Executive Jobs in Florida

Position Title: Lead Referral Coordinator Location: Plantation, FL 33332 Description: At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives. That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities. Opportunity awaits - welcome to Claremedica. ESSENTIAL FUNCTIONS The Lead Referral Coordinator is a senior-level role responsible for overseeing the referral coordination team and ensuring consistent, high-quality support for patients and providers. In addition to managing the most complex referral cases, this position provides training and guidance to team members, monitors workflow and compliance with referral protocols, and serves as the primary liaison between referral staff and clinic leadership. Lead Referral Coordinators play a key role in maintaining efficiency, resolving escalated issues, and fostering a collaborative team environment that supports seamless patient care. DUTIES AND RESPONSIBILITIES - Oversee the referral coordination team, ensuring efficient workflow and adherence to referral protocols. - Manage the most complex or escalated referral cases, including those requiring extensive insurance approvals or multi-specialty coordination. - Train, mentor, and support Referral Coordinators I and II, providing guidance on processes and problem-solving strategies. - Serve as liaison between referral staff, providers, and clinic leadership to improve referral processes and resolve systemic challenges. - Monitor referral documentation, timeliness, and compliance to maintain quality and patient safety standards. - Advocate for patients when navigating the healthcare system, financial barriers, or insurance requirements. - Build and maintain relationships with specialists, community resources, and service providers to streamline referral processes. - Review referral reports and tracking metrics, providing feedback to leadership on opportunities for improvement. - Perform administrative and supervisory tasks as assigned by the Referrals and Medical Records Manager or clinic leadership. SUPERVISORY RESPONSIBILITIES - This position does not have direct supervisory responsibilities but provides peer leadership and support to clinical staff. QUALIFICATIONS/REQUIREMENTS - Education: High school diploma, GED, or equivalent experience (required). Advanced training, certifications, or coursework in healthcare administration, management, or related fields preferred. - Experience: Minimum 3 years of experience in referral coordination, healthcare administration, or a related role, including supervisory or team lead responsibilities. Demonstrated proficiency with healthcare systems and EMR platforms required. - Knowledge: In-depth knowledge of HIPAA and AHCA regulations, medical terminology, referral processes, products, services, standards, policies, and procedures. Expertise in insurance authorizations, prior approvals, and complex case management. Familiarity with workflow management, quality assurance, and team leadership in a clinical setting. - Skills: Exceptional communication, leadership, organizational, and problem-solving skills. Ability to manage escalated cases, mentor staff, coordinate workflow, and ensure team compliance under high-volume conditions. Highly detail-oriented with strong accuracy in data, documentation, and reporting. - Technical Proficiency: Advanced proficiency in Microsoft Office Suite, EMR systems, and other healthcare technology. Ability to train and support staff on technical systems and workflow processes. - Leadership: Prior supervisory experience for external candidates, or demonstrated leadership aptitude and competency for internal promotion candidates. - Additional: Professional and courteous communication with patients, providers, staff, and external partners. Bilingual (English/Spanish or English/Creole) preferred. Strong leadership and mentoring capabilities, fostering a collaborative and efficient team environment. WORKING CONDITIONS General office working conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL Local travel between care centers may be required for coverage. SAFETY HAZARD OF THE JOB Minimal Hazards This job description does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instructions, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description. Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause, with or without notice. PIe0aaca1d77d6-8361

Explore opportunities with Heart of Hospice Valdosta, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Hospice Account Executive, you will be responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided while operating within a set budget. You will s erve as the customer service representative for all hospice agency referral sources, including sales calls, hospice education and information, and community in-services regarding hospice. Primary Responsibilities: - Build and maintain relationships with target referral sources to execute the bring care to more people (growth strategy) - Implement, manage, and document consistent sales activities with multiple contacts in each referral source - Seek to better understand the needs of customers to provide customized solutions and earn new/continued referrals - Expand the healthcare community's use of our services by supporting knowledge and awareness of our solutions - Serve as a liaison between our referral sources (community), our patients/families facing end of life care, and our agencies You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation - Demonstrated excellent presentation, negotiation and relationship-building skills - Demonstrated solid computer skills in Microsoft Outlook and CRM software requirements - Demonstrated ability to work independently with minimal supervision Preferred Qualifications: - 2+ years of successful Hospice sales experience - Understanding of home health/hospice coverage issues - Proficiency with Microsoft Office Suite (Word, Excel, Power Point, and Outlook) - Ability to professionally and effectively interact with a variety of individuals - Ability to be creative and generate ideas as they relate to marketing and community education - Effective and persuasive communication skills - Effective time management and organizational skills - Ability to maximize cost effectiveness in the use of resources Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $53,711 to $80,566 annually based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Explore opportunities with Heart of Hospice Valdosta, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Hospice Account Executive, you will be responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided while operating within a set budget. You will s erve as the customer service representative for all hospice agency referral sources, including sales calls, hospice education and information, and community in-services regarding hospice. Primary Responsibilities: - Build and maintain relationships with target referral sources to execute the bring care to more people (growth strategy) - Implement, manage, and document consistent sales activities with multiple contacts in each referral source - Seek to better understand the needs of customers to provide customized solutions and earn new/continued referrals - Expand the healthcare community's use of our services by supporting knowledge and awareness of our solutions - Serve as a liaison between our referral sources (community), our patients/families facing end of life care, and our agencies You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation - Demonstrated excellent presentation, negotiation and relationship-building skills - Demonstrated solid computer skills in Microsoft Outlook and CRM software requirements - Demonstrated ability to work independently with minimal supervision Preferred Qualifications: - 2+ years of successful Hospice sales experience - Understanding of home health/hospice coverage issues - Proficiency with Microsoft Office Suite (Word, Excel, Power Point, and Outlook) - Ability to professionally and effectively interact with a variety of individuals - Ability to be creative and generate ideas as they relate to marketing and community education - Effective and persuasive communication skills - Effective time management and organizational skills - Ability to maximize cost effectiveness in the use of resources Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $53,711 to $80,566 annually based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Position Title: Sales Executive- Commercial Lines Location: Hybrid - Fort Lauderdale Office - Fort Lauderdale, FL 33301 Salary Range: $100,000.00 - $175,000.00 Salary Overview Salary Range $100,000.00 - $175,000.00 Salary Sales Executives We are seeking a dynamic and results-driven LICENSED Property+Casualty Sales Executive with exceptional communication skills and in-depth knowledge in the commercial insurance industry. This role is ideal for a highly motivated professional who excels at building relationships, identifying opportunities, and closing deals. You will be responsible for driving new business growth, expanding existing commercial lines accounts, and maintaining a strong book of business. This position is hybrid and will be based out of the Marshall+Sterling Fort Lauderdale Office: MAJOR RESPONSIBILITIES - Drive new business growth while maintaining and expanding your book of business. - Proactively build and manage a pipeline of prospects to achieve sales and retention goals. - Craft a compelling value proposition, leveraging your expertise and the powerful tools provided by Marshall+Sterling. - Gather and analyze detailed risk and underwriting information to tailor insurance solutions. - Create and present professional, customized insurance proposals using Marshall+Sterling's advanced online system. - Follow structured renewal workflows to ensure strong client retention and long-term partnerships. - Identify opportunities to refer clients and prospects to other divisions within Marshall+Sterling to meet their broader needs. - Partner with internal teams, delegating client service tasks effectively for seamless support. - Foster strong, professional relationships with colleagues, contributing to a positive and collaborative work environment. Qualifications - Active state insurance license is required, with a commitment to maintaining compliance through ongoing continuing education. - Demonstrated success in pursuing and closing sales, with a strong track record of meeting and exceeding goals. - Strong communication and interpersonal skills, with the ability to connect with diverse individuals and teams. - Valid driver's license - College degree preferred, high school diploma or equivalent required. Compensation - Compensation: $100,000 - $175,000, based on demonstrated insurance sales experience and measurable achievements. - Benefits: Comprehensive package including Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, company-paid life insurance for you and your dependents, medical paid time off, employee assistance programs, and more! Why Join Marshall+Sterling? Our ESOP Sets Us Apart! As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable: - Ownership & Wealth-Building: Every eligible employee earns shares in the company at no cost, creating a meaningful path to financial security. - Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success. - Retirement Security: Our ESOP is a powerful supplement to your retirement savings, helping you plan for the future with confidence. - Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success. - No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. - Stability & Legacy: With over 150 years of success, our ESOP ensures that Marshall+Sterling remains strong, independent, and employee-driven for generations to come. Join us and experience the benefits of true employee ownership! Compensation details: 00 PI6fb-4857

Job Description Job Description The Transfer Coordinator facilitates the transfer of patients into and outside of the PRC Inpatient Units. This position is responsible for ensuring that the patient meets all Peace River Center's clinical, financial, and regulatory criteria for transfer and verifies CSU Bed availability for the BCSU and LCSU. This staff person will monitor, coordinate, and collect necessary verbal and written documentation as required of the agency/referring institution. The staff person will possess excellent written and verbal communication skills, and additionally complete administrative tasks such as monitoring of facility processes, submitting daily data to required entities, and confirming that client documentation has been collected. The Transfer Coordinator will maintain excellent relationships with the inpatient team and referring facilities. General Expectations: In the performance of their respective task and duties, all employees are expected to conform to the following: - Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all PRC's Core Values. - Perform quality work within deadlines with or without direct supervision. - Interact professionally with other employees, customers and vendors. - Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required. Comply with all Center policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which the Center can make such reasonable accommodation. An employee in this position must be able to react to change productively. Attends all scheduled work hours, meetings, training, and other center functions. Job Function and Tasks: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Responsible for inpatient referral screening including: Serves as the point of contact for referrals and obtains necessary information to initiate the patient's transfer into the Peace River Center CSU. Monitor facsimile machine for faxed referrals. Obtains medical history, patient demographics, and insurance from referring institution. Promptly screen referral documentation for appropriateness of placement with strict adherence to policies and procedures. Connects with Charge Nurse at the receiving CSU to provide notice of the pending transfer and to determine availability of a bed. Communicates with the referring institution of approval and coordinates time of transfer. Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner and collaborates with others to make sound, timely decisions. Tracks & documents all transfer encounters. Understand, navigate, and maintain electronic record reporting within agency timeline expectations. May be asked to maintain and provide daily, weekly, or monthly referral statistics for submission to Administration. Verifies patient transfer Summary Review following each shift. Performs all other duties as assigned adapts to a changing work environment. Responsible for reviewing Credible Seclusion and Restraint services (SANDRs): - Ensure SANDR form is completed appropriately and thoroughly using Credible reporting tool. - Review Credible chart for SANDR order. Electronically submit Baker Act cover sheets to DCF according to procedure. Electronically submit digital Clerk of Courts required paperwork according to procedure. Essential Duties/Requirements/Activities: - Ability to arrive/report to work on time and ready to work. - Ability to abide by company attendance policy. - Ability to abide by principles of EEO compliance and a workplace of dignity and respect. - Ability to work cooperatively in a group/team setting. - Ability to show respect to others. - Ability to take guidance and direction from supervisors. - Ability to report to work with clean hygiene. - Ability to adhere to company /program dress code standards. - Ability to professionally communicate with others. - Ability to record minutes from meetings. - Ability to keep information confidential. - Ability to encourage treatment team to fully assess for presenting needs and assist in how to address needs. - Ability to listen to and understand information and ideas presented verbally and in writing. Qualifications: - Must have good organizational skills and be able to work independently. - Knowledge of facility systems and organization as they pertain to medical records and organization review. - Good customer facing and phone skills. - Communication and interpersonal skills to develop relationships with clients, staff, providers, and payors. - Good organizational skills with the ability to multi-task and manage time. - Understanding of basic medical terminology. - Experience working in a Medical Office setting. - Competency in the use of office equipment such as fax machine, multi-line phone system, email, computer, etc. Education: High School diploma (GED), AA Degree a plus Experience: 2+ years in customer service. 2+ years in a business setting. 2+ years in a health care environment. 1+ year in communicating with external organizations. Certifications: None Training: 20 hours professional enhancement training annually including all PRC required. Credible/DCF Backer Act Reporting/Report generating training as needed to perform assigned job duties. Knowledge and Skills: - Excellent written and verbal communication skills, including oral presentations. - Highly motivated, able to learn quickly and prioritize multiple tasks. - Proficient in Word, Excel and the ability/willingness to learn other applications. - Excellent organizational skills including setting up/maintaining files. - Proactive approach to problem resolution. - Familiarity with medical terminology. - Working knowledge of the healthcare revenue cycle process. - Strong interpersonal, communication and persuasion/negotiation skills required to effectively interact with internal and external parties. - Must be able to follow detailed instructions. - Consistently exercises critical thinking skills or uses logic and reasoning to assess and resolve problems - Quickly makes sense of, combines, and organizes information. - Consistently maintain a professional and approachable demeanor. - Able to work under pressure and meet stringent deadlines in a fast-paced environment. - Successfully alternates between two or more activities or sources of information. - Accepts responsibility and maintains a high level of accountability. - Handle unresolved inquires/issues. Safety Equipment Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) rules and regulations. Life Safety Equipment (fire extinguisher) Transportation: Must have reliable transportation. Machines, Tool and Equipment Used Computer, telephone- multi line, fax, copier, Calculator Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization Supervisory Relationship(s) None Work Environment: The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location. EEO Statement : One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation. PI5c5-

Description: Successful candidate will be located within 30 miles of Sebastian, FL. Are you ready to lead a dynamic sales team into the future of fiber-optic connectivity? Clearwave Fiber is seeking an enthusiastic and results-driven Team Lead to support our Lead Sales Executive Supervisor and elevate our team to new heights. This pivotal role combines strategic leadership with hands-on sales activities, making it perfect for those who thrive both in the field and behind the scenes. Your Mission: As a Team Lead, you will play a crucial role in supporting our Residential Sales Executive Supervisor. 75% of your time and efforts will be focused on individual sales efforts of residential services with the remaining 25% dedicated to assisting with training, development, and coaching of the sales team. Your work will contribute significantly to achieving both personal and team sales goals, driving growth and excellence within our team. Duties & Responsibilities: Achieve Personal Sales Excellence: Be accountable for surpassing your personal sales goals through direct sales efforts in the field. Support & Develop the Team: Assist the supervisor in supervising, training, and coaching our team of Residential Sales Executives, fostering an environment of continuous improvement and success. Lead by Example: Demonstrate exceptional sales techniques and customer service, serving as a role model for the team. Drive Performance: Contribute to delivering comprehensive performance reports and metrics to our sales leadership, ensuring transparency and accountability within the team. Recruit & Mentor: Support in recruiting, interviewing, and hiring new sales talent. Coach, mentor, and develop team members, creating a strong foundation for their professional growth. Manage with Care: Assist with handling all aspects of employee relations, from performance reviews to improvement plans, ensuring a healthy and productive workplace. Be Adaptable: Perform other duties as requested by market leadership, demonstrating flexibility and a commitment to Clearwave Fiber's overall success. The Split: Expect to spend approximately 75% of your time directly engaging in sales activities in the field, with the remaining 25% dedicated to supporting the supervisor in strategic and administrative tasks. Requirements: Who You Are: - A motivated leader with a passion for sales and team development. - Experienced in direct sales, preferably in telecommunications or a related field. - Adept at coaching, mentoring, and motivating a diverse team. - Skilled in performance management and operational efficiency. - Excellent at communication, with the ability to partner effectively across departments. What's in it for you - Base plus uncapped commission. Six-figure potential. - Day-One Benefits: Medical, Dental, Vision - 401(k) with Immediate Company Match - Up to 20 Days PTO in Year One - Company-Paid Life & Disability Insurance - HSA/HRA Contributions & FSA Options - Free Clearwave Fiber Service (where available) - Company vehicle after 1 month if fleet is available, plus gas reimbursement. - Career growth opportunities and clear promotion paths. - High-quality, paid training that helps you succeed on the job. - Laptop and branded gear provided. Why Clearwave Fiber? At Clearwave Fiber, you will be part of a forward-thinking company that is dedicated to connecting communities through the power and potential of fiber-optic solutions. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive and innovative environment. Elevate Your Career with Clearwave Fiber: If you are ready to take on this challenge and make a significant impact, we want to hear from you. Apply today to join our team as a Team Lead and help us light up the future of fiber connectivity PIa02311f030da-1262

The Transfer Coordinator facilitates the transfer of patients into and outside of the PRC Inpatient Units. This position is responsible for ensuring that the patient meets all Peace River Center's clinical, financial, and regulatory criteria for transfer and verifies CSU Bed availability for the BCSU and LCSU. This staff person will monitor, coordinate, and collect necessary verbal and written documentation as required of the agency/referring institution. The staff person will possess excellent written and verbal communication skills, and additionally complete administrative tasks such as monitoring of facility processes, submitting daily data to required entities, and confirming that client documentation has been collected. The Transfer Coordinator will maintain excellent relationships with the inpatient team and referring facilities. General Expectations: In the performance of their respective task and duties, all employees are expected to conform to the following: - Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all PRC's Core Values. - Perform quality work within deadlines with or without direct supervision. - Interact professionally with other employees, customers and vendors. - Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required. Comply with all Center policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which the Center can make such reasonable accommodation. An employee in this position must be able to react to change productively. Attends all scheduled work hours, meetings, training, and other center functions. Job Function and Tasks: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Responsible for inpatient referral screening including: Serves as the point of contact for referrals and obtains necessary information to initiate the patient's transfer into the Peace River Center CSU. Monitor facsimile machine for faxed referrals. Obtains medical history, patient demographics, and insurance from referring institution. Promptly screen referral documentation for appropriateness of placement with strict adherence to policies and procedures. Connects with Charge Nurse at the receiving CSU to provide notice of the pending transfer and to determine availability of a bed. Communicates with the referring institution of approval and coordinates time of transfer. Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner and collaborates with others to make sound, timely decisions. Tracks & documents all transfer encounters. Understand, navigate, and maintain electronic record reporting within agency timeline expectations. May be asked to maintain and provide daily, weekly, or monthly referral statistics for submission to Administration. Verifies patient transfer Summary Review following each shift. Performs all other duties as assigned adapts to a changing work environment. Responsible for reviewing Credible Seclusion and Restraint services (SANDRs): - Ensure SANDR form is completed appropriately and thoroughly using Credible reporting tool. - Review Credible chart for SANDR order. Electronically submit Baker Act cover sheets to DCF according to procedure. Electronically submit digital Clerk of Courts required paperwork according to procedure. Essential Duties/Requirements/Activities: - Ability to arrive/report to work on time and ready to work. - Ability to abide by company attendance policy. - Ability to abide by principles of EEO compliance and a workplace of dignity and respect. - Ability to work cooperatively in a group/team setting. - Ability to show respect to others. - Ability to take guidance and direction from supervisors. - Ability to report to work with clean hygiene. - Ability to adhere to company /program dress code standards. - Ability to professionally communicate with others. - Ability to record minutes from meetings. - Ability to keep information confidential. - Ability to encourage treatment team to fully assess for presenting needs and assist in how to address needs. - Ability to listen to and understand information and ideas presented verbally and in writing. Qualifications: - Must have good organizational skills and be able to work independently. - Knowledge of facility systems and organization as they pertain to medical records and organization review. - Good customer facing and phone skills. - Communication and interpersonal skills to develop relationships with clients, staff, providers, and payors. - Good organizational skills with the ability to multi-task and manage time. - Understanding of basic medical terminology. - Experience working in a Medical Office setting. - Competency in the use of office equipment such as fax machine, multi-line phone system, email, computer, etc. Education: High School diploma (GED), AA Degree a plus Experience: 2+ years in customer service. 2+ years in a business setting. 2+ years in a health care environment. 1+ year in communicating with external organizations. Certifications: None Training: 20 hours professional enhancement training annually including all PRC required. Credible/DCF Backer Act Reporting/Report generating training as needed to perform assigned job duties. Knowledge and Skills: - Excellent written and verbal communication skills, including oral presentations. - Highly motivated, able to learn quickly and prioritize multiple tasks. - Proficient in Word, Excel and the ability/willingness to learn other applications. - Excellent organizational skills including setting up/maintaining files. - Proactive approach to problem resolution. - Familiarity with medical terminology. - Working knowledge of the healthcare revenue cycle process. - Strong interpersonal, communication and persuasion/negotiation skills required to effectively interact with internal and external parties. - Must be able to follow detailed instructions. - Consistently exercises critical thinking skills or uses logic and reasoning to assess and resolve problems - Quickly makes sense of, combines, and organizes information. - Consistently maintain a professional and approachable demeanor. - Able to work under pressure and meet stringent deadlines in a fast-paced environment. - Successfully alternates between two or more activities or sources of information. - Accepts responsibility and maintains a high level of accountability. - Handle unresolved inquires/issues. Safety Equipment Universal Precautions Comply with Occupational Safety and Health Administration (OSHA) rules and regulations. Life Safety Equipment (fire extinguisher) Transportation: Must have reliable transportation. Machines, Tool and Equipment Used Computer, telephone- multi line, fax, copier, Calculator Technology Requirement: As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples. This will ensure secure and efficient communication with the organization Supervisory Relationship(s) None Work Environment: The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location. EEO Statement : One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation. PI85493c8358c7-1600