Area Manager

Burke & Herbert Bank & Trust seeks an Area Manager to lead performance, service quality, and growth across multiple branches. The role oversees branch managers, sets sales and service goals, and drives community-focused relationship banking. Responsibilities include monitoring financial performance, ensuring regulatory and policy compliance, optimizing staffing, and coaching teams to deliver personalized solutions. The Area Manager will deepen client relationships, support local business growth, and collaborate with leadership to execute regional strategies while modeling our customer-first, integrity-driven culture.

Responsibilities

• Lead and coach branch managers and teams across an assigned area

• Set and manage sales, service, and growth goals for branches

• Monitor branch financial performance, budgets, and key metrics

• Ensure full compliance with banking regulations, policies, and procedures

• Strengthen customer relationships and support community engagement

• Drive adoption of bank products, services, and digital solutions

• Optimize staffing, scheduling, and resource allocation across branches

• Collaborate with senior leadership on regional strategies and initiatives

• Identify market opportunities and competitive trends in the area

• Promote a customer-first, integrity-driven culture aligned with bank values Required Skills

• Branch operations management

• Retail and commercial banking products

• Sales and portfolio growth

• Financial analysis and reporting

• Credit and risk assessment

• Regulatory and compliance knowledge

• Customer relationship management (CRM)

• Staff coaching and performance management

• Budgeting and forecasting

• Strategic planning and execution