Zero Surplus jobs

A personable and customer-focused Customer Account Manager with excellent relationship-building and communication skills is required to join a well-established, growing business operating within the waste management services sector. This is an exciting opportunity to join a successful organisation with a strong reputation for delivering essential services to businesses across the UK. You'll take ownership of an established portfolio of customer accounts, acting as a trusted advisor while ensuring clients receive an exceptional level of service and support. About the Company Our client is an established national service provider that works with businesses of all sizes, delivering tailored operational solutions across multiple industries. With customer service at the heart of everything they do, they have built a reputation for reliability, flexibility and long-term client partnerships. As the business continues to grow, they are looking to strengthen their account management team with an ambitious and customer-focused individual. The Role As a Customer Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts, acting as the primary point of contact for all account-related requirements. Your focus will be on building strong, long-lasting relationships, understanding each customer's needs and ensuring they receive the most suitable solutions and highest levels of service. Alongside day-to-day account management, you'll proactively identify opportunities to introduce additional services, increase account value and improve customer retention. You'll work collaboratively with internal departments including Sales, Finance, Operations and Supply Chain to ensure customer requests are handled efficiently, services are delivered seamlessly and any issues are resolved promptly. Full training will be provided, with role expectations, KPIs and ongoing development discussed during your onboarding programme. Key Responsibilities - Manage and develop a portfolio of existing customer accounts. - Build strong, long-term customer relationships through regular communication. - Act as the main point of contact for customer enquiries and service requests. - Identify opportunities to increase service utilisation and grow account revenue. - Ensure customer queries and issues are resolved quickly and professionally. - Liaise with internal teams to coordinate service delivery and maintain high customer satisfaction. - Process account changes and customer requests accurately. - Monitor account performance and contribute towards customer retention and commercial objectives. This is a fantastic opportunity to join a growing business that genuinely values its employees, offers ongoing training and development, and provides genuine opportunities for long-term career progression within a supportive and collaborative team. This is an office based position and due to the location of the Norfolk based office, this role would be commutable from Watlington, Kings Lynn, Dersingham, Swaffham, Wisbech, Downham Market and Fakenham. If this sounds like something of potential interest, please apply with your most up-to-date CV!

A personable and customer-focused Customer Account Manager with excellent relationship-building and communication skills is required to join a well-established, growing business operating within the waste management services sector. This is an exciting opportunity to join a successful organisation with a strong reputation for delivering essential services to businesses across the UK. You'll take ownership of an established portfolio of customer accounts, acting as a trusted advisor while ensuring clients receive an exceptional level of service and support. About the Company Our client is an established national service provider that works with businesses of all sizes, delivering tailored operational solutions across multiple industries. With customer service at the heart of everything they do, they have built a reputation for reliability, flexibility and long-term client partnerships. As the business continues to grow, they are looking to strengthen their account management team with an ambitious and customer-focused individual. The Role As a Customer Account Manager, you will be responsible for managing and developing a portfolio of existing customer accounts, acting as the primary point of contact for all account-related requirements. Your focus will be on building strong, long-lasting relationships, understanding each customer's needs and ensuring they receive the most suitable solutions and highest levels of service. Alongside day-to-day account management, you'll proactively identify opportunities to introduce additional services, increase account value and improve customer retention. You'll work collaboratively with internal departments including Sales, Finance, Operations and Supply Chain to ensure customer requests are handled efficiently, services are delivered seamlessly and any issues are resolved promptly. Full training will be provided, with role expectations, KPIs and ongoing development discussed during your onboarding programme. Key Responsibilities - Manage and develop a portfolio of existing customer accounts. - Build strong, long-term customer relationships through regular communication. - Act as the main point of contact for customer enquiries and service requests. - Identify opportunities to increase service utilisation and grow account revenue. - Ensure customer queries and issues are resolved quickly and professionally. - Liaise with internal teams to coordinate service delivery and maintain high customer satisfaction. - Process account changes and customer requests accurately. - Monitor account performance and contribute towards customer retention and commercial objectives. This is a fantastic opportunity to join a growing business that genuinely values its employees, offers ongoing training and development, and provides genuine opportunities for long-term career progression within a supportive and collaborative team. This is an office based position and due to the location of the Norfolk based office, this role would be commutable from Watlington, Kings Lynn, Dersingham, Swaffham, Wisbech, Downham Market and Fakenham. If this sounds like something of potential interest, please apply with your most up-to-date CV!

We're working with a well-established and growing IT company that specialises in delivering comprehensive technology solutions to business clients. With a strong focus on innovation and customer satisfaction, they've built a reputation for exceptional IT support services and a collaborative, close-knit team culture. They're now looking for an experienced and motivated IT Support Specialist to join their helpdesk team, covering 1st, 2nd, and 3rd line support, with the potential for field-based project work depending on location. The Role - Providing 1st, 2nd and 3rd line technical support to business customers as part of a growing helpdesk team - Troubleshooting issues at a client and server level, including escalated and complex technical issues - Microsoft 365 administration including Azure AD, SharePoint, Exchange, and InTune - Other ad hoc duties as required, including some assistance with projects - Hybrid working - the role will primarily be remote-based, with some requirement to work from the Cambridge office - Candidates based in the East of England may also be involved in occasional onsite client project work, where there's a desire to do so; candidates based further afield will be focused on a purely remote support role - Working hours are 8:30am to 5:30pm, Monday to Friday, with some flexibility required Requirements - A minimum of 2 years' experience from a Microsoft MSP - Excellent communication and interpersonal skills - Experience across all aspects of Microsoft 365 is essential; MS certification would be desirable - Familiarity with all Windows OS at server and client level, including a working knowledge of virtualisation - A working knowledge of networking principles and technologies, with experience troubleshooting routers, switches, and firewalls Personal Qualities - Good sense of humour - Articulate and well presented, with an excellent telephone manner - Organised, with excellent attention to detail - A desire to learn new skills - Ready to hit the ground running and self-motivated Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Would you like an opportunity to forge a career in sales? Starting salary is 27,500 for no experience, but realistically you will be earning 40 - 45,000 in your first year. All we need is people happy and confident to talk on the phone, ideally motivated by money itself or by the things you want to buy in the future, as this will be the driver for you to hit targets. Should I be scared of sales as a career? The short answer is no and especially not for this role. To elaborate the main reason people shy away from sales is that they don't want to 'Cold Call', you know ring people that are not expecting your call, which when you get used to it is a doddle. However with this role there is no 'cold calling', you are given a constant supply of inbound leads from their marketing strategy, all you have to do is close the deals, and you will be given training and the tools to achieve this. So in terms of sales roles, it's a dream, and here's more about the role. Our client is a leading and well-respected B2B services company business and due to continued growth and strong sales figures, they are looking to add to their already strong team of sales executives. The company operate nationwide and spend incredible amounts of money to ensure, your phone never stops ringing with people wanting to buy goods. This is an office based, inbound telephone sales role where you will be responsible for taking incoming calls from prospects. You must be helpful and assertive in your response and will need to take down the necessary information to progress the call and convert into a sale. Other key responsibilities would be to manage negotiations, building rapport with your customers and exceed monthly targets. You must be forward-thinking and be able to address any questions or concerns from the customer and assist them in making a decision based on their requirements. As outlined our client is also open to speaking to people who are looking to take their first steps into a sales-led environment, providing you have excellent interpersonal communication skills, are self motivated, and have the ambition and learn, progress and ultimately, earn money. All necessary training will be provided. Due to the location of the office, this role is commutable from the following areas: Downham Market, Kings Lynn, Long Sutton, Wisbech, Castle Acre, Swaffham, Fakenham and Holbeach. Zero Surplus is East Anglia's premier sales recruitment agency, based just outside Cambridge our sales recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Technical Internal Sales Executive Location: South Woodham Ferrers, Essex Job Type: Full-time, Permanent Hours: Monday to Friday, 9:00am - 5:30pm Working Arrangement: Office-based (5 days per week) About the Role We're delighted to be working on an exciting opportunity for an enthusiastic and proactive Internal Sales Executive to join a well-established and growing business within the electrical products sector. This is an excellent opportunity for someone who enjoys building customer relationships, providing technical sales support and identifying new business opportunities. Working closely with the wider sales and technical teams, you'll play a key role in delivering outstanding customer service while helping to drive business growth. Key Responsibilities - Respond to customer enquiries via telephone, email and online channels. - Prepare, issue and follow up quotations to maximise sales opportunities. - Identify opportunities to upsell and cross-sell products and solutions. - Build relationships with existing customers while proactively developing new business opportunities. - Support external sales colleagues by qualifying leads and identifying project opportunities. - Maintain an active sales pipeline and update CRM records accurately. - Work towards agreed sales and margin targets. Technical Sales Support - Develop a strong understanding of the company's products and applications. - Provide customers with product recommendations and technical advice. - Assist customers in selecting appropriate solutions for their requirements. - Supply technical documentation, specifications and product information. - Liaise with technical specialists where additional support is required. - Deliver a professional, solution-focused service throughout the customer journey. Customer Relationship Management - Maintain accurate records of customer interactions, quotations and opportunities. - Build long-term customer relationships through excellent communication and service. - Ensure enquiries and quotations are followed through to completion. - Help maintain high levels of customer satisfaction and retention. About You Previous experience in sales, customer service or technical support is a must, and you will have excellent communication and telephone skills. You will also possess strong commercial awareness with a customer-focused approach as well as solid familiarity with Microsoft Office and CRM systems. Any experience within the electrical or industrial products sector would be a plus, and any experience preparing technical quotations and specifications would be advantageous. If you're a motivated sales professional who enjoys combining customer service with technical problem-solving, we'd love to hear from you. Apply today to find out more about this exciting opportunity. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

We're working with a well-established and highly respected content and media agency to hire a Commercial Manager to join their sales team, working predominantly on their flagship B2B client account. This is a fantastic opportunity to work on one of the most established and respected brands in its field, selling into a portfolio of global blue-chip advertisers including the likes of SAP, Visa, Coupa, Zycus, and other international brands and tech providers. You'll have significant autonomy to grow commercial revenues and shape partnership solutions for major international brands. The Role - Managing and growing a portfolio split roughly 60:40 between existing accounts and new business - Selling integrated partnerships, lead generation campaigns, sponsored content, research projects, webinars, event sponsorship, and digital marketing solutions - Large average deal size, with a focus on consultative partnership sales rather than transactional advertising sales - Building and maintaining strong relationships with existing clients while identifying and securing new commercial opportunities - Working closely with internal editorial, marketing, events, and client services teams to develop innovative partnership solutions - Increasing opportunities to work internationally, with the client's teams spanning the US, Australia, Europe, and Africa, opening up international events and commercial partnerships About You - A proven track record selling larger value marketing, media, events, SaaS, lead generation, or partnership solutions - Confident managing a mixed portfolio of existing account growth and new business development - A consultative, relationship-led approach to sales, comfortable working on longer, higher-value deal cycles - Strong commercial acumen, with the ability to negotiate and structure effective deals - Candidates from relevant competitor or adjacent sectors are welcome to apply If you're looking to work on one of the most respected brands in its sector, with real autonomy and uncapped earning potential, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, along with your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Field Sales Consultant - Boilers East Anglia Competitive Basic + Uncapped Commission Field Based Full Time We're working with a well-established and fast-growing renewable energy installer to hire a Field Sales Consultant at an exciting stage of their expansion. This is a pure sales role for someone with a background in boiler or insulation sales who wants a full diary, a product that sells itself, and the freedom to earn well. Every appointment is pre-qualified and booked by an in-house office team - there's no cold calling, no door knocking, and no lead generation on your part. You'll attend confirmed appointments with homeowners across East Anglia, carry out property surveys, and present tailored renewable energy solutions that genuinely reduce customers' bills and add lasting value to their homes. With average deal sizes well in excess of 10,000, the earning potential here is substantial and entirely performance-driven - a natural next step for someone used to selling boilers or insulation on a smaller ticket. The business operates in one of the UK's most in-demand sectors, with a strong local reputation built on the quality of its installations and its aftercare. In a market where many operators move on once a job is done, this company takes a longer-term view - and that gives you a genuinely compelling story to tell. What You'll Be Doing - Attending a full diary of pre-booked customer appointments across East Anglia - all lead generation is handled for you - Conducting thorough property surveys to identify the most suitable and cost-effective solution for each home - Building genuine trust with homeowners from the first visit, creating the kind of rapport that leads to confident decisions - Presenting tailored recommendations across a range of renewable energy products and explaining the benefits clearly and honestly - Preparing and presenting clear, compelling quotations and guiding customers through their options with confidence and authority - Handling objections confidently and closing high-value sales from warm, qualified opportunities - Following up outstanding quotes and keeping your pipeline active - Working alongside the office and technical teams to ensure a seamless customer journey from survey through to installation - Maintaining accurate CRM records and survey notes What We're Looking For - A proven track record in B2C field sales selling boilers or insulation - you know how to read a room and close a deal - Comfortable moving up to bigger-ticket sales of 10,000 or more - you're ready for the step up - A natural communicator and relationship builder, comfortable in people's homes - Commercially driven and self-motivated - you want to earn well and you know that's within your control - Highly organised and self-managing - you take full ownership of your diary, pipeline, and results - Someone who takes genuine pride in the customer experience, not just the sale - Looking to build a long-term career with a growing business in a sector with real momentum Ideal Industry Background We're specifically keen to hear from candidates with experience selling boilers or insulation direct to homeowners (B2C), as well as those from Renewable Energy, Solar PV, Heating, or other premium in-home sales environments. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, along with your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Field Sales Consultant - Boilers East Anglia Competitive Basic + Uncapped Commission Field Based Full Time We're working with a well-established and fast-growing renewable energy installer to hire a Field Sales Consultant at an exciting stage of their expansion. This is a pure sales role for someone with a background in boiler or insulation sales who wants a full diary, a product that sells itself, and the freedom to earn well. Every appointment is pre-qualified and booked by an in-house office team - there's no cold calling, no door knocking, and no lead generation on your part. You'll attend confirmed appointments with homeowners across East Anglia, carry out property surveys, and present tailored renewable energy solutions that genuinely reduce customers' bills and add lasting value to their homes. With average deal sizes well in excess of 10,000, the earning potential here is substantial and entirely performance-driven - a natural next step for someone used to selling boilers or insulation on a smaller ticket. The business operates in one of the UK's most in-demand sectors, with a strong local reputation built on the quality of its installations and its aftercare. In a market where many operators move on once a job is done, this company takes a longer-term view - and that gives you a genuinely compelling story to tell. What You'll Be Doing - Attending a full diary of pre-booked customer appointments across East Anglia - all lead generation is handled for you - Conducting thorough property surveys to identify the most suitable and cost-effective solution for each home - Building genuine trust with homeowners from the first visit, creating the kind of rapport that leads to confident decisions - Presenting tailored recommendations across a range of renewable energy products and explaining the benefits clearly and honestly - Preparing and presenting clear, compelling quotations and guiding customers through their options with confidence and authority - Handling objections confidently and closing high-value sales from warm, qualified opportunities - Following up outstanding quotes and keeping your pipeline active - Working alongside the office and technical teams to ensure a seamless customer journey from survey through to installation - Maintaining accurate CRM records and survey notes What We're Looking For - A proven track record in B2C field sales selling boilers or insulation - you know how to read a room and close a deal - Comfortable moving up to bigger-ticket sales of 10,000 or more - you're ready for the step up - A natural communicator and relationship builder, comfortable in people's homes - Commercially driven and self-motivated - you want to earn well and you know that's within your control - Highly organised and self-managing - you take full ownership of your diary, pipeline, and results - Someone who takes genuine pride in the customer experience, not just the sale - Looking to build a long-term career with a growing business in a sector with real momentum Ideal Industry Background We're specifically keen to hear from candidates with experience selling boilers or insulation direct to homeowners (B2C), as well as those from Renewable Energy, Solar PV, Heating, or other premium in-home sales environments. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, along with your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Field Sales Consultant - Boilers East Anglia Competitive Basic + Uncapped Commission Field Based Full Time We're working with a well-established and fast-growing renewable energy installer to hire a Field Sales Consultant at an exciting stage of their expansion. This is a pure sales role for someone with a background in boiler or insulation sales who wants a full diary, a product that sells itself, and the freedom to earn well. Every appointment is pre-qualified and booked by an in-house office team - there's no cold calling, no door knocking, and no lead generation on your part. You'll attend confirmed appointments with homeowners across East Anglia, carry out property surveys, and present tailored renewable energy solutions that genuinely reduce customers' bills and add lasting value to their homes. With average deal sizes well in excess of 10,000, the earning potential here is substantial and entirely performance-driven - a natural next step for someone used to selling boilers or insulation on a smaller ticket. The business operates in one of the UK's most in-demand sectors, with a strong local reputation built on the quality of its installations and its aftercare. In a market where many operators move on once a job is done, this company takes a longer-term view - and that gives you a genuinely compelling story to tell. What You'll Be Doing - Attending a full diary of pre-booked customer appointments across East Anglia - all lead generation is handled for you - Conducting thorough property surveys to identify the most suitable and cost-effective solution for each home - Building genuine trust with homeowners from the first visit, creating the kind of rapport that leads to confident decisions - Presenting tailored recommendations across a range of renewable energy products and explaining the benefits clearly and honestly - Preparing and presenting clear, compelling quotations and guiding customers through their options with confidence and authority - Handling objections confidently and closing high-value sales from warm, qualified opportunities - Following up outstanding quotes and keeping your pipeline active - Working alongside the office and technical teams to ensure a seamless customer journey from survey through to installation - Maintaining accurate CRM records and survey notes What We're Looking For - A proven track record in B2C field sales selling boilers or insulation - you know how to read a room and close a deal - Comfortable moving up to bigger-ticket sales of 10,000 or more - you're ready for the step up - A natural communicator and relationship builder, comfortable in people's homes - Commercially driven and self-motivated - you want to earn well and you know that's within your control - Highly organised and self-managing - you take full ownership of your diary, pipeline, and results - Someone who takes genuine pride in the customer experience, not just the sale - Looking to build a long-term career with a growing business in a sector with real momentum Ideal Industry Background We're specifically keen to hear from candidates with experience selling boilers or insulation direct to homeowners (B2C), as well as those from Renewable Energy, Solar PV, Heating, or other premium in-home sales environments. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, along with your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.