Finance Business Partner

Finance Business Partner. An exciting opportunity for a commercially minded Finance Business Partner to support a fast-paced customer-facing channel within a large consumer-focused organisation. Working closely with senior operational leaders, you will provide financial insight, challenge, and analysis to support strategic decision-making and drive commercial performance.

This position sits within the Commercial Finance function and partners with senior stakeholders across digital, technology, marketing, and customer teams.

Key Responsibilities:

Strategic Business Partnering

• Partner with senior leaders to provide financial guidance, commercial insight, and constructive challenge to support key business decisions.

• Build strong relationships across operational teams to ensure financial implications are considered in planning and decision-making.

• Present complex financial information in a clear and actionable manner for both finance and non-finance stakeholders.

Commercial Performance & Analysis

• Monitor key performance drivers and provide insights into business performance, identifying trends, risks, and opportunities.

• Support the development and tracking of KPIs, ensuring initiatives are measured effectively and performance is transparent.

• Analyse commercial outcomes and provide recommendations to improve profitability, efficiency, and return on investment.

Planning, Budgeting & Forecasting

• Lead budgeting, forecasting, and monthly performance reviews for key areas of expenditure and investment.

• Work with stakeholders to understand cost drivers and identify opportunities to improve value and optimise spend.

• Ensure financial plans remain aligned with wider business objectives.

Investment Appraisal & Strategic Projects

• Support strategic initiatives through financial modelling, scenario planning, and business case development.

• Conduct investment appraisals and post-implementation reviews to assess the effectiveness of key projects and programmes.

• Help prioritise investment opportunities by evaluating financial and commercial benefits.

Digital & Customer Performance

• Collaborate with digital, technology, marketing, and customer-focused teams to understand how initiatives influence customer engagement, conversion, and revenue performance.

• Support analysis of channel optimisation activities, helping stakeholders understand the commercial impact of customer journey improvements.

• Provide financial insight into initiatives designed to enhance customer experience and drive growth.

Cross-Functional Collaboration

• Work closely with wider finance teams to ensure operational plans support overall business strategy.

• Identify and communicate risks and opportunities that could impact commercial targets and financial performance.

• Contribute to the continuous improvement of financial reporting, analysis, and decision-support frameworks.

Candidate Profile

• Qualified accountant (ACA, ACCA, CIMA or equivalent).

• Strong Finance Business Partnering or Commercial Finance experience.

• Proven ability to influence and challenge senior stakeholders.

• Experience with budgeting, forecasting, financial modelling, and investment appraisal.

• Strong analytical skills with the ability to translate data into practical business recommendations.

• Experience working with customer, digital, ecommerce, marketing, technology, or operational teams would be advantageous.

• Excellent communication and relationship-building skills.