The Channel Recruiter jobs

JOB TITLE : L1 Service Desk Team Leader Location: Livingston SALARY: £28,000 - £32,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you! We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. Together, we turn ambition into achievement. JOB SPECIFICATION: - You ll be responsible for a team of 10-12 colleagues within a busy helpdesk - Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email - 1-2-1s and coaching plans within your team, plus the delivery of performance reviews - Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication. This role involves working Monday Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch. REQUIREMENTS: - Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment - Confident delivering customer service and dealing with clients both by phone or email - A keen interest in IT or experience managing a helpdesk team Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at (url removed), and we will be happy to support you.

JOB TITLE: Human Resources Business Partner (HRBP) SALARY: Competitive LOCATION: Reading (Full-Time Office Based) Are you an experienced HR professional who enjoys partnering with managers, influencing business decisions, and driving both employee and business performance? We're recruiting for a Human Resources Business Partner to join a successful international technology business based in Reading. Reporting to the Country Manager, you'll work closely with leaders across the business, providing expert HR support while helping to drive business performance through effective people management. The Role This is a varied, hands-on role where you'll combine strategic HR partnering with operational support across the full employee lifecycle. You'll be responsible for: - Partnering with managers to provide practical, commercially focused HR advice and support. - Managing employee relations cases, including disciplinary, grievance, capability and performance matters. - Coaching managers on best practice and UK employment legislation. - Supporting performance reviews, succession planning and employee development. - Analysing HR data to identify trends and improve engagement and retention. - Promoting employee wellbeing and supporting a positive workplace culture. - Assisting with organisational change, restructures and HR projects. - Supporting the development of HR policies and ensuring compliance with employment legislation. What We're Looking For - Previous experience as a HR Business Partner or in a similar HR Generalist role. - Strong knowledge of UK employment law. - Experience managing complex employee relations cases. - Excellent communication and stakeholder management skills. - A commercial approach with the confidence to influence managers at all levels. - Strong organisational and problem-solving skills. - CIPD Level 5 qualification (essential). - CIPD Level 7 qualification (desirable). - Experience within an international or fast-paced commercial environment would be advantageous. We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at (url removed).

Business Development Manager Unified Communications & Technology Solutions Office Location: Worthing, West Sussex - Hybrid/ WFH Options £45,000+ Basic OTE £80,000+ Uncapped Commission Are you an experienced BDM with a background in telecommunications hardware and or unified communications? Are you looking to work for an experienced company and leading supplier of UC, Headsets, Handheld devices and solutions? An exciting opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a fast-growing and highly successful technology business specialising in unified communications, headsets, and workplace technology solutions. This role offers the chance to join a well-established organisation with a strong reputation in the market, excellent staff retention, and significant opportunities for career progression. We are looking for someone who thrives in a sales environment, enjoys building relationships, and is motivated by developing new business opportunities while growing existing accounts. The Role As a Business Development Manager, you will be responsible for managing and developing a portfolio of existing accounts while proactively identifying and securing new business opportunities across commercial, enterprise, and public sector markets. You will play a key role in driving revenue growth through prospecting, relationship building, account development, and solution-based selling across a broad range of communications and technology products. This is a target-driven role focused on achieving and exceeding gross margin and gross profit objectives. Key Responsibilities - Develop and grow existing customer accounts - Identify and win new business opportunities - Re-engage and develop lapsed accounts - Build strong relationships with key decision-makers - Manage the full sales cycle from initial contact through to close - Upsell and cross-sell technology and communications solutions - Consistently achieve and exceed sales targets - Maintain accurate pipeline management and forecasting - Deliver excellent customer service and account support What We re Looking For We are looking for an experinced Business Development Manager/ Sales Manager with a background selling communication hardware and unified communications (UC). You'll need knowledge of the market and the technology in order to achieve well in this role. - Proven experience in business development, account management, or B2B sales - Strong commercial awareness and negotiation skills - A driven, motivated, and target-focused mindset - Excellent communication and relationship-building abilities - Confidence in prospecting and generating new business - Positive attitude with a strong work ethic - Ability to work effectively in a fast-paced sales environment - Experience within telecommunications, IT, technology, or unified communications is advantageous but not essential What s On Offer - Basic salary up to £45,000 - Uncapped commission structure with realistic OTE of £80,000+ - Ongoing training and professional development - Clear progression opportunities into senior sales and strategic account roles - Supportive and collaborative team environment - Incentive programmes and performance rewards - Long-term career opportunities within a growing business This is an excellent opportunity for a high-performing sales prof essional looking to join a successful and expanding organisation where hard work and results are genuinely rewarded. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) and she will be happy to action your requests.

JOB TITLE: Events and Digital Marketing Executive SALARY: Competitive LOCATION: Reading UK Are you currently working in events and looking to join a well-known, reputable company? Are you highly organised with experience in digital marketing? Perhaps you've been supporting events behind the scenes and are now looking for a role where you can take greater ownership and responsibility? If you answered yes to the above, we have the perfect opportunity for you! Our client is a global provider of reliable networking devices and accessories, experiencing an impressive 40% year-on-year growth. Their products play an integral role in everyday life, and they're now looking for an Events and Digital Marketing Executive to join their Marketing team. This exciting role will see you take ownership of their busy events programme, including training events, industry exhibitions and webinars, while managing the associated digital marketing content. JOB SPECIFICATION: Events and Digital Marketing Executive As the Events and Digital Marketing Executive, you will be responsible for leading the company's events, webinar and training programme, ensuring every event is delivered to the highest standard. Alongside this, you'll manage the digital content that supports these activities. Your responsibilities will include: - Coordinating and delivering the B2B and B2C events programme from initial planning through to on-site execution, post-event reconciliation and performance analysis. - Managing event budgets, cost control and invoice reconciliation. - Developing and maintaining detailed project timelines, task lists and event plans to ensure seamless delivery. - Sourcing, negotiating with and managing suppliers, including venues, catering, production and logistics providers. - Overseeing the development of event content to the highest standards, working closely with the wider marketing team and coordinating speaker logistics. - Supporting the promotion of events through digital marketing campaigns, including email marketing, social media and website content. REQUIREMENTS: Events and Digital Marketing Executive The ideal candidate will have previous experience within events and will thrive in a fast-paced environment with a busy events schedule. You'll be confident managing multiple projects simultaneously and happy to take ownership of events from concept through to completion. This role would also suit someone who has been working in an events coordination or administration role and is now looking to step up into a position with greater responsibility. You should also be comfortable presenting when required, introducing training sessions and assisting with exhibition stand setup and event delivery. Other requirements include: - Strong organisational skills with exceptional attention to detail. - Excellent communication and stakeholder management skills. - Confidence managing multiple projects to tight deadlines. - Proficiency in Microsoft Office. - Experience with digital marketing tools such as Mailchimp would be advantageous. Disability Confident Employer We are a registered Disability Confident Employer (Level 1) and are committed to ensuring that candidates with disabilities receive reasonable adjustments throughout the recruitment process to enable full participation in both the application and interview stages. If you require any reasonable adjustments, please contact your recruitment consultant, Zoe Chatley , at (url removed) , who will be happy to assist.