Xact Placements Limited jobs

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Richmond? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role - Settle and manage any technical issues that impact the operations by providing efficient technical solutions. - Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. - Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience - 2+ years' similar experience ideally within education - Excellent customer service and communication skills - High level knowledge of common user applications and skilled in using Office 365. - Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary - £27,000-£32,000 per annum, depending on experience

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: - Running the school's ICT based applications and network infrastructure. - 2nd/3rd line support. - Ensure work is in line with school policies. - Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. - Take responsibility and line manage the work produced by ICT support staff. - Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. - Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. - Training of internal staff. Ideal Candidate: - Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. - The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. - Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. - Has a high level understanding of the responsibilities and requirements of working within a school environment. - Skilled in preforming upgrades to a school IT Network system. - The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.