Comfort Advisor
Job Description
Dave's World is seeking a Comfort Advisor to guide homeowners through high-efficiency Mitsubishi Electric heat pump solutions. In this field-based role, you'll conduct in-home assessments, explain HVAC and heat pump options in clear, customer-friendly terms, prepare proposals, and coordinate with our installation and service teams. You'll build trust through honest recommendations that improve comfort and reduce energy costs. Dave's World offers ongoing technical training, growth opportunities, and the chance to make a real environmental and economic impact across Maine communities.
Responsibilities
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Conduct in-home comfort and energy assessments for residential customers
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Explain Mitsubishi Electric heat pump and HVAC options in clear, non-technical language
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Develop and present customized proposals and pricing
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Collaborate with design, installation, and service teams to ensure seamless projects
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Track leads, appointments, and follow-ups in CRM software
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Meet or exceed sales and conversion goals while maintaining customer trust
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Participate in ongoing technical and product training
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Represent Dave's World at community events or customer education sessions
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Ensure accurate site documentation, measurements, and photos
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Provide post-installation follow-up to ensure satisfaction and identify additional needs Required Skills
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Residential HVAC knowledge
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Heat pump systems expertise
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In-home sales/consultative selling
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Load calculation basics
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CRM software proficiency
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Technical estimating
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Blueprints/plan reading
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Customer relationship management
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Territory/time management
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Basic electrical and mechanical aptitude
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