Field Sales Supervisor

As a Field Sales Supervisor at Cable One (Sparklight), you will lead and develop a team of field representatives selling high-speed internet, cable TV, and phone services to residential and business customers. You'll drive territory strategy, coach reps in prospecting and closing, and ensure an exceptional customer experience while meeting sales targets. In our people-focused, community-minded culture, you'll partner with local teams, support marketing campaigns, and represent Cable One in area events. This role offers growth opportunities, competitive benefits, and the chance to make a real impact connecting communities to essential broadband services.

Responsibilities

• Lead and coach a field sales team to achieve broadband, TV, and phone sales targets in assigned territory

• Develop territory plans, monitor KPIs, and report pipeline and results to Sales & Business Development leadership

• Conduct ride-alongs, coaching, and performance reviews to improve reps' prospecting and closing skills

• Build and maintain strong relationships with residential and small business customers and community partners

• Collaborate with marketing and operations to execute local campaigns and ensure excellent customer experience

• Analyze market trends, competitor activity, and customer feedback to refine sales strategies

• Ensure compliance with company policies, ethical selling standards, and telecom regulations

• Recruit, train, and onboard new field sales representatives

• Use CRM tools to manage leads, track activities, and forecast sales

• Represent Cable One in community events to promote brand awareness and local engagement Required Skills

• Field sales management

• Territory planning and execution

• B2

• C/B2

• B sales for telecom services

• Sales coaching and performance management

• Pipeline management and forecasting

• CRM (e.g., Salesforce) proficiency

• Data-driven sales analysis and reporting

• Contract negotiation and closing

• Customer relationship management

• Knowledge of broadband, cable TV, and phone products