Clinical Systems Analyst - Blood Bank & Laboratory Information Systems

Sonora Quest Laboratories is seeking a Technical Coordinator - Blood Bank to support and optimize technology platforms that drive safe, efficient blood bank operations. In this role, you will configure and maintain lab information systems, ensure accurate data flow between blood bank applications and core systems, and troubleshoot technical issues impacting testing, labeling, and reporting. You will partner with laboratory, IT, and quality teams to implement enhancements, support validations, maintain documentation, and ensure compliance with healthcare and blood bank regulations. This position offers growth on complex, mission-critical healthcare technology projects.

Responsibilities

• Configure and maintain blood bank and laboratory information systems

• Monitor data integrity and troubleshoot issues across integrated applications

• Coordinate incident resolution with IT, lab, and vendor teams

• Support system upgrades, enhancements, and validation activities

• Document system configurations, workflows, and change controls

• Ensure adherence to healthcare, blood bank, and quality regulations

• Analyze workflow needs and recommend technology improvements

• Train and support end users on system features and best practices

• Collaborate with cross-functional teams on new implementations

• Track and report on system performance and issue trends Required Skills

• Laboratory information systems (LIS)

• Blood bank operations

• Healthcare IT support

• System configuration

• Data integrity and validation

• SQL or database querying

• HL7 or healthcare data standards

• Technical documentation

• Quality assurance and compliance

• Troubleshooting and incident management