Hamberley Care Management Limited jobs

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    Customer Relations Manager

    Hamberley Care Management Limited

    Sales
    On-Site
    Oxfordshire, Oxford
    Permanent
    Competitive

    Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Chawley Grove, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Manager will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Chawley Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: - Competitive salary and benefits package including bonus / commission - 25 days holiday plus Bank Holidays - A supportive and collaborative working environment - Workplace pension for your future security - A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do - Excellent training and career development opportunities - Free on-site parking - Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. - Manage sales enquiries to maximise sales and occupancy of the care home. - Host prospective customer visits, complete follow up calls, identifying key referral groups. - Support the development of the marketing strategy to support the Group Sales Team. - Develop and maintain a high profile within the local community to promote the care home. - Maximise profit performance of sales to meet or exceed targets. - Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. - Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: - Previous relevant experience working in a sales position within the Care Home or healthcare industry . - Sales and Customer service experience is essential in a face to face or business to customer capacity. - Engaging stakeholder relationship skills - Experience working with multidisciplinary teams to support project delivery. - Be decisive, self-motivated, proactive, flexible, and adaptable. Please note we are unable to offer sponsorship for this position Join us at Chawley Grove Oxford's most stunning care home Chawley Grove is a luxurious care home in Oxfordshire, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

    Customer Relations Manager

    Hamberley Care Management Limited

    Sales
    On-Site
    London
    Permanent
    Competitive

    Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: - Competitive salary and benefits package including bonus / commission - 25 days holiday plus Bank Holidays - A supportive and collaborative working environment - Workplace pension for your future security - A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do - Excellent training and career development opportunities - Employee Assistance Programme, occupational health and wellbeing support services - Free on-site parking - Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. - Manage sales enquiries to maximise sales and occupancy of the care home. - Host prospective customer visits, complete follow up calls, identifying key referral groups. - Support the development of the marketing strategy to support the Group Sales Team. - Develop and maintain a high profile within the local community to promote the care home. - Maximise profit performance of sales to meet or exceed targets. - Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. - Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: - Previous sales experience working within the Care Home, Retirement Living or Healthcare sector. - Sales and Customer service experience is essential in a face to face or business to customer capacity. - Engaging stakeholder relationship skills - Experience working with multidisciplinary teams to support project delivery. - Be decisive, self-motivated, proactive, flexible, and adaptable. Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

    Senior Digital Marketing Executive

    Hamberley Care Management Limited

    Marketing
    Hybrid
    Bedfordshire, Luton
    Permanent
    Competitive

    Be all you can be with Hamberley We have an exciting opportunity for a passionate and knowledgeable Senior Digital Marketing Executive to join our incredible marketing team. Our homes are known for their exceptional standards, homely atmosphere, and commitment to residents' wellbeing. As we continue to grow, we're looking for a passionate and creative Senior Digital Marketing Executive to help us t click apply for full job details

    Senior Digital Marketing Executive

    Hamberley Care Management Limited

    Marketing
    On-Site
    Bedfordshire, Luton
    Permanent
    Competitive

    Be all you can be with Hamberley We have an exciting opportunity for a passionate and knowledgeable Senior Digital Marketing Executive to join our incredible marketing team. Our homes are known for their exceptional standards, homely atmosphere, and commitment to residents' wellbeing. As we continue to grow, we're looking for a passionate and creative Senior Digital Marketing Executive to help us tell our story, engage with our audiences, and support our homes in achieving their marketing goals. We're looking for a results-focused, hands-on Senior Digital Marketing Executive to lead our digital presence and performance. This is a pivotal role with a clear headline project: the design and launch of our new website. Beyond launch, you'll own the channels that fill our enquiry pipeline - paid and organic search, social and content - and use data to turn interest into home visits and admissions. You'll bring fresh thinking, move at pace, and deliver visible results from the outset. If you want genuine ownership of digital in a brand that values quality, this is it. This role will be hybrid with travel to our offices in Luton and will require regular travel to our sites as and when needed. We offer our colleagues: - Competitive annual salary. - 33 days annual leave (inclusive of bank holidays) - Access high street discounts and money saving tips via our mobile friendly benefits platform - Workplace pension. - Free onsite parking at our offices in Luton. - Employee Assistance Service. - Opportunities to learn more and move up in your career. - Refer a Friend Bonus - up to £750 per referral - Be part of a growing, values-driven care organisation. What you'll be doing: At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. Some of the things you'll do in the role include: - As our Senior Digital Marketing Executive, you'll build meaningful relationships with our stakeholders to create, develop, and manage engaging and informative digital content optimised for active social media channels. - Lead the build and launch of our new website - planning content, creating and optimising pages, and ensuring a smooth, on-time go-live. - Own on-page and technical SEO at launch and beyond, working with our SEO partner to protect rankings through migration and grow organic visibility. - Maintain the site post-launch, keeping content accurate, relevant and continuously optimised for conversion (CRO) and user experience (UX). - Develop and execute multi-channel digital campaigns across paid search (PPC), paid social, display and organic, aligned to occupancy and enquiry targets. - Manage day-to-day relationships with our paid search and SEO agencies, ensuring work is aligned to strategy, budget and timelines. - Plan, execute and optimise organic and paid social across Facebook, Instagram and LinkedIn, keeping content on-brand and platform-appropriate for each home. - Create high-quality digital assets for web, social and campaigns, maintaining a consistent brand tone and visual style across every touchpoint. - Continuously test new tools and approaches, ensuring quality, brand consistency and GDPR compliance throughout. - Track performance across the funnel using Google Analytics and ad platforms - traffic, engagement, conversion, cost per enquiry and return on ad spend. - Provide regular performance reports with clear, actionable recommendations, and use insight to improve lead generation and conversion at every stage. - Conduct competitor and market analysis to spot emerging trends and growth opportunities within the care sector. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. Could you be part of our team? The successful applicant will have: Essential - Proven experience in a digital marketing role spanning website management, SEO, paid media and content. - Hands-on experience building and optimising websites (WordPress or similar CMS) and managing or supporting a website launch or migration. - Strong working knowledge of SEO, SEM/PPC and paid social. - Confident using AI tools to work faster and smarter, with an appetite to keep learning as the technology evolves. - Data-driven approach, with confidence in Google Analytics, Meta Business Suite and campaign reporting to make decisions and demonstrate ROI. - Excellent copywriting and proofreading skills, with a sharp eye for brand and detail. - Strong organisational skills and the ability to manage multiple projects and deadlines at once. Desirable - Experience managing agency relationships and marketing budgets. - Understanding of CRO and UX principles. - Hands-on experience with AI tools such as Claude, including using them to streamline content, research and reporting. - Experience with marketing automation and CRM tools. - Creative, proactive and energised by digital innovation. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

    Customer Relations Manager

    Hamberley Care Management Limited

    Sales
    On-Site
    Somerset, Keynsham
    Permanent
    Competitive

    Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Meryton Place, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Manager will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Meryton Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: - Competitive salary and benefits package including bonus / commission - 25 days holiday plus Bank Holidays - A supportive and collaborative working environment - Workplace pension for your future security - A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do - Excellent training and career development opportunities - Employee Assistance Programme, occupational health and wellbeing support services - Free on-site parking - Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. - Manage sales enquiries to maximise sales and occupancy of the care home. - Host prospective customer visits, complete follow up calls, identifying key referral groups. - Support the development of the marketing strategy to support the Group Sales Team. - Develop and maintain a high profile within the local community to promote the care home. - Maximise profit performance of sales to meet or exceed targets. - Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. - Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: - Previous sales experience working within the Care Home, Retirement Living or Healthcare sector. - Sales and Customer service experience is essential in a face to face or business to customer capacity. - Engaging stakeholder relationship skills - Experience working with multidisciplinary teams to support project delivery. - Be decisive, self-motivated, proactive, flexible, and adaptable. Join us at Meryton Place, Somerset's most stunning care home Meryton Place is a luxurious care home in Keynsham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.