Inside Sales Representative

United Site Services is seeking an Inside Sales Representative to drive revenue by managing inbound leads and outbound calls to construction and industrial customers. You will qualify prospects, prepare quotes, and close orders for portable restrooms, temporary fencing, and related site services. In this fast-paced, phone-based role, you'll manage a sales pipeline, coordinate with operations to ensure accurate scheduling, and deliver responsive, solutions-focused service. Success requires strong communication, organization, and the ability to build lasting customer relationships.

Responsibilities

• Handle inbound and outbound calls to construction, industrial, and event customers to promote United Site Services solutions

• Qualify leads, assess customer needs, and recommend appropriate portable restrooms, fencing, dumpsters, and related services

• Prepare and deliver accurate quotes, process orders, and ensure correct documentation in CRM and order systems

• Manage a sales pipeline, follow up on open quotes, and close opportunities to meet or exceed sales targets

• Coordinate with operations, dispatch, and customer service teams to confirm service availability and scheduling

• Maintain detailed, up-to-date customer records and activity notes in CRM software

• Build and maintain strong customer relationships through responsive, solutions-focused communication

• Collaborate with sales and branch teams to support local initiatives, promotions, and key accounts

• Monitor market activity and customer feedback to identify upsell and cross-sell opportunities

• Follow all safety, compliance, and company policies while representing the United Site Services brand Required Skills

• B2

• B inside sales

• High-volume outbound/inbound calling

• CRM software (e.g., Salesforce)

• Quote and order entry

• Territory and pipeline management

• Contract and pricing negotiation

• Construction industry knowledge

• Customer relationship management

• Data entry and accuracy

• Microsoft Office (Excel, Outlook)