Internal Account Manager
Inspire Resourcing Ltd
Internal Account Manager Inspire Resourcing are currently recruiting an Internal Account Manager on behalf of our client in Rotherham. This is a fantastic opportunity to join a brilliant business, with a clear progression path route for candidates who wish. Duties : - Build and maintain strong relationships with existing customers. - Act as the main point of contact for customer enquiries and account support. - Manage a portfolio of customer accounts to ensure high levels of satisfaction and retention. - Identify opportunities to upsell and cross-sell products or services. - Prepare and deliver quotations, proposals, and pricing information. - Process customer orders and ensure accurate documentation. - Coordinate with sales, operations, customer service, and finance teams to ensure smooth order fulfilment. - Resolve customer issues promptly and escalate complex problems where necessary. - Monitor account performance and identify opportunities for business growth. - Maintain accurate customer records using CRM systems. - Produce sales reports, forecasts, and account activity updates. - Support external sales representatives by handling account administration and follow-up. - Negotiate pricing and commercial terms within company guidelines. - Ensure compliance with company policies and service level agreements (SLAs). - Stay informed about products, services, and market trends to provide expert advice to customers. Requirements - Previous experience in an account manager / sales admin position - Good MS Office skills - Ability to work to deadlines Skills Required Skills Product Management Agile Roadmapping Stakeholders Analytics User Research Nice to Have Technical Background SQL A/B Testing UX Pricing Job Role : Internal Account Manager Location : Rotherham Salary : 27,000 - 35,000 DOE We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff.