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Platform Engineer 12-Month Fixed-Term Contract Hybrid - London (2 days per week) Salary up to 61,000 + Exceptional Pension & Generous Holiday Allowance We're working with a prestigious organisation seeking an experienced Platform Engineer to help build and operate a modern cloud-native platform that underpins AI, automation and integration services across a large-scale enterprise environment. This is an opportunity to join a greenfield engineering programme where you'll play a key role in shaping a Kubernetes platform built on Microsoft Azure using modern DevOps and Platform Engineering practices. We're looking for someone who doesn't simply implement technical designs created by others. Instead, you'll take ownership of technical implementation decisions, help define engineering best practice and work closely with architects and engineering teams to build a secure, scalable and highly reliable platform that supports a major strategic transformation programme. The Role You'll be responsible for building, operating and continuously improving a shared Azure Kubernetes Service (AKS) platform used by application, AI and integration engineering teams. As a senior member of the engineering team, you'll take ownership of technical implementation decisions, champion Infrastructure as Code and modern cloud engineering practices, and help other engineering teams adopt Azure platform best practice. This is a collaborative role requiring excellent communication skills, as you'll regularly work with architects, developers and engineers to influence technical direction and improve engineering capability across the organisation. What You'll Be Doing - Build, operate and continually enhance Azure Kubernetes Service (AKS) - Take ownership of technical implementation decisions and platform engineering best practice - Design, build and manage Azure infrastructure using Terraform and Infrastructure as Code - Develop and maintain GitOps CI/CD pipelines - Manage Kubernetes networking, service mesh and gateway technologies - Improve platform observability using Grafana, Prometheus and OpenTelemetry - Maintain platform security, resilience and automation - Troubleshoot production platform issues and drive continuous improvement - Work closely with architects to turn high-level designs into robust technical solutions - Support and mentor engineering teams in adopting modern Azure and cloud-native engineering practices What We're Looking For You'll have strong commercial experience with: - Microsoft Azure and Azure Kubernetes Service (AKS) (essential) - Kubernetes platform engineering within production environments - Terraform and Infrastructure as Code - Docker, GitOps and CI/CD pipelines - Linux and Bash scripting - Grafana, Prometheus and OpenTelemetry - Kubernetes networking and service mesh technologies - Production platform operations, troubleshooting and automation You'll also be able to demonstrate: - Experience owning technical implementation decisions rather than simply delivering against architectural designs - Confidence working independently on complex engineering challenges - Excellent communication and stakeholder engagement skills - Experience supporting, coaching or influencing engineering teams to adopt modern cloud engineering practices - A collaborative approach, working alongside architects while retaining ownership of technical delivery Experience with any of the following would be advantageous: - Cilium - Istio - ArgoCD or Flux - Kafka or Redpanda - Helm and Kustomize - Python automation - Policy as Code (OPA/Gatekeeper or Kyverno) What's on Offer - Salary up to 61,000 - Exceptional pension scheme - Excellent annual leave entitlement - Hybrid working (2 days per week in London) - Opportunity to shape a greenfield cloud-native platform - Modern Azure and Kubernetes technology stack - Collaborative, high-performing engineering team - Long-term strategic programme with excellent career development Who Will Succeed? The successful candidate will be an experienced Azure Platform Engineer who enjoys taking ownership, solving complex technical challenges and helping others succeed. You'll combine strong Azure and Kubernetes expertise with excellent communication skills, enabling you to influence technical direction, establish engineering best practice and raise capability across the wider engineering community. Please note: This role requires demonstrable commercial experience with Microsoft Azure and Azure Kubernetes Service (AKS) . Candidates whose experience is primarily AWS-focused are unlikely to be suitable. If you're passionate about Azure, Kubernetes and building modern cloud-native platforms-and want to play a key role in shaping both the technology and engineering practices-we'd love to hear from you. To progress matters, please send your CV to Laura at (url removed). Services advertised are those of an agency.

Cloud Engineer & Client Account Manager Location: South West London (Office-Based, 5 Days Per Week) Salary: £35,000 - £40,000 per annum (depending on experience) Permanent 40 Hours Per Week Are you an experienced Cloud Engineer looking for a role where you'll have real ownership, direct client interaction and the opportunity to develop your technical expertise across a wide range of technologies? click apply for full job details

Lead Business Architect / Business Design Partner Circa £75,000 + Excellent Benefits Remote First Occasional UK Travel Shape the future of business transformation. We're looking for an experienced Business Architect to join a major transformation function as a Business Architect Design Partner, playing a key role in shaping enterprise-wide change before delivery begins click apply for full job details

Cloud Engineer & Client Account Manager Location: South West London (Office-Based, 5 Days Per Week) Salary: 35,000 - 40,000 per annum (depending on experience) Permanent 40 Hours Per Week Are you an experienced Cloud Engineer looking for a role where you'll have real ownership, direct client interaction and the opportunity to develop your technical expertise across a wide range of technologies? We're looking for a proactive Cloud Engineer & Client Account Manager to join our growing team in London. This is an excellent opportunity for someone with at least three years' commercial IT experience , ideally within an MSP environment, who enjoys combining technical problem-solving with building strong client relationships. You'll work closely with the Technical Director, taking ownership of our clients' cloud environments, security, networking and infrastructure while acting as a trusted technical advisor. Rather than being just another engineer in a large organisation, you'll play a key role in helping businesses get the very best from their technology. If you enjoy variety, autonomy and working with modern Microsoft cloud technologies, we'd love to hear from you. What You'll Be Doing As a Cloud Engineer & Client Account Manager, you'll be responsible for: - Supporting and maintaining Microsoft cloud environments, networking and security solutions. - Managing and improving cloud infrastructure, security and monitoring. - Creating scripts and automating cloud deployments and reporting, particularly within SharePoint. - Configuring, maintaining and updating firewalls, routers and network security. - Acting as the technical escalation point for firewall and cloud networking queries. - Working alongside support engineers to deliver outstanding service and continuous improvement. - Building strong, trusted relationships with clients and becoming their go-to technical contact. - Working with third-party suppliers to deliver high-quality solutions. - Managing equipment ordering, provisioning and deployment. - Keeping up to date with emerging technologies, new product releases and industry best practice. What We're Looking For Essential: - Minimum 3 years' commercial IT support or Cloud Engineering experience . - Experience working with Microsoft 365 and cloud technologies. - Strong knowledge of: - Microsoft 365 - SharePoint - Conditional Access - Mobile Device Management (MDM) - Windows environments - Networking fundamentals - Router configuration - Firewall administration - Experience troubleshooting hardware and infrastructure issues. - Ability to work independently and manage your own workload. - Strong communication and customer relationship skills. - Full UK driving licence and willingness to travel occasionally to client sites. Desirable: - Previous experience working within a Managed Service Provider (MSP). - Microsoft or networking certifications. - Experience with scripting or automation. - A proactive mindset with a passion for learning new technologies. What You'll Receive - Salary of 35,000- 40,000 pa , depending on experience. - Genuine career progression within a growing technology business. - Exposure to a broad range of cloud, networking and security technologies. - Ongoing investment in training and professional development. - A supportive team where your ideas and technical expertise are valued. - Flexible benefits package, including the option to exchange salary for benefits such as childcare vouchers and medical cover. - The opportunity to play a key role in shaping technical solutions for a diverse client base. Working Pattern - Permanent position. - Office-based in south west London 5 days per week . - 40-hour working week (core hours 9:00 am-5:30 pm). - Participation in a rotating schedule covering occasional 8:00 am starts and Saturday emergency support for key clients. - Occasional travel to customer sites when required. If you are interested in applying for this opportunity, please send your CV to (url removed). Services advertised by itecopeople are those of an Agency

Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: - Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. - Support discovery and design activity across property services, with potential future involvement in care, finance and HR. - Gather insight from operational data, stakeholders and existing documentation. - Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. - Support user-centred service design, aligning future-state designs to user needs and business outcomes. - Produce process maps, service models, capability views, data flows and supporting documentation. - Facilitate workshops with stakeholders, SMEs and delivery teams. - Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. - Review solution designs and functional specifications against agreed business requirements. - Identify risks, assumptions, gaps and misalignment early. - Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: - Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. - CRM-enabled transformation or customer/service management platforms. - Stakeholder engagement across operational, technical and change teams. - High-quality documentation, including requirements, process maps, design outputs and workshop records. - Data modelling, data flows, reporting requirements or information capture. - Business analysis, service design, process analysis or business design within change or transformation. You will also need: - Strong analytical and problem-structuring skills. - Experience with requirements elicitation, process mapping and journey mapping. - The ability to translate operational detail into clear, testable outputs. - Good workshop facilitation and stakeholder engagement skills. - Excellent written and verbal communication skills. - A practical understanding of how systems, data and technology support business processes. - A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.

Support Analyst - (PSTN,Telephony & Network) Contract - 325- 375pd Inside IR35 Hybrid - London, to start asap, 6 month contract We are currently recruiting for a Support Analyst with PSTN experience to support a key telephony and infrastructure review programme across a large London-based organisation. This is an excellent opportunity for someone with a blend of technical IT knowledge, telephony experience and strong administrative skills who enjoys working across multiple sites and engaging with stakeholders to gather accurate technical information. The Role You'll play a key role in reviewing and documenting PSTN (Public Switched Telephone Network) services across a portfolio of sites. This will involve travelling to different locations to identify where telephone lines terminate, understand what they are used for, and document the associated equipment and connectivity. Working closely with business users, site contacts and technical teams, you'll ensure accurate information is captured to support a wider telephony transformation programme. Key Responsibilities - Visit multiple London sites to investigate and audit PSTN telephone lines. - Identify where telephone lines are located and determine how they are being used. - Document connected equipment, services and dependencies. - Engage with business users and site representatives to gather accurate information. - Record findings and maintain detailed technical documentation. - Support the wider telephony review and migration programme. - Liaise with internal IT teams and third-party suppliers where required. - Assist with basic networking, IP phone configuration and connectivity investigations. Essential Skills & Experience - Experience working within an IT support, infrastructure or telephony environment. - Good understanding of telephony technologies, with knowledge of PSTN is a must - Networking knowledge including IP networking and patching. - Experience configuring or supporting IP phones - Strong investigative and problem-solving skills. - Excellent administration and documentation skills with a high level of accuracy. - Confident communicating with both technical and non-technical stakeholders. - Able to work independently and travel between multiple London sites. If you have a combination of IT support, networking and telephony experience , along with excellent communication skills and enjoy working across different locations, we'd love to hear from you. Please send your CV to (url removed) Services advertised by itecopeople are those of an Employment Business

Infrastructure Delivery Manager (12-Month FTC). Remote with UK travel 12-Month Fixed Term Contract. Salary c 50,000 - 55,000 + Benefits Are you an experienced Infrastructure Delivery Manager who thrives on turning programme plans into successful operational delivery? We're looking for someone who can coordinate the rollout of a large-scale technology infrastructure programme across a nationwide, multi-site estate. This is a hands-on delivery role where you'll work closely with suppliers, technical teams and operational stakeholders to ensure every site is ready, installations happen first time, and disruption is kept to an absolute minimum. The Role You'll take ownership of the day-to-day delivery of a major infrastructure deployment programme, ensuring sites are prepared, suppliers are coordinated, and delivery remains on track. Working across technology, operations and third-party partners, you'll proactively remove blockers, manage dependencies and provide accurate reporting so the programme has complete visibility of progress. What You'll Be Doing:- - Managing the end-to-end rollout of infrastructure installations across multiple UK locations - Coordinating suppliers and internal teams to ensure sites are fully prepared before deployment - Building detailed rollout schedules and sequencing delivery activities - Resolving operational issues quickly to maintain programme momentum - Working closely with Property, Operations and IT teams to coordinate access, communications and site readiness - Monitoring supplier performance and escalating risks where required - Maintaining accurate deployment data, delivery trackers and programme reporting - Providing regular updates to stakeholders on progress, risks and delivery status. What We're Looking For. You'll have experience delivering complex, operational technology or infrastructure rollouts and be comfortable working across multiple workstreams in a fast-paced environment. We're particularly interested in people with experience of: - Managing large-scale IT infrastructure, telecoms, networking or technical deployment programmes - Delivering across multi-site environments - Coordinating third-party suppliers and field engineering teams - Managing delivery schedules, dependencies and operational readiness - Working within regulated or customer-facing environments - Building strong relationships with technical and operational stakeholders - Using project or delivery management tools to track progress and reporting Experience within sectors such as social housing, healthcare providers, care home providers, local government (Housing or Care related), based organisations would be highly beneficial. As would be any experience in Property Tech, i.e Boiler Management Systems About You. You'll be someone who: - Takes ownership and drives delivery - Is highly organised with excellent attention to detail - Can confidently manage competing priorities - Communicates clearly with both technical and non-technical stakeholders - Enjoys solving problems and removing delivery blockers - Remains calm under pressure and keeps programmes moving forward Desirable - PRINCE2 Foundation, Agile or ITIL certification - Experience of infrastructure deployment, networking or field engineering environments - Previous experience delivering large-scale technology refresh or rollout programmes across dispersed locations. What's On Offer - 12-month fixed-term contract - Remote-first working with UK travel as required - Opportunity to lead a major national infrastructure rollout - Work within a collaborative programme environment delivering business-critical technology change If you're an experienced Infrastructure Delivery Manager who enjoys bringing structure to complex rollouts and ensuring successful delivery across multiple sites, we'd love to hear from you. Send your CV to Laura at (url removed) Services advertised are those of an Employment Agency.

Lead Business Architect / Business Design Partner Circa 75,000 + Excellent Benefits Remote First Occasional UK Travel Shape the future of business transformation. We're looking for an experienced Business Architect to join a major transformation function as a Business Architect Design Partner, playing a key role in shaping enterprise-wide change before delivery begins. This is a strategic role for someone who has extensive experience designing Target Operating Models (TOMs), Service Design and Business Architecture within large, complex organisations. You'll work alongside Directors and Executive Sponsors to define business problems, shape future ways of working and ensure major change initiatives are strategically aligned before entering delivery. This is an opportunity to influence change at the highest level, helping establish Business Architecture capability and embedding effective business design practices across the organisation. What you'll be doing - Partner with Directors and Executive Sponsors to shape complex business transformation initiatives. - Lead strategic discovery, defining business problems, outcomes and future direction. - Design Target Operating Models, business capabilities, service models, customer journeys and end-to-end business processes. - Lead Service Design activities, ensuring future services are customer-focused, operationally effective and aligned to organisational strategy. - Apply Business Architecture techniques to develop future-state operating models, business capabilities and organisational design. - Facilitate senior stakeholder workshops, challenging thinking and building consensus around future ways of working. - Develop strategic options, recommendations and business cases that support Executive decision-making. - Ensure business design aligns with Digital, Data, Enterprise Architecture and Delivery teams to create integrated, sustainable solutions. - Help establish and evolve Business Architecture and Business Design frameworks, standards and ways of working. About you. You'll be an experienced Business Architect, Lead Business Analyst or Business Design professional with a proven track record of shaping enterprise-wide transformation. You'll bring experience in - Business Architecture and strategic business design. - Designing and embedding Target Operating Models (TOMs). - Service Design, including customer journeys, business capabilities and organisational design. - The ability to lead complex discovery activities and shape business strategy before delivery begins. - Engaging and influencing Executive and Director-level stakeholders with confidence and credibility. - Establishing Business Architecture practices, governance or new ways of working. - Strong facilitation, workshop leadership and stakeholder management skills. - An understanding of digital platforms, enterprise architecture and data-enabled transformation. - Shaping Corporate Services operating models, particularly across HR and Finance, will be highly advantageous. Sector experience. We're particularly interested in candidates with extensive experience within: - Social Housing - Care or Healthcare What's on offer? - Circa 75,000 salary - Excellent benefits package - Remote-first working with occasional UK travel - A genuine opportunity to shape strategic transformation before delivery begins. - The chance to establish and mature Business Architecture capability within a collaborative and growing change function. If you're an experienced Business Architect who enjoys solving complex organisational challenges, designing future operating models and influencing strategic change at Executive level, we'd love to hear from you. Please send your CV to (url removed) Services Advertised are those of an Employment Agency