guidelines are being adhered to as set by food health and safety standards. - Determine amount and type of food, ingredients and supplies required using production systems. - Ensure availability of food, ingredients, and supplies or approved substitutions in adequate time for preparation. - Monitor stock and place orders when there are shortages. - Set up, clean, and organize food ingredients, cooking areas, steam table and necessary cooking and serving equipment. - Plans food production to coordinate with meal serving hours. - Correctly prepare all food served following standard recipes and special diet orders. - Ensure proper food temperature and appearance are preserved according to food service, health and safety procedures. - Store, rotate, date and label food, ingredients and supplies properly and safely. - Ensure that the kitchen area, food service area, equipment and utensils are clean cleaned and maintained. - Maintains daily production records. - Report necessary equipment repair and maintenance to supervisor. - Comply with established sanitation standards, personal hygiene, and health standards. Compensation details: 16-16 Hourly Wage PI8faaccf58bec-5016

Parts Washer/Clutch Pack (1st shift) US-SD-Britton Job ID: # of Openings: 1 Category: Production Horton, Inc. Overview Horton, Inc. has an opening for Parts Washer/Clutch Pack to work in our Britton, SD location. This is an hourly position with a starting wage of $23.35 per hour and depends on experience. Standard hours are Monday-Friday from 7:00 am - 3:30 pm, with overtime, as needed. Position Summary: This position is responsible for washing parts to remove coolant, oil or other material that would interfere with painting or other production operations. They are also responsible for maintaining correct inventories through data entered in the business system, visually inspecting parts, assembling products, and transporting baskets of parts/units to the staging or finished goods areas. For more information on Horton, Inc. please visit our web site at . Company Information: As a global leader in thermal control for power systems, Horton offers a variety of technologies for transportation and industrial applications to operate at the optimal temperature - even in the most demanding conditions. For over 70 years, the organization has been an integral partner to companies worldwide providing innovative and reliable engine cooling solutions for heavy-duty vehicles and equipment. For more information on Horton, Inc. please visit our web site at . Responsibilities Job Responsibilities: 1. Uses a parts washer to de-grease metal parts. 2. Records quantities of parts in productivity software and delivers loaded baskets to the stock room area or other designated area and places in proper location. Puts parts away in designated locations. Ensures parts are labeled correctly. 3. Performs assembly functions. 4. Exhibits and performs basic personal computer functions in various software systems. 5. Reworks units which fail to pass quality control checks. 6 . Provides training in work methods, procedures, and work instructions to employees. 7. Performs other duties as directed by manager. Qualifications Job Qualifications: - High school diploma or GED is preferred. - Previous manufacturing experience is a plus. - Must be authorized to work in the United States. This job is not eligible for sponsorship. Additional Information: We offer a competitive benefits package including PTO, Company Paid Holidays, 401K, Medical, Dental, Vision, HSA, FSA, Life, AD&D, STD, LTD, Education Assistance, and a dynamic work environment. To apply, qualified candidates should log onto . Horton, Inc. is an Equal Opportunity employer. Veterans/Disabled PM17 PI1eb4ec14f5fd-9407