Capacity & Demand Manager - DV Cleared

Capacity & Performance Manager - DV Cleared

12-Month Contract South West 600 to 700 per day (DOE) Outside IR35

We are seeking an experienced Capacity & Performance Manager to join a high-profile programme in the South West. This is a 12-month contract , paying up to 700 per day , with hybrid working available .

The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments.

Key Responsibilities

• Lead capacity and performance management across complex IT infrastructure and services.

• Develop demand, capacity and performance models, forecasts and long-term capacity plans.

• Analyse infrastructure performance and utilisation across physical, virtual and cloud environments .

• Produce dashboards, reports and management information to support technical and business decisions.

• Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure requirements.

• Identify capacity risks, performance issues and potential service impacts, recommending appropriate mitigation.

• Support live operational issues, providing capacity and performance analysis during incidents and service outages.

• Manage demand, risk, incident, problem and change activities through established ITSM processes.

• Provide technical input into infrastructure projects, architecture and service design.

• Support continuous improvement of capacity and performance management processes, tools and reporting.

Essential Experience

• Extensive experience in Capacity Management and Performance Analysis within enterprise IT environments.

• Strong experience of capacity planning, forecasting, demand modelling and infrastructure performance management .

• Experience across Windows, Linux/UNIX, virtualisation, databases, storage and enterprise infrastructure .

• Strong analytical skills, with experience interpreting large and complex datasets.

• Experience with monitoring and performance tools such as Splunk, AppDynamics, BMC, VMware, PerfMon, Patrol, TeamQuest or similar .

• Strong knowledge of SQL/Oracle and data analysis.

• Experience working with senior stakeholders, technical teams, suppliers and service providers.

• Strong understanding of ITIL, Incident, Problem, Change, Risk and Service Management .

• Excellent communication, reporting and stakeholder management skills.

Clearance & Location

• Active UK DV clearance is essential.

• Hybrid working

• 12-month contract.

• Up to 700 per day.

This is an excellent opportunity for an experienced Capacity & Performance professional to work on a complex, enterprise-scale programme where your expertise will directly support service resilience, performance and future capacity planning.