Sol Recruitment Ltd jobs

Head of Key Accounts Leicester Hybrid Working Full-Time Permanent Competitive Salary DOE A growing and ambitious utilities business is seeking an experienced Head of Key Accounts to lead its Account Management function. This is an excellent opportunity for a commercially minded leader to take ownership of key client relationships, develop and mentor a high-performing team, and play a pivotal role in driving customer satisfaction, retention and business growth. The successful candidate will act as the senior point of contact for strategic clients, ensuring exceptional service delivery while working closely with operational, commercial and technical teams to deliver long-term value. The Role The Head of Key Accounts will be responsible for overseeing key customer relationships, ensuring service excellence and delivering a proactive account management strategy. The role will combine leadership, client relationship management, commercial oversight and operational collaboration. Key responsibilities will include: Leadership & Strategy - Leading, coaching and developing the Account Management team. - Implementing and driving the overall account management strategy. - Establishing KPIs and performance measures to ensure high levels of service delivery. - Promoting a culture of continuous improvement, accountability and customer focus. Client Relationship Management - Acting as the senior escalation point for key clients. - Building and maintaining strong relationships with senior stakeholders. - Leading client review meetings and performance discussions. - Ensuring client expectations are consistently met and exceeded. Operational Excellence - Working closely with internal teams to ensure a seamless customer experience. - Monitoring service delivery performance and identifying opportunities for improvement. - Managing escalations and mitigating service risks. - Ensuring compliance with industry regulations, service standards and contractual obligations. Commercial Growth - Identifying opportunities to expand existing customer relationships. - Supporting contract renewals, tender submissions and client proposals. - Monitoring account performance and profitability. - Providing strategic insight to support customer retention and sustainable growth. The Ideal Candidate The successful applicant will be a proven account management leader with strong commercial awareness and exceptional relationship-building skills. Applicants should possess: - Significant experience in a client-facing role within utilities, property management, facilities management or a B2B service environment. - Previous experience leading Account Management, Client Success or Customer Relationship teams. - Strong commercial acumen and experience managing high-value client portfolios. - Excellent communication, negotiation and stakeholder management skills. - Experience working with CRM systems and client reporting platforms. - A proactive, solutions-focused approach with the ability to use data and insight to drive decision-making. - Strong organisational skills and the ability to manage multiple priorities effectively. What's on Offer? - Competitive salary package - Hybrid working arrangement - 25 days annual leave plus bank holidays - Paid birthday leave - Health and wellbeing benefits - Ongoing training and professional development - The opportunity to influence and shape a key business function within a growing organisation This opportunity would suit an experienced Account Management professional looking to take ownership of a strategic function and play a significant role in the continued success and growth of an innovative utilities business.

Energy Consultant Leicester £30,000 - £40,000 plus uncapped commission (Yr 1 OTE £60,000) About the Company The company is a growing utilities consultancy focused on delivering innovative energy solutions that help clients operate more efficiently. With a strong emphasis on customer value and long-term partnerships, the business continues to expand and is now seeking a motivated Energy Consultant / Sales Executive to join its Leicester office. The Role The Energy Consultant will be responsible for driving new business opportunities and developing strong relationships with prospective clients. This role is ideal for a commercially driven individual who thrives in a sales-led environment and is keen to make a tangible impact within the utilities sector. The successful candidate will focus on lead generation, client engagement, and converting prospects into long-term customers while contributing to overall team performance. Key Responsibilities - Identifying and qualifying new sales opportunities through research and outreach - Conducting outbound sales calls and following up warm and cold leads - Presenting utilities products and services clearly, highlighting benefits and value - Maintaining accurate sales activity and client records within CRM systems - Collaborating with the wider sales team to implement effective strategies - Consistently achieving monthly sales targets and contributing to team success Skills & Experience - Previous experience in a sales role (utilities sector desirable, not essential) - Strong communication and relationship-building skills - Self-motivated with a results-driven mindset - Ability to work effectively in a fast-paced, team-oriented environment - Proficient in Microsoft Office and CRM software What s on Offer - Competitive basic salary (DOE) with uncapped commission - Realistic OTE of £30,000 £100,000 per year - Regular incentives, team rewards, and company events - Relaxed and supportive working environment - Fully expensed social events and corporate hospitality - Ongoing training and development opportunities - Free on-site parking - Benefits including company pension, flexitime, gym membership, casual dress, and work-from-home options

Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) and bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities - Lead, manage, and support a team of field-based professionals - Recruit, train, and audit field operatives to maintain high standards - Monitor field performance to ensure delivery of KPIs and SLAs - Provide coaching through regular one-to-ones and accompanied field visits - Analyse performance data and submit regular reports to senior management - Ensure compliance with all relevant regulations, processes, and safety procedures - Manage escalated field issues, including payment disputes and customer complaints - Contribute to business improvement projects and support new initiative rollouts - Build effective relationships with internal teams, clients, and stakeholders Essential Requirements - Proven experience managing remote or field-based teams - Demonstrable background in debt collection or arrears recovery - Strong leadership and performance management capabilities - Excellent communication, coaching, and interpersonal skills - Analytical and organised, with a proactive approach to problem-solving - Knowledge of the utilities sector is advantageous - Full UK driving licence What s on Offer - A senior-level field operations role within a well-established company - The chance to influence strategy and drive service excellence - Career development opportunities in a growing sector - Competitive salary and benefits package

Field Representative Bristol Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use, with tracker). - Comprehensive training at the head office. - The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative South East London Salary £33,000 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use, with tracker). - Comprehensive training at the head office. - The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative Portsmouth Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use). - Comprehensive training at the head office. - The chance to work remotely with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative Bournemouth Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use). - Comprehensive training at the head office. - The chance to work remotely with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative Manchester Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use). - Comprehensive training at the head office. - The chance to work remotely with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative Paisley Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use, with tracker). - Comprehensive training at the head office. - The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative Coventry Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use). - Comprehensive training at the head office. - The chance to work remotely with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative- Leeds Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use, with tracker). - Comprehensive training at the head office. - The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative Falkirk Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities - Conduct pre-disconnection visits and meter inspections. - Perform customer vulnerability assessments and safety checks. - Negotiate and facilitate payment solutions. - Attend Magistrates Court to obtain and execute Rights of Entry Warrants. - Oversee utility isolations and liaise with engineers and locksmiths. - Ensure compliance with regulatory and industry standards. - Maintain accurate and up-to-date records of all site visits. - Provide high-quality service and effective conflict resolution. Requirements - Strong interpersonal and communication skills. - Experience in debt negotiation, collections, or customer service (desirable but not essential). - Self-motivated, proactive, and capable of working independently. - Ability to work in a fast-paced environment with deadlines and targets. - Basic IT proficiency and report-writing skills. - Flexibility with working hours. Whats on Offer - Competitive salary plus performance-based incentives. - Company vehicle provided (including private use, with tracker). - Comprehensive training at the head office. - The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!