Identify Solutions jobs

Application Support Analyst Location: Exeter (Hybrid - 4 days a week in office) Salary: Up to 30,000 + benefits Looking to build a career in SaaS? We're working with a growing software company looking for an Application Support Analyst to join its Exeter based support team. This is an excellent opportunity for someone with customer service, application support, technical support or software support experience who enjoys solving problems and helping customers get the most from technology. What you'll be doing: - Providing first line support via phone, email and ticketing systems - Troubleshooting software issues and user queries - Helping customers maximise their use of the platform - Escalating more technical issues where required - Working closely with internal support and technical teams What we're looking for: - Excellent communication and customer service skills - Strong problem-solving and logical thinking ability - Experience in customer support, technical support, application support or software support Why join? - Full product training provided - Clear progression into 2nd/3rd line and Software Development roles - Hybrid working and flexible hours - Friendly, collaborative team culture - Genuine long-term career development opportunities This role would suit someone early in their support career who is looking to join a growing software business and develop valuable SaaS experience. Are you interested to find out more? If so, please contact James Chau at

Telesales Executive (Remote) Salary: 25,000 - 30,000 + Performance Bonus Location: Fully Remote Hours: Full-time or Part-time Considered About the Company We're partnering with an innovative and rapidly growing technology business that helps organisations improve employee engagement, workplace culture, communication and performance. Their solutions are used by businesses across the UK to gain real-time insight into employee sentiment, drive positive workplace change and create high-performing teams. With ambitious growth plans and increasing demand for their solutions, they are investing heavily in their outbound sales function and are looking for experienced Telesales Executives to help generate new business opportunities. The Opportunity This is a fantastic opportunity for an experienced telesales professional who genuinely enjoys cold calling and opening conversations with potential customers. You'll be responsible for engaging decision-makers, identifying business needs and generating qualified sales opportunities for the wider commercial team. This is a high-activity outbound role, ideal for someone who thrives on picking up the phone, building rapport quickly and consistently delivering results. The role is fully remote and would suit someone who is self-motivated, organised and comfortable managing their own workload from home. Key Responsibilities - Conduct high-volume outbound calling campaigns to prospective customers - Identify and engage key decision-makers within target organisations - Qualify potential opportunities and uncover business needs - Book appointments and generate sales opportunities for the sales team - Maintain accurate records within the CRM system - Work towards daily, weekly and monthly activity targets - Build strong product and market knowledge to hold credible conversations with prospects - Provide feedback on market trends, customer challenges and competitor activity What Success Looks Like - Consistently achieving high outbound call volumes - Generating a steady flow of qualified opportunities - Converting conversations into sales meetings - Building a strong pipeline of prospective customers - Contributing to the company's continued growth About You We're looking for someone who: - Has previous experience in telesales, telemarketing, lead generation or appointment setting - Enjoys cold calling and is confident speaking with senior decision-makers - Has a proven track record of generating opportunities or booking meetings - Is resilient, self-motivated and target-driven - Has excellent communication and relationship-building skills - Can work independently in a remote environment - Is highly organised and able to manage activity levels effectively What's on Offer? - Basic salary of 25,000 - 30,000 - Uncapped bonus opportunities - Fully remote working - Flexible working options considered - Supportive and collaborative team environment - Opportunity to join a growing technology business with ambitious plans - Clear opportunity to make a significant impact as the company scales If you're an experienced telesales professional who loves speaking to people, creating opportunities and being rewarded for results, we'd love to hear from you.

Sales Development Representative Milton Keynes Hybrid (1-2 days per week in the office) 35,000 - 40,000 Basic + 15,000 OTE We're partnering with a well-funded, high-growth SaaS business that's entering an exciting new phase of expansion. Having secured circa 12m in investment, the company is continuing to scale its commercial organisation, invest heavily in product innovation and build on strong momentum in the market. The business has ambitious growth plans, a collaborative culture and a proven track record of developing talent internally. As part of that growth, they're looking to hire Sales Development Representatives to join an established team and play a key role in driving new business opportunities. The Role This is a true outbound sales position focused on creating qualified opportunities for the wider sales team. Working closely with Account Executives and senior sales leadership, you'll engage prospective customers through strategic prospecting, targeted outreach and relationship building. Targeting large organisations, you'll be responsible for opening conversations with senior decision makers, identifying opportunities and helping build a healthy sales pipeline. What You'll Be Doing - Generating new business opportunities through outbound prospecting - Engaging prospective customers via phone, email, LinkedIn and social selling - Researching target accounts and identifying key stakeholders - Booking qualified meetings for Account Executives - Collaborating with sales and marketing teams to maximise pipeline generation - Using modern sales technology and AI tools to improve prospecting effectiveness - Consistently achieving and exceeding activity and opportunity targets What We're Looking For - Experience in an SDR, BDR, Lead Generation or outbound sales role - Proven ability to generate new business opportunities - Confident speaking with senior decision makers - Strong communication and relationship-building skills - Resilient, driven and self-motivated mindset - Experience within SaaS, technology or wider B2B sales environments is highly desirable - Comfortable working in a fast-paced, scaling business Why Consider This Opportunity? - Join a business in a significant growth phase - Backed by circa 12m of investment and continuing to scale rapidly - Clear career progression opportunities as the business expands - Work under an experienced and highly supportive VP of Sales - Established sales function with realistic and achievable targets - Hybrid working model (1-2 days per week in Milton Keynes) - Modern tech stack and sales enablement tools - High-performance but collaborative culture If you're a driven sales professional looking for a role where you can make a genuine impact and accelerate your career in a growing SaaS business, we'd love to hear from you.