Stellar Select Limited jobs

Job Title: Mortgage Underwriter Location: North Hertfordshire - Hybrid. 2-3 days per week in the office. It is expected to be based in the office full time during the first 2 weeks. Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: - 15% Contributory Pension (10% Employer, 5% Employee) - 26 days holiday plus bank holidays, and a day off for your birthday - Discretionary Bonus Scheme & Annual salary reviews - Paid sick leave & Digital GP 24/7 - Private Health Insurance, Critical Illness Insurance & Dental Cover - Income Protection - Enhanced maternity, paternity and shared parental leave - Menopause support - Paid Carers leave - Charity Day - Employee Assistance Programme - Cycle2work Scheme - Benefits Hub; large selection of?employee discounts, rewards and?perks across?a number?brands,?restaurants, holidays and "away"?days. About our client and the role of Mortgage Underwriter Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for an experienced Portfolio BTL and Commercial Underwriter to join their established underwriting team, in either Hertfordshire or Cheshire. You will assess new lending applications for commercial and residential mortgages for professional landlords, to evaluate quality, credit risk, and compliance with the lending policies and risk appetite. You will prepare clear and concise lending summaries, approving applications within your delegated authority or making well-reasoned recommendations to the Head of Underwriting, Director of Credit & Underwriting, or the Credit Committee. Responsibilities for the role Mortgage Underwriter - Conduct thorough research, analysis, and assessment of individual lending applications, identifying key risks and making informed lending decisions or recommendations. - Identify any exceptions to the Bank's lending policies or guidance, providing clear recommendations and appropriate remedial actions where required. - Support post-sanction administration activities, ensuring all processes are completed accurately, promptly, and in accordance with the Bank's policies, procedures, and management information (MI) requirements. - Maintain a high standard of accuracy and accountability for all data entered and records maintained. - Contribute to strategic projects and continuous improvement initiatives designed to enhance the Bank's performance, governance, and control environment. - Consistently demonstrate the Bank's values and behaviours, acting as a positive ambassador for the organisation. - Build and maintain strong working relationships with colleagues across the Business Development Team, providing expert support and fostering effective collaboration. - Support the day-to-day credit operations of the Bank, ensuring all activities are conducted in compliance with applicable legal and regulatory requirements. - Contribute to the successful delivery of the annual lending objectives while maintaining strong credit quality and prudent risk management. - Promote full compliance with Anti-Money Laundering, Treating Customers Fairly, and Customer Conduct and Outcomes standards, delivering an exceptional customer experience reflected in positive customer feedback. - Champion the strategy, values, and culture of the company, embedding these principles in relationships with customers, suppliers, and stakeholders to support sustainable business growth and performance. Experience and skills required for the role of Mortgage Underwriter - Must have held a lending mandate/Delegated Authority sanctioning mandate - Proven experience of underwriting commercial and residential property investment loans to small and medium sized businesses. - Experience of underwriting commercial owner-occupier (and OpCo / PropCo) deals and a good understanding of balance sheet lending is preferable. - Ability to work within tight time constraints. - Ability to develop and manage relationships at key levels in the business. - Good team working, organisational and administration skills. - Driven and ambitious For more information regarding the role of Mortgage Underwriter please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

Job Title: Mortgage Underwriter Location: Warrington - Hybrid. 2-3 days per week in the office. It is expected to be based in the office full time during the first 2 weeks. Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: - 15% Contributory Pension (10% Employer, 5% Employee) - 26 days holiday plus bank holidays, and a day off for your birthday - Discretionary Bonus Scheme & Annual salary reviews - Paid sick leave & Digital GP 24/7 - Private Health Insurance, Critical Illness Insurance & Dental Cover - Income Protection - Enhanced maternity, paternity and shared parental leave - Menopause support - Paid Carers leave - Charity Day - Employee Assistance Programme - Cycle2work Scheme - Benefits Hub; large selection of?employee discounts, rewards and?perks across?a number?brands,?restaurants, holidays and "away"?days. About our client and the role of Mortgage Underwriter Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for an experienced Portfolio BTL and Commercial Underwriter to join their established underwriting team, in either Hertfordshire or Cheshire. You will assess new lending applications for commercial and residential mortgages for professional landlords, to evaluate quality, credit risk, and compliance with the lending policies and risk appetite. You will prepare clear and concise lending summaries, approving applications within your delegated authority or making well-reasoned recommendations to the Head of Underwriting, Director of Credit & Underwriting, or the Credit Committee. Responsibilities for the role Mortgage Underwriter - Conduct thorough research, analysis, and assessment of individual lending applications, identifying key risks and making informed lending decisions or recommendations. - Identify any exceptions to the Bank's lending policies or guidance, providing clear recommendations and appropriate remedial actions where required. - Support post-sanction administration activities, ensuring all processes are completed accurately, promptly, and in accordance with the Bank's policies, procedures, and management information (MI) requirements. - Maintain a high standard of accuracy and accountability for all data entered and records maintained. - Contribute to strategic projects and continuous improvement initiatives designed to enhance the Bank's performance, governance, and control environment. - Consistently demonstrate the Bank's values and behaviours, acting as a positive ambassador for the organisation. - Build and maintain strong working relationships with colleagues across the Business Development Team, providing expert support and fostering effective collaboration. - Support the day-to-day credit operations of the Bank, ensuring all activities are conducted in compliance with applicable legal and regulatory requirements. - Contribute to the successful delivery of the annual lending objectives while maintaining strong credit quality and prudent risk management. - Promote full compliance with Anti-Money Laundering, Treating Customers Fairly, and Customer Conduct and Outcomes standards, delivering an exceptional customer experience reflected in positive customer feedback. - Champion the strategy, values, and culture of the company, embedding these principles in relationships with customers, suppliers, and stakeholders to support sustainable business growth and performance. Experience and skills required for the role of Mortgage Underwriter - Must have held a lending mandate/Delegated Authority sanctioning mandate - Proven experience of underwriting commercial and residential property investment loans to small and medium sized businesses. - Experience of underwriting commercial owner-occupier (and OpCo / PropCo) deals and a good understanding of balance sheet lending is preferable. - Ability to work within tight time constraints. - Ability to develop and manage relationships at key levels in the business. - Good team working, organisational and administration skills. - Driven and ambitious For more information regarding the role of Mortgage Underwriter please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

Job Title: Collections Specialist Employment Type: Part Time Location: Remote Salary: Up to £33,000 Pro-rata Hours: Monday to Friday 11 am to 3 pm Benefits: - 25 days holiday + public holidays - Additional day off for your birthday - Charity/voluntary days off - Option to buy or sell 5 days holiday - Discounted Gym membership - Pension scheme - Learning and Development budget - Employee assistance programme with holistic wellbeing support - Lunch and learn sessions - Free hot drinks and snacks About the position of the Collections Specialist: We're looking for a customer-focused Collections Specialist to join a fast-growing fintech within the consumer lending sector. This is an exciting opportunity to join an innovative business that's transforming the way customers manage their finances. You'll play a key role in supporting customers experiencing financial difficulty, helping them find sustainable repayment solutions while delivering fair outcomes and exceptional customer service. If you're empathetic, resilient and passionate about helping customers, this could be the perfect next step in your career. Responsibilities required for the role of Collections Specialist: - Support customers throughout the collections journey via telephone, email and live chat - Build positive relationships while understanding each customer's individual circumstances. - Negotiate affordable repayment plans and appropriate forbearance solutions. - Complete income and expenditure assessments to achieve fair customer outcomes. - Maintain accurate customer records and ensure all activity is fully documented. - Identify vulnerable customers and provide appropriate support. - Deliver excellent customer service while meeting FCA and Consumer Duty requirements. - Work collaboratively with colleagues to improve customer outcomes and identify process improvements. Experience required for the role of Collections Specialist: - Previous experience within collections, recoveries or customer support in financial services. - Strong communication and negotiation skills across multiple contact channels. - Experience supporting customers experiencing financial difficulty. - Good understanding of FCA regulations, Consumer Duty and Treating Customers Fairly. - Excellent attention to detail with strong organisational skills. - Experience using CRM systems and Microsoft Office. - A proactive, empathetic and solution-focused approach. For more information regarding the role of Collections Specialist, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days .

Job Title: Collections Officer Location: Oxfordshire Hybrid 4 days WFH per week Salary: Up to £35,000 depending on experience Hours: Monday to Friday 9 am to 5.30 pm Benefits: - 23 days holiday plus bank and public holidays - Simply Health Cash plan - Employee assistance programme - Bupa (after qualifying period) - Free Legal and Conveyance fees - Volunteering days off - Enhanced Maternity and Paternity Leave - Company sick pay - Ongoing learning and development opportunities About the position of the Collections Officer: This is an exciting opportunity for an experienced Mortgage Collections or Arrears Specialist to join a growing team following the successful onboarding of a new client's mortgage portfolio. With this major project now complete, the business is expanding its team to support continued growth, creating genuine scope for long-term career development as the function evolves. You'll take full ownership of mortgage arrears cases end-to-end, supporting customers with empathy and professionalism, agreeing on sustainable repayment solutions, and gaining further exposure to litigation within a supportive environment. We are specifically seeking candidates with recent collections, arrears, or litigation experience from a lender, loan servicer or consumer lending business, looking to grow their careers alongside an expanding and ambitious team. Responsibilities for the role of Collections Officer: - Manage customer enquiries and arrears cases in line with company policies and regulatory requirements. - Engage with customers via inbound and outbound contact to discuss overdue balances and agree on sustainable repayment solutions. - Assess financial circumstances, update affordability information, and identify appropriate arrears outcomes. - Identify and support vulnerable customers in line with policy and client expectations. - Escalate complaints, litigation matters, and risk issues appropriately, including potential financial crime concerns. - Liaise with internal teams and third-party partners to ensure timely and compliant case progression. Experience and skills required for the role of Collections Officer: - Proven experience in arrears, litigation, customer services with a mortgage lender or consumer lending-related business. - Good understanding of the legal and regulatory framework for mortgage lending and administration. - Strong customer-focused approach, with an awareness of Consumer Duty. - Excellent communication skills, both written and verbal, with a high level of professionalism and integrity. For more information regarding the role of Collections Officer , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.