Billing Coordinator

Fairmount Homes, Inc., a faith-based continuing care retirement community in Ephrata, PA, seeks a detail-oriented Billing Coordinator to manage resident billing and payer reimbursement. Responsibilities include preparing and submitting accurate claims for Medicare, Medicaid, and commercial insurers; maintaining resident accounts; reconciling payments and denials; and responding to inquiries from residents and families with grace and professionalism. The role collaborates closely with clinical and finance teams, supports resident-centered care through accurate financial records, and upholds confidentiality and regulatory compliance.

Responsibilities

• Prepare, submit, and track Medicare, Medicaid, and commercial insurance claims for residents

• Maintain accurate resident billing records and monthly statements

• Reconcile payments, denials, and adjustments; follow up on outstanding balances

• Verify insurance coverage and benefits for new and existing residents

• Respond to resident and family billing questions with professionalism and empathy

• Collaborate with nursing, admissions, and finance teams to ensure accurate charge capture

• Ensure compliance with HIPAA and payer billing regulations

• Assist with month-end reporting and accounts receivable aging

• Identify and correct billing errors to minimize denials and delays

• Support the organization's mission by providing resident-centered financial service.

Required Skills

• Medical billing

• Accounts receivable management

• Medicare and Medicaid billing

• CPT/ICD coding familiarity

• Insurance verification

• EHR/billing software proficiency

• Claims reconciliation

• Payment posting

• Excel and basic accounting

• HIPAA compliance knowledge