Broadband & Voice Network Engineer - Telecommunications

Join Cable One, a leading broadband provider operating as Sparklight, as an Advanced Tech in our Telecommunications & Media team. In this role, you'll support and engineer advanced broadband, TV, and voice solutions that keep smaller and mid-sized communities connected. You'll troubleshoot complex network issues, optimize performance, and collaborate with cross-functional teams to deliver reliable, customer-centric service. Working in our people-focused, inclusive culture, you'll gain professional growth opportunities, competitive benefits, and the chance to make a direct local impact while contributing to an evolving telecom environment.

Responsibilities

• Provide advanced technical support for broadband, TV, and voice services in residential and business environments.

• Design, configure, and optimize network and telecom systems for reliability and performance.

• Monitor network health, diagnose complex issues, and drive root cause analysis and resolution.

• Collaborate with field techs, customer support, and engineering to resolve escalated service problems.

• Implement and maintain automation, scripts, and tools to improve efficiency and uptime.

• Document configurations, procedures, incident resolutions, and best practices.

• Support testing and deployment of new telecom and media technologies and services.

• Contribute to on-call rotations and incident response as needed.

Required Skills

• Network engineering

• Broadband technologies (DOCSIS/FTTH)

• Telecom systems integration

• Linux/Windows administration

• Routing and switching (e.g., BGP, OSPF)

• Network monitoring tools

• Cloud and virtualization (e.g., VMware, AWS)

• Scripting/automation (e.g., Python, Power

• Shell)

• Troubleshooting and root cause analysis

• Technical documentation