Nextech jobs

IT Support Engineer Location: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time Permanent A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team. This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients. Key Responsibilities - Providing 1st line technical support via phone, email, and remote support tools - Logging and managing support tickets - Troubleshooting basic hardware, software, printer, and connectivity issues - Supporting Microsoft 365 users including password resets and mailbox support - Setting up laptops, desktops, and user accounts - Escalating more complex issues to senior engineers when required - Delivering excellent customer service to end users Skills & Experience - Previous IT support experience or IT qualification preferred - Basic understanding of Windows operating systems and Microsoft 365 - Good communication and customer service skills - Eagerness to learn and develop technically - Ability to work well within a team environment - Full UK driving licence beneficial but not essential What's On Offer - Salary up to £30,000 - Ongoing training and development - Clear progression opportunities into 2nd line support - Friendly and supportive team environment - Exposure to a variety of technologies and clients - Pension and holiday package Ideal for someone looking to grow their IT career within a supportive and fast-growing business.

AI Platform Engineer - Cambridge £55,000 - £65,000 DOE Hybrid Permanent We're a growing technology company based in Cambridge, building AI-powered products and internal tooling. We're looking for an AI Platform Engineer to help design, build, and scale the infrastructure and systems that power our AI/LLM-driven applications. The Role: - Design and build scalable back-end services and APIs to support AI/LLM-powered features - Develop and maintain infrastructure for deploying, monitoring, and scaling AI models in production - Integrate cloud and/or locally hosted LLMs (e.g. OpenAI, Anthropic, Azure OpenAI, open-source models) into live products - Build RAG pipelines, agentic workflows, and prompt/conversation systems - Collaborate with data, product, and engineering teams to translate business requirements into technical solutions - Implement CI/CD pipelines, monitoring, and observability for AI-driven services - Own the full lifecycle: experimentation, prototyping, and production deployment What We're Looking For: - Strong commercial experience with Python and/or Java, plus cloud platforms (Azure, AWS, or GCP) - Hands-on experience with LLM-based application development (RAG, agents, copilots) - Familiarity with vector databases, embeddings, and prompt engineering - Experience with containerisation and orchestration (Docker/Kubernetes) a plus - Strong understanding of scalable, production-grade system design - Comfortable working across experimentation and live deployment environments What's on Offer: - Competitive salary + benefits package - Hybrid working model - Opportunity to shape AI strategy and architecture from the ground up - Collaborative, innovation-focused culture

Software Developer - Milton Keynes £38,000 - £48,000 DOE Hybrid Permanent We're a growing technology-led business based in Milton Keynes, looking for a Software Developer to join our in-house engineering team. You'll work across the full development life-cycle - from requirements gathering through to deployment - building and maintaining business-critical applications used across our operations. The Role: - Design, develop, and maintain web applications using C#, .NET, and SQL Server - Work with front-end frameworks (Angular/JavaScript) to deliver clean, functional user interfaces - Collaborate with cross-functional teams in an Agile/Scrum environment - Support and modernise existing systems, including legacy integrations - Participate in code reviews, testing, and continuous improvement of development practices - Troubleshoot and resolve production issues as part of a supportive team environment What We're Looking For: - Solid commercial experience with C#, .NET, and SQL Server - Familiarity with front-end technologies (Angular, JavaScript, or similar) - Experience working in Agile teams - Strong problem-solving skills and attention to detail - Comfortable working with both modern and legacy technology stacks - Good communication skills and a collaborative approach What's on Offer: - Competitive salary + benefits package - Hybrid working model - Genuine progression opportunities within a growing team - Supportive, collaborative culture

Technical Team Lead Location: Broxbourne, Essex (site-based, with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery / Operations Manager About the Company Our client is a market-leading IT Solutions and Cyber Security provider, delivering managed IT and security services to a growing base of business customers. Following a sustained period of growth, they are expanding their service delivery team and are looking for an experienced Technical Team Lead to help shape and strengthen their Service Desk function. This is a confidential search; the client's identity will be disclosed to shortlisted candidates. About the Role We are seeking an experienced Technical Team Lead to oversee the day-to-day operation of the Service Desk while acting as the senior technical escalation point for complex infrastructure, cloud, and Microsoft 365 issues. The role combines hands-on technical expertise with team leadership and project delivery across a varied client base. Key Responsibilities - Lead, mentor, and develop Service Desk engineers, ensuring high ticket quality and SLA performance. - Act as the senior escalation point for complex 2nd and 3rd line technical incidents and drive root-cause resolution. - Plan and deliver infrastructure and migration projects, including P2V/V2V server migrations, Azure migrations, and Microsoft 365 tenant-to-tenant migrations. - Manage and support Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file services. - Support Hyper-V and VMware virtualisation platforms. - Administer and troubleshoot Microsoft 365 technologies including Exchange Online, SharePoint, OneDrive, Teams, Entra ID (Azure AD), and Intune. - Assist with the design and implementation of Microsoft 365 security and compliance solutions. - Support Azure and hybrid cloud environments where required. - Lead customer onboarding and technical transition activities for new managed service clients. - Maintain technical standards, documentation, knowledge base articles, and best practice procedures. - Review and approve technical solutions proposed by junior engineers. Skills & Experience - Proven experience in an MSP environment supporting Microsoft 365, Azure, Windows Server, Active Directory, and virtualisation technologies. - Experience delivering infrastructure, migration, and cloud transition projects. - Strong understanding of backup, disaster recovery, networking, firewalls, and cyber security best practices. - Excellent troubleshooting and communication skills, with the ability to work directly with clients and internal teams. - Relevant Microsoft, Azure, VMware, or security certifications are desirable. Full UK driving licence required. What's On Offer - A key leadership role within a growing, market-leading IT and cyber security provider. - Genuine progression opportunities as the business continues to scale. - Exposure to varied projects across M365, Azure, networking and security. - Supportive, close-knit team environment with investment in ongoing training and certifications. - Competitive salary, dependent on experience.