Randstad Delivery jobs

Job Profile: MO Data Operations Team Leader Role Overview - Job Title: MO Data Operations Team Leader - Division: Service Operations & Delivery SESL - Reports To: Faults & MO Data Operations Team Manager - Direct Reports: 4 - Hours: 39 hours per week Purpose The MO Data Operations Team Leader is responsible for leading and coordinating a back-office team focused on delivering Industry SLA's, whilst adapting and incorporating all the change projects currently ongoing. Accountable for delivering against key performance metrics and managing the day to day performance while being a Player / Manager on a small team. Key analytical skills are required to understand trends and to focus on improvement opportunities. Effective people management, maintaining high standards of professionalism, customer service, and process adherence. You will also champion a culture of continuous improvement, supporting the development and capability of your team. Responsibilities & Accountabilities - Providing day-to-day line management for the MO Data Operations team, ensuring that outputs align with business objectives, and that any change requirements are managed appropriately. - Responsible for the delivery and reporting of all elements relevant to convey the team performance across all areas and projects. - Using said reporting to manage workstreams in the area to successfully achieve all industry and internal SLAs through appropriate oversight of the resources available to the area. - Analysing, reporting and flagging where future needs changes may arise. - Accountable for leading the team through the changing landscape of the industry processes that are worked. - Assuming ownership of new projects where required. - Ensure ownership of teams various customer query points, including mailbox queries and tickets within the Customer Query portal, ensuring timely responses are provided in accordance with SLA requirements. - Taking ownership of your own skill building, to be able to operate as a functional escalation point for the area, ensuring you are able work tasks yourself as and when required for rapid diagnosis/resolution. - Promoting the growth and development of the team through effective coaching, mentoring, and targeted training to support individual development plans. - Ensure the maintenance and upkeep of processes and documentation within the area of scope. - Participate in regular training/ learning activities to maintain and develop skills and knowledge. - Adhere to all company policies, procedures and working practices. Person Specification, Competencies & Skills Behaviours - Consistently professional, confident, and calm even in challenging situations. - Demonstrate a customer focused approach; and an expectation of others to do likewise. - Supportive and helpful team player with a flexible and positive attitude. - Proactively share knowledge, skills, and experience with others to increase team performance. - Articulate, professional and clear verbal communication skills. - Present information clearly and in an engaging way. - Good interpersonal and rapport-building abilities. - Precise and appropriate written communication skills. Technical Skills & Knowledge - Strong problem-solving and analytical abilities. - Keep up to date with advances in business area, new methods and ways of working. - Strong administrative and organisational skills. - Intermediate knowledge of Excel, Word and Outlook. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Sales Associate Location: Arndale Shopping Centre, Manchester Pay: 15.13 per hour (+ commission) Contract: No fixed end date, 40 hours per week (part time role also available) About Us Our client is a leading specialist in mattresses and beds, dedicated to helping customers achieve their best night's sleep. From luxury mattresses to expertly designed bed frames, they pride themselves on offering comfort, quality, and honest advice. The Role They're looking for a confident and customer-focused Sales Associate to join their friendly team at the Arndale Shopping Centre. This role is perfect for someone who enjoys connecting with people, sharing product knowledge, and creating a welcoming in-store experience. As part of the sales team, you'll: - Provide exceptional customer service - greeting every customer with a smile and genuine interest. - Offer expert advice on the range of mattresses and beds, helping customers find their perfect fit. - Confidently explain product features, benefits, and differences to support customers in making informed decisions. - Close sales with a consultative, customer-first approach. - Engage in light upselling - giving product suggestions/recommendations alongside their initial enquiry - Maintain a tidy, inviting showroom that reflects the brand's high standards. About You You're approachable, enthusiastic, and genuinely enjoy helping people. You take pride in providing great service and are comfortable working towards sales goals without being pushy. We'd love to hear from you if you have: - Experience in retail, sales, or customer service. - Strong communication skills and a warm, engaging manner. - The ability to work both independently and as part of a small, supportive team. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

We are seeking a highly motivated and results-driven Associate Territory Manager to join our sales team within a global medical device company. In this role, you will be instrumental in driving patient acquisition and market share growth for our innovative glucose monitoring systems and digital ecosystem across the South East and London region. Responsibilities: - Develop and execute strategic account plans to promote our product portfolio to healthcare professionals, including consultants, DSNs, and clinical leads. - Build effective partnerships with NHS Trusts and health boards, ensuring our solutions are integrated into local guidelines and patient pathways. - Educate physicians, nurses, and patients on the interpretation of reporting suites to establish our system as the standard of care. - Identify and capitalise on opportunities to upgrade patient cohorts, ensuring strong and sustainable sales growth. - Analyse sales data to maximise territory effectiveness and maintain market intelligence. Qualifications: - Demonstrated success in sales, negotiation, and high-impact presentations. - Strong ability to influence stakeholders and work collaboratively within a regional team. - Confident, outgoing, and professional demeanour. Role Details: - Title: Associate Territory Manager - South East and London - Contract Type: 12 month contract - Pay Rate: up to 31,000 per annum - Location: Field Based - Hours: 37.5 per week (9am - 5pm) If you are ready to move into a new role as an Associate Territory Manager role then please don't hesitate to apply today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.