Forward Trust jobs

Digital Communications Officer Location: Fully Remote Salary: £27,000 - £30,000 DOE Vacancy Type: Permanent About the role Are you a creative digital communicator who loves turning ideas into engaging content, using data to understand what works, and bringing communications projects to life? We re looking for a Digital Communications Officer to join our Digital Communications Team and play a key role in how Forward communicates, connects and engages with its audiences. This is a varied, hands-on digital communications all-rounder role. Working alongside a Digital Content Officer and reporting to the Digital Communications Manager, you ll combine creativity, project management, technical expertise and analytical thinking to deliver high-quality digital communications across the organisation. No two days will look exactly the same. You could be planning a digital campaign, creating an engaging video, capturing photography, writing content for social media, updating our website, analysing channel performance, supporting an event or working with colleagues across the organisation to bring a new project to life. You ll balance the delivery of day-to-day digital communications with longer-term projects and campaigns, working closely with internal teams and external partners to ensure our communications are engaging, accessible, inclusive and aligned with Forward s brand and reputation. You ll also use audience insight and digital analytics to understand what s working, identify opportunities for growth and continuously improve the way we communicate. This is a remote role; however, occasional travel will be required for training, site visits, meetings, events and other work-related activities. What you ll be doing You ll have the opportunity to: - Plan, create and deliver engaging multimedia content, including video, photography, graphics and written content. - Develop and manage content calendars and digital communications plans. - Create compelling content for channels including Instagram, TikTok, Facebook, LinkedIn, X and YouTube. - Manage and publish content through Content Management Systems and digital platforms. - Support campaigns, events and wider communications projects from planning through to delivery and evaluation. - Monitor and report on website and social media performance, using data and insight to inform future activity. - Create content that connects with diverse audiences and meets accessibility and best-practice standards. - Support community engagement and help build positive relationships with our audiences. - Provide digital communications advice to colleagues and stakeholders across the organisation. - Work with external partners and suppliers where required. - Help protect and strengthen Forward s brand, reputation and digital presence through high standards of governance and professional practice. - Manage multiple projects and deadlines in a busy and fast-paced communications environment. About you We re looking for a creative and confident digital communications professional with at least 18 months experience in a similar role. You ll have strong writing, content creation and project management skills, experience across social media and digital platforms, and the ability to use data and insight to improve engagement. You ll be organised, proactive and comfortable managing competing priorities, building relationships and working independently in a fast-paced communications environment. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. Please note that we may close this vacancy early if we receive a high volume of suitable applications. Please note that remote roles may require occasional travel for site visits, training and meetings. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Supporting People On Probation Navigator Location: Cambridgeshire Salary: £26,000 per annum Vacancy Type: Permanent Are you passionate about helping people overcome addiction and rebuild their lives? Do you thrive in a fast-paced, supportive environment where every day brings the opportunity to make a real impact? We're looking for a Drug & Alcohol Recovery Worker to join our dedicated team, delivering high-quality, person-centred support to adults with drug and alcohol support needs within an integrated healthcare setting. This is a rewarding opportunity to work alongside healthcare professionals, prison staff, and community partners to empower people on their recovery journey and support successful rehabilitation and reintegration into the community. What You'll Be Doing - Managing a diverse caseload of clients with drug and alcohol support needs. - Completing assessments, care plans, risk assessments, and regular reviews. - Delivering engaging one-to-one and group interventions using evidence-based psychosocial approaches. - Providing practical harm reduction advice and recovery-focused support. - Supporting clients through both harm reduction and abstinence-based treatment pathways. - Working collaboratively with healthcare, probation, housing, employment, and community services to deliver seamless, holistic care. - Helping individuals prepare for release by building links with community services and promoting positive outcomes. - Contributing to service targets, measuring outcomes, and maintaining accurate case records. - Undertaking second signatory duties and oral swab testing where required (training provided). We're Looking For Someone Who - Is passionate about supporting people to achieve lasting recovery. - Builds trust quickly and treats everyone with dignity, empathy, and respect. - Can confidently manage a busy caseload while maintaining high-quality support. - Has excellent communication and relationship-building skills. - Enjoys working as part of a multidisciplinary team. - Is proactive, resilient, and motivated to make a real difference every day. - Can adapt to changing priorities and thrives in a dynamic environment. - What You'll Need - Experience working within drug and alcohol services, healthcare, mental health, criminal justice, or another related support setting. - Experience carrying out assessments, care planning, and risk management. - Confidence delivering one-to-one and group interventions. - A good understanding of harm reduction and recovery-focused practice. - Strong organisational, IT, and record-keeping skills. - A collaborative approach and commitment to delivering outstanding client care. - Flexibility to work occasional evenings or weekends when required. - Willingness to travel to nearby services within the local cluster, with reasonable notice, to support continuity of care. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Support for Families We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Employment Coach Location: London Salary: £27,000 to £30,000 DOE Vacancy Type: Permanent, Full Time Could you help someone take their first step into a new career? We're looking for an Employment Coach to join our team in London, working 35 hours per week. In this rewarding role, you'll support unemployed individuals to build confidence, develop employability skills, and secure sustainable employment. Working alongside our Team Leader and Operational Manager, you'll provide tailored coaching, job search support, interview preparation, and ongoing encouragement to help learners achieve their goals. What you'll be doing: - Managing a caseload of learners from enrolment through to employment outcomes - Delivering engaging 1:1 and group coaching sessions - Supporting CV writing, applications, interview preparation, and job search activities - Recruiting learners through outreach, community engagement, events, and partnership working - Matching learners to suitable vacancies and supporting them through the recruitment process - Building strong relationships with employers to secure interviews, work trials, and job opportunities - Providing in-work support to help learners sustain employment - Maintaining accurate learner records and ensuring compliance with funding requirements - Achieving recruitment, engagement, and job outcome targets What you'll bring: - Excellent communication and coaching skills - Experience supporting people into employment, training, or further progression - The ability to build positive relationships with learners, employers, and partners - Strong organisational and administrative skills - A target-focused approach with a genuine passion for helping others succeed Join us and play a key role in helping people gain the confidence, skills, and opportunities they need to build a brighter future. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - - Flexible working - Training and development opportunities - BHSF Cashback Scheme (optional) - Season Ticket Loan Scheme - Cycle to work scheme - Crisis Loan Scheme - Electric Car Scheme - 3 x Wellbeing Days (pro rata'd for part time employees) - Access to Blue Light Card - 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays - Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter - Death in Service Payment (2x annual salary) - Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.