Wallace Hind Selection jobs

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will - Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. - Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. - It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. - INTERESTED? - Please click apply. - You will receive an acknowledgement of your application. - Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. - REF: SM18494

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will - Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. - Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. - It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. - INTERESTED? - Please click apply. - You will receive an acknowledgement of your application. - Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. - REF: SM18494

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will - Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. - Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. - It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. - INTERESTED? - Please click apply. - You will receive an acknowledgement of your application. - Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. - REF: SM18494

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will - Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. - Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. - It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. - INTERESTED? - Please click apply. - You will receive an acknowledgement of your application. - Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. - REF: SM18494

As a Marketing Executive, do you enjoy creating eye-catching content, telling compelling stories, and bringing technical subjects to life? Do you have a genuine interest in the railway industry and love combining creativity with technical knowledge, we'd love to hear from you! BASIC SALARY: up to £35,000 Why Join Us? : When you join us, you'll become part of a specialist business with an excellent reputation throughout the railway sector. We offer: The opportunity to work on exciting railway projects across the UK and overseas A varied and interesting role that combines creativity with technical subject matter Ongoing training and professional development A supportive, collaborative working environment Opportunities to attend industry events and exhibitions Company events LOCATION: Corby COMMUTABLE LOCATIONS: Market Harborough, Rushden, Uppingham, Kettering, Thrapston, Wellingborough, Oundle, Peterborough, Northampton JOB DESCRIPTION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock Working closely with our Marketing Manager, as our Marketing Executive you'll play a key role in supporting and delivering our marketing activities across a variety of channels. Your responsibilities will include: Creating engaging content for digital and print marketing campaigns Designing brochures, presentations, exhibition graphics, and promotional materials Researching locomotives and rolling stock to produce professional technical data sheets Managing and growing our social media presence Creating graphics and visual content that strengthen our brand Updating website content and supporting marketing communications Assisting with exhibition planning and industry events in the UK and overseas Ensuring all marketing materials remain professional, accurate, and consistent with our brand PERSON SPECIFICATION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock We're looking for someone who is naturally curious, creative, and enthusiastic about both marketing and railways. You'll ideally have: A genuine interest in UK and international railways, locomotives, and rolling stock The ability to research technical information and present it clearly and professionally Strong graphic design and photo-editing skills Experience using social media to engage audiences and promote brands Experience using Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign Excellent written and verbal communication skills Strong organisational skills and the ability to manage multiple projects High attention to detail and pride in producing quality work An understanding of how AI tools can be used effectively and responsibly within modern marketing THE COMPANY: We are a family-run railway business with a global reach and a reputation for delivering complex rolling stock projects. We combine commercial expertise with practical railway engineering knowledge, giving our team the opportunity to work on unique projects that few companies can offer. From HST exports and fleet refurbishment programmes to international commissioning and technical support, no two projects are ever quite the same. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18576, Wallace Hind Selection

As a Marketing Executive, do you enjoy creating eye-catching content, telling compelling stories, and bringing technical subjects to life? Do you have a genuine interest in the railway industry and love combining creativity with technical knowledge, we'd love to hear from you! BASIC SALARY: up to £35,000 Why Join Us? : When you join us, you'll become part of a specialist business with an excellent reputation throughout the railway sector. We offer: The opportunity to work on exciting railway projects across the UK and overseas A varied and interesting role that combines creativity with technical subject matter Ongoing training and professional development A supportive, collaborative working environment Opportunities to attend industry events and exhibitions Company events LOCATION: Corby COMMUTABLE LOCATIONS: Market Harborough, Rushden, Uppingham, Kettering, Thrapston, Wellingborough, Oundle, Peterborough, Northampton JOB DESCRIPTION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock Working closely with our Marketing Manager, as our Marketing Executive you'll play a key role in supporting and delivering our marketing activities across a variety of channels. Your responsibilities will include: Creating engaging content for digital and print marketing campaigns Designing brochures, presentations, exhibition graphics, and promotional materials Researching locomotives and rolling stock to produce professional technical data sheets Managing and growing our social media presence Creating graphics and visual content that strengthen our brand Updating website content and supporting marketing communications Assisting with exhibition planning and industry events in the UK and overseas Ensuring all marketing materials remain professional, accurate, and consistent with our brand PERSON SPECIFICATION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock We're looking for someone who is naturally curious, creative, and enthusiastic about both marketing and railways. You'll ideally have: A genuine interest in UK and international railways, locomotives, and rolling stock The ability to research technical information and present it clearly and professionally Strong graphic design and photo-editing skills Experience using social media to engage audiences and promote brands Experience using Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign Excellent written and verbal communication skills Strong organisational skills and the ability to manage multiple projects High attention to detail and pride in producing quality work An understanding of how AI tools can be used effectively and responsibly within modern marketing THE COMPANY: We are a family-run railway business with a global reach and a reputation for delivering complex rolling stock projects. We combine commercial expertise with practical railway engineering knowledge, giving our team the opportunity to work on unique projects that few companies can offer. From HST exports and fleet refurbishment programmes to international commissioning and technical support, no two projects are ever quite the same. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18576, Wallace Hind Selection

As a Marketing Executive, do you enjoy creating eye-catching content, telling compelling stories, and bringing technical subjects to life? Do you have a genuine interest in the railway industry and love combining creativity with technical knowledge, we'd love to hear from you! BASIC SALARY: up to £35,000 Why Join Us? : When you join us, you'll become part of a specialist business with an excellent reputation throughout the railway sector. We offer: The opportunity to work on exciting railway projects across the UK and overseas A varied and interesting role that combines creativity with technical subject matter Ongoing training and professional development A supportive, collaborative working environment Opportunities to attend industry events and exhibitions Company events LOCATION: Corby COMMUTABLE LOCATIONS: Market Harborough, Rushden, Uppingham, Kettering, Thrapston, Wellingborough, Oundle, Peterborough, Northampton JOB DESCRIPTION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock Working closely with our Marketing Manager, as our Marketing Executive you'll play a key role in supporting and delivering our marketing activities across a variety of channels. Your responsibilities will include: Creating engaging content for digital and print marketing campaigns Designing brochures, presentations, exhibition graphics, and promotional materials Researching locomotives and rolling stock to produce professional technical data sheets Managing and growing our social media presence Creating graphics and visual content that strengthen our brand Updating website content and supporting marketing communications Assisting with exhibition planning and industry events in the UK and overseas Ensuring all marketing materials remain professional, accurate, and consistent with our brand PERSON SPECIFICATION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock We're looking for someone who is naturally curious, creative, and enthusiastic about both marketing and railways. You'll ideally have: A genuine interest in UK and international railways, locomotives, and rolling stock The ability to research technical information and present it clearly and professionally Strong graphic design and photo-editing skills Experience using social media to engage audiences and promote brands Experience using Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign Excellent written and verbal communication skills Strong organisational skills and the ability to manage multiple projects High attention to detail and pride in producing quality work An understanding of how AI tools can be used effectively and responsibly within modern marketing THE COMPANY: We are a family-run railway business with a global reach and a reputation for delivering complex rolling stock projects. We combine commercial expertise with practical railway engineering knowledge, giving our team the opportunity to work on unique projects that few companies can offer. From HST exports and fleet refurbishment programmes to international commissioning and technical support, no two projects are ever quite the same. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18576, Wallace Hind Selection

As a Marketing Executive, do you enjoy creating eye-catching content, telling compelling stories, and bringing technical subjects to life? Do you have a genuine interest in the railway industry and love combining creativity with technical knowledge, we'd love to hear from you! BASIC SALARY: up to £35,000 Why Join Us? : When you join us, you'll become part of a specialist business with an excellent reputation throughout the railway sector. We offer: The opportunity to work on exciting railway projects across the UK and overseas A varied and interesting role that combines creativity with technical subject matter Ongoing training and professional development A supportive, collaborative working environment Opportunities to attend industry events and exhibitions Company events LOCATION: Corby COMMUTABLE LOCATIONS: Market Harborough, Rushden, Uppingham, Kettering, Thrapston, Wellingborough, Oundle, Peterborough, Northampton JOB DESCRIPTION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock Working closely with our Marketing Manager, as our Marketing Executive you'll play a key role in supporting and delivering our marketing activities across a variety of channels. Your responsibilities will include: Creating engaging content for digital and print marketing campaigns Designing brochures, presentations, exhibition graphics, and promotional materials Researching locomotives and rolling stock to produce professional technical data sheets Managing and growing our social media presence Creating graphics and visual content that strengthen our brand Updating website content and supporting marketing communications Assisting with exhibition planning and industry events in the UK and overseas Ensuring all marketing materials remain professional, accurate, and consistent with our brand PERSON SPECIFICATION: Marketing Executive, Marketing Coordinator - Rail, Rolling stock We're looking for someone who is naturally curious, creative, and enthusiastic about both marketing and railways. You'll ideally have: A genuine interest in UK and international railways, locomotives, and rolling stock The ability to research technical information and present it clearly and professionally Strong graphic design and photo-editing skills Experience using social media to engage audiences and promote brands Experience using Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign Excellent written and verbal communication skills Strong organisational skills and the ability to manage multiple projects High attention to detail and pride in producing quality work An understanding of how AI tools can be used effectively and responsibly within modern marketing THE COMPANY: We are a family-run railway business with a global reach and a reputation for delivering complex rolling stock projects. We combine commercial expertise with practical railway engineering knowledge, giving our team the opportunity to work on unique projects that few companies can offer. From HST exports and fleet refurbishment programmes to international commissioning and technical support, no two projects are ever quite the same. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18576, Wallace Hind Selection