Global 4 Communications Ltd jobs

Location: Horsham (Office-Based Free onsite parking & near train station) Career Path: Direct progression to Account Management & Sales Ready to launch your commercial career? At Global 4 , we don t just offer a job; we offer a launchpad. If you are a confident communicator with a commercial "spark" and a desire to build a career in sales or account management, this is where your journey begins. As a Account Executive / Client Support Specialist , you will be the heartbeat of our customer relationships. This isn't just about answering inbound queries it s a dynamic, commercial role where you will take ownership of a client portfolio, manage renewals, and uncover opportunities to grow revenue. The Role You will bridge the gap between world-class customer support and savvy sales. Working closely with our seasoned Account Managers, you will act as a trusted point of contact, ensuring our customers always have the right technology solutions at the right time. This role is purpose-built for progression. We will teach you the ropes of consultative selling, product knowledge, and pipeline management, setting you up for a future promotion into a full Account Management or Sales role. Key Responsibilities Customer Support & Account Development - Be the Go-To Contact: Manage a portfolio of customers, handling both inbound enquiries and proactive outbound check-ins. - Build Relationships: Welcome new clients to Global 4, review their services, and align their needs with our tailored solutions. - Deliver Excellence: Handle service discussions confidently while maintaining a sharp commercial mindset. Revenue, Renewals & Growth - Protect & Grow: Take ownership of contract renewals to safeguard existing revenue while ensuring a seamless customer experience. - Spot Opportunities: Identify and progress natural opportunities to upsell and cross-sell our wider range of products and services. - Drive the Pipeline: Accurately quote, close opportunities, and feed larger, complex leads to the senior Account Management team. Pipeline Management & Progression - Master the Process: Keep a structured, up-to-date pipeline of renewals and upgrades, ensuring all activities are accurately logged in the CRM. - Level Up Your Knowledge: Learn the ins and outs of our multi-product portfolio, including connectivity, telephony, mobile, and IT services. - Evolve Your Skills: Develop confidence in objection handling and consultative sales, positioning yourself for your next big career step. What We re Looking For We hire for attitude and train for skill. Previous experience in a customer-facing or sales support role is a bonus, but absolutely not essential full training is provided! - The Ambition: A genuine, burning desire to build a long-term career in sales or account management. - The Communicator: You are articulate, confident over the phone, and love engaging with people. - The Commercial Mindset: You take pride in taking ownership of revenue, outcomes, and targets. - The Organiser: Strong organizational skills with the ability to juggle multiple customer conversations and follow up proactively. - The Attitude: Positive, eager to learn, and ready to thrive in a bustling office environment. Why Join Global 4? We are a family-run company that actually acts like one. We ve created an energetic, supportive environment where your hard work is celebrated and rewarded. The Perks: - Generous Leave: 33 days holiday (inc. bank holidays), a Buy & Sell scheme, plus up to 5 extra days rewarded for length of service. - Tech Discounts: 50% off our Broadband & Utility packages (completely FREE after two years!). - Health & Security: Death in service benefit, pension scheme, and eye care vouchers. - Office Culture: Complimentary fresh fruit, bottomless tea/coffee, and the legendary "Friday Fridge." - Rewards: Company lunches, fun team incentives, and our "Kudos" Employee Recognition Scheme. - Giving Back: Paid Charity leave and a £250 "Bright Ideas" scheme. Global 4 is proud to be an Equal Opportunities and Living Wage Foundation employer. We offer a fantastic working environment with numerous charity events, team-building days, and excellent training opportunities.

Salary: Negotiable based on experience OTE: £60,000+ (Real-life examples of overachieving, £80K+ possible) Hours: 8:30 5:30 Monday to Friday Location: Horsham, West Sussex Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring! We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey. Due to a rapid rate of growth, supported by a number of customer base acquisitions, the Global 4 account management division is looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high-performing division. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of services. They will be a hosted telephone and connectivity expert, with the tools to cross-sell IT support, Mobiles, Utilities and Security services, supporting their customers housing their key business services under one Global 4 roof. What will you be doing? - Grow and develop our existing customer base through daily account calls to book and attend on-site health checks with our customers. - Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal. - Retaining our customers through building fantastic relationships. - Act as a point of contact for account queries with help from our extensive support teams. - Update customer and service information, on the in-house CRM System, to determine and track future opportunities. - Opportunity tracking / pipeline development. - Keeping customers up to date with regards to installations / projects. Required skills & experience - Proven experience in telecommunication/IT solution sales. - Experience in managing and retaining accounts, while increasing profitability through cross-selling additional services. - Excellent communication skills. - Self-motivated and hardworking individual. - Enthusiastic, high-energy, and proactive. - Proven experience of working with and exceeding targets. - Confident with both telephone and face-to-face interaction with clients. - Financially and target driven. Who are Global 4? Here at Global 4, We Love Tech and offer a range of services and products to support businesses across the whole of the UK. Our vision is to solve our customers technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy. As a forward-thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals. Our Trustpilot rating proudly sits at near-on 5 stars in demonstration of our Exceptional Service whilst our internal processes and security are backed by ISO 9001, 14001 and 27001 accreditations! The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all-time high. With a clear vision and strong values, Global 4 is looking to expand its incredible team and require driven, passionate, and personable professionals to join their mission. We continue to Grow Together , investing in our people and our product offering. If you re looking for a change, for a challenge, for reward, and can Work Hard, Play Hard , now is the time to join Global 4! What benefits will you receive? - 50% off our Broadband & Utility packages, completely free after two years. - 33 days holiday allowance including bank holidays. - 5 additional days leave granted based upon length of service. - £250 Bright Ideas Scheme. - Kudos Employee Recognition Scheme Including Days Out. - Buy & Sell holiday allowance scheme. - Death in service benefit. - Pension scheme. - Eye care vouchers. - Friday fridge. - Company lunches. - £1,000 Refer A Friend Scheme. - Paid Charity leave.

IT Managed Services Sales Executive Hours: 08 30, Monday to Friday Holiday: 25 days increasing to 30 days with service Location: UK South, Horsham Office, RH13 5AD. Salary: Negotiable DOE Ready to embrace a new challenge and join one of the top technology solution providers in the UK? At Global 4, we're passionate about all things technology (in fact one of our core values is We Love Tech ) and we're on a mission to transform businesses across the UK. Our vision is to tackle our clients' technology hurdles head-on, offering tailored solutions backed by stellar service. With a base of over 5 thousand non-IT clients, there is a fantastic opportunity for the right individual to join us in Global 4 s fastest growing division and to make it your own. What will you be doing? Working in collaboration with our senior leadership team, you will deliver advice, nurture relationships and generate sales using a consultative approach. As a hybrid role, you will work predominantly with existing clients with the flexibility to take on new logo opportunities as they arise. To support you, we have in-house and vendor-backed presales, vendor accreditations and an overarching ISO/Cyber Essentials attainment. Key tasks: - Dealing with business owners and decision makers predominantly around SME businesses to identify opportunities, align to our services, generate proposals, present and close with internal/vendor support as required. - Managing your own allocated base of pre-existing Managed Services Clients - You will be selling managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. - Achieve and maintain KPI s across revenue generation (upfront and recurring) and client retention - To generate leads within set KPI s for other divisions including telephony, connectivity, mobile & energy - To support senior leadership with proper opportunity/pipeline management, whitespace analysis and reporting where required. Why Choose Global 4? We're not your average business technology company in fact we are far from it. With an impressive 4.9-star Excellent Trustpilot rating and scoring number one provider in all the categories we are featured in plus holding ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. And it s not just our customers that rate us, we have recently been awarded Reseller of the Year plus the Reseller Business Transformation, demonstrating our continued priority in evolving to be, not only a great place to work but a great team to do business with. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey. If you're yearning for a fresh opportunity and meaningful rewards, your time to shine is now join Global 4. What do we need from you? - Must have a minimum of 2 years solution sales experience within the IT sector. - Expertise in Microsoft Cloud, Managed Services including IT Support, AV/EDR/MDR, email gateway, vulnerability scanning, BC/DR, Cyber Essentials and Phishing simulation. - The ability to use your own initiative to remain competitive in the market. - Proven experience of working with and exceeding targets. - Financially and target driven. - Exceptional attention to detail. - Proven capability in self-generation, extracting referrals and most importantly; client management. Supporting Benefits: - Accreditation training: Upskill and show your ability for services Including Microsoft 365 - 50% Off Broadband & Utility Packages: Free after two years! - 33 Days Holiday - Including Bank Holidays: Plus, earn 5 extra days based on your length of service. - £250 Bright Ideas Scheme: Your innovations are valued and rewarded. - Kudos Employee Recognition Scheme: Including exciting days out, vouchers and CEO recognition - Flexible Buy & Sell Holiday Scheme: Tailor your leave to suit your needs. - Pension Scheme & Death in Service Benefit: We've got your future covered. - £1,000 Refer A Friend Scheme: Sharing is caring and rewarding! - Charity Leave & Bonus Scheme: Make a difference and get rewarded for it. - Summer Parties, Socials & Celebrations: Join us for unforgettable summer parties and celebrations to unwind and build lasting memories together

Mobile Business Development Manager - Location: Horsham (8.30am - 17.30pm) - Job Type: Full-time, Permanent - Reporting to: Head of New Business Sales Are you a results-driven sales professional who loves the thrill of closing a new logo but also values the art of building long-term client relationships? Do you thrive in the fast-paced mobile technology sector? If so, we have the perfect opportunity for you. We are looking for a Mobile Business Development Manager Specialist to join our dynamic sales team. This is a role with both hunting and harvesting (80% New Business, 20% Account Management) elements to it , offering you the best of both worlds: the autonomy to hunt for exciting new logos and the platform to nurture and scale an existing client base. Why Join Us? We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey. What You ll Do As a Mobile BDM Specialist, your time will be split evenly between driving fresh growth and maximizing our current partnerships: The Hunt (80% New Business Development) - Own the Pipeline: Proactively prospect, engage, and secure new logo opportunities within your designated territory or sector. - Close the Deal: Manage the full sales cycle from the initial cold outreach and discovery call right through to the final contract close. - Be the Face of the Business: Attend face-to-face meetings, deliver compelling pitches, and professionally represent our brand. - Keep it Clean: Maintain a strong, qualified pipeline (3x target value) with accurate CRM tracking and forecasting. The Harvest (20% Account Management) - Nurture Relationships: Manage and protect a defined portfolio of existing customers, ensuring high levels of satisfaction and retention. - Uncap Growth: Identify, pitch, and convert upsell and cross-sell opportunities within your accounts. - Strategic Reviews: Conduct regular account performance reviews to ensure we are consistently delivering value. What We Are Looking For To hit the ground running, you will need: - Mobile Sales Expertise: Proven experience as a Mobile BDM or in a field-based technology sales role. - A Proven Track Record: Demonstrable success in both winning net-new logos and growing existing accounts year-on-year. - Master Negotiator: Exceptional communication, presentation, and negotiation skills, with the confidence to engage stakeholders at all levels. - A Self-Starter Mindset: Highly organized, disciplined with CRM data, and able to work independently while being a brilliant team player. How Your Success Will Be Measured We believe in clarity. You'll know exactly what winning looks like in this role: - Achieving your annual new logo revenue and monthly/quarterly win targets. - Meeting existing account growth and customer retention thresholds. - Maintaining a healthy, sustainable pipeline. - Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What s in it for You? Competitive base salary with an uncapped commission structure 50% off our Broadband & Utility packages, completely free after two years. 33 days holiday allowance including bank holidays. 5 additional days leave granted based upon length of service. £250 Bright Ideas Scheme. Kudos Employee Recognition Scheme Including Days Out. Buy & Sell holiday allowance scheme. Death in service benefit. Pension scheme. Complimentary fresh fruit, tea, and coffee. Eye care vouchers. Friday fridge. Company lunches. £1,000 Refer A Friend Scheme. Fun incentives. Paid Charity leave