Direct Sales Representative
Job Description
Join Cable One, operating as Sparklight, as a Direct Sales Representative and help connect local communities with essential high-speed internet, TV, and phone services. In this field-based role, you'll prospect residential and small business customers, conduct needs-based consultations, and present tailored service packages that emphasize reliability, value, and customer care. You'll manage your territory, build lasting customer relationships, and consistently work to meet or exceed sales goals while representing a people-focused, community-minded, and customer-centric culture. Cable One offers professional development, competitive benefits, and opportunities to grow your sales career in a stable, evolving telecom environment.
Responsibilities
-
Prospect and qualify residential and small business customers for internet, TV, and phone services in assigned territory.
-
Conduct in-person and phone consultations to understand customer needs and recommend tailored Sparklight solutions.
-
Deliver persuasive sales presentations, prepare quotes, and close new service agreements.
-
Meet or exceed monthly and quarterly sales targets and key performance metrics.
-
Maintain accurate records of leads, activities, and sales in CRM tools.
-
Collaborate with local marketing and operations teams to support community events and outreach campaigns.
-
Educate customers on product features, pricing, promotions, and installation timelines.
-
Provide high-quality follow-up and handoff to support teams to ensure a positive customer experience.
-
Stay current on competitors, industry trends, and new Cable One/Sparklight offerings.
-
Represent Cable One's people-focused, community-minded culture in all customer and community interactions.
Required Skills
-
Direct sales
-
Cold calling
-
Territory management
-
Customer relationship management (CRM)
-
Product knowledge - internet/TV/phone
-
Lead generation
-
Sales presentations
-
Negotiation
-
Contract closing
-
Basic networking & Wi-Fi fundamentals
Similar Jobs
Explore similar searches
Browse more roles related to Direct Sales Representative.