General Liability Claims Adjuster

Gallagher Bassett seeks a General Liability Claims Adjuster to manage a diverse portfolio of casualty claims for corporate and commercial clients. You will investigate incidents, analyze coverage, determine liability, and set and adjust reserves in line with company and client guidelines. Responsibilities include gathering statements and documentation, negotiating settlements, and coordinating with attorneys, medical providers, and insureds to drive timely, cost effective resolutions. You'll produce clear claim reports, maintain detailed file documentation, and contribute to continuous improvement while delivering professional, client focused service in a collaborative, high performance environment.

Responsibilities

• Investigate general liability claims, gather facts, and determine coverage and liability

• Establish, monitor, and adjust claim reserves in accordance with company and client guidelines

• Obtain statements, documentation, and supporting evidence from claimants, insureds, and witnesses

• Negotiate settlements within authority, balancing cost control with fair claimant outcomes

• Coordinate with defense counsel, medical providers, and vendors to manage claim strategy

• Maintain accurate, timely claim file documentation and update claim systems

• Prepare clear written reports and recommendations for clients and internal stakeholders

• Communicate claim status and strategies to clients, brokers, and internal teams

• Ensure regulatory, legal, and policy compliance on all assigned claims

• Contribute to process improvements and best practices in claims handling Required Skills

• General liability claims investigation

• Coverage analysis

• Liability evaluation

• Claim reserving

• Settlement negotiation

• Litigation management support

• Claims documentation and reporting

• Insurance regulations and compliance

• Claims management systems (e.g., Guidewire or similar)

• Microsoft Office (Excel, Word, Outlook)