Executive Network Group jobs

Sales Business Analyst (Dynamics 365) Salary: £40,000 - £50,000 pa Location: Hybrid (3 days on-site) - Walsall (preferred) or West Sussex, County Durham, London, Belfast or Mallow Are you an experienced Business Analyst with a passion for improving business processes, driving user adoption and delivering business transformation? Do you want to play a key role in a global Microsoft Dynamics 365 programme where you'll influence how an international business operates for years to come? We're supporting a leading global manufacturing and distribution business with the appointment of a Sales Business Analyst to join their Commercial Excellence team during an exciting period of global transformation. This is far more than a traditional Business Analyst role. You'll initially support the global rollout of Microsoft Dynamics 365 Finance & Operations before becoming a key member of the implementation of Dynamics 365 Sales (CRM), helping to define and embed a new global sales operating model. Long-term, you'll become the subject matter expert for the CRM platform, working alongside senior commercial leaders to improve sales processes, user adoption and commercial performance across multiple international locations. This role has been created to support a multi-phase global transformation programme. Initially, you'll play a key role in supporting the rollout of Dynamics 365 Finance & Operations, ensuring sales teams are trained, engaged and fully supported throughout each implementation. Following the ERP rollout, you'll move into the implementation of a new global Dynamics 365 Sales (CRM) platform. As the programme evolves, you'll become a key member of the Commercial Excellence team, supporting continuous improvement initiatives, standardising global sales processes and helping maximise the value of the CRM platform across the business. Key Responsibilities: - Support global Dynamics 365 Finance & Operations implementations and go-live activities. - Deliver user training, workshops and hypercare support. - Gather business requirements and document business processes. - Support User Acceptance Testing (UAT), defect management and release activities. - Work closely with Sales, Commercial Excellence, IT, Business Intelligence and external implementation partners. - Help define and implement global sales processes within Dynamics 365 Sales. - Create user documentation, training materials and process guides. - Champion CRM adoption and continuous process improvement. - Support reporting, forecasting and commercial excellence initiatives. About You: You'll be an experienced Business Analyst, CRM Business Analyst, Sales Systems Analyst or Dynamics 365 Functional Consultant who enjoys improving business processes and supporting users through change. You'll ideally bring: - Experience supporting Microsoft Dynamics 365 implementations (Finance & Operations and/or Dynamics 365 Sales). - Strong business analysis skills including requirements gathering, process mapping and documentation. - Experience supporting User Acceptance Testing (UAT), go-live activities and hypercare. - Excellent stakeholder management and communication skills. - Experience delivering training and driving user adoption. - A collaborative approach with the ability to work across technical and non-technical teams. - Experience within manufacturing, engineering or distribution would be advantageous but is not essential If you're looking for an opportunity where you can influence global business processes, support a major Dynamics 365 transformation and develop into a recognised CRM subject matter expert, we'd love to hear from you.

A global friction welding manufacturer is looking for a Control Systems Engineer to join their team based in the Birmingham area The ideal candidate will be a hard-working and adaptable Engineer with a strong design background. Operating at the Birmingham site, you will be responsible for the design and technical support of industrial control panels and more This is a fantastic opportunity with a multi-national welding company who supply to some the biggest names in the world Role: Control Systems Engineer Office Location: Birmingham Salary: 55,000 - 60,000 The key responsibilities of the Control Systems Engineer role will be: - Design, develop, and implement software for industrial control systems within automation, robotics, and machinery environments. - Program PLCs, HMIs, and real-time motion control systems for both hydraulic and electric drive applications. - Integrate systems across multiple devices and communication protocols (e.g. industrial Ethernet networks). - Produce comprehensive technical documentation, including specifications, design details, and test procedures. - Support commissioning activities at customer sites, including occasional international travel and short-notice assignments. - Contribute to the full software lifecycle, including requirements definition, design, testing, and deployment. - Assist with additional tasks as required to support overall project delivery and team objectives. The key requirements of the Control Systems Engineer will be: - Strong experience with industrial PLC and HMI programming platforms (e.g. Siemens, Allen-Bradley or similar). - Experience integrating motion control and drive systems. - Familiarity with industrial communication protocols such as EtherNet/IP, PROFINET, or similar. - Knowledge of IEC 61131-based programming. - Experience with additional programming languages (e.g. C++, C#, JavaScript) is advantageous. - Exposure to real-time or embedded control systems is desirable. - Ability to produce clear, structured technical documentation across the software lifecycle. Please apply online or contact (url removed) for a confidential conversation Executive Network Group, encompassing Technical Network, Network HR, HSE Network & Procurement People, sourcing mid to senior level management for automotive, aerospace, engineering and manufacturing industrial sectors, with a portfolio of services including executive search, advertising, MRO for permanent and interim contract recruitment services

Senior Country Sales Lead - Construction Machinery Parts - UK & Ireland A major brand specialising in Construction Machinery parts are looking for a Senior Country Sales Lead, who specialises in Construction Machinery/Heavy Plant parts sales, to support a team of Area Sales Managers across the UK and Ireland. Role: Senior Country Sales Lead Area: Covering UK & Ireland. Ideally located in the Midlands but open for the right candidate Salary: £60,000 base salary, OTE potential of £85,000 What's on Offer: - 25 days annual leave + bank holidays - Company vehicle - International training opportunities - Laptop + phone The requirements of the Senior Country Sales Lead will be: - As Senior Country Sales Lead, you will be responsible for defining and implementing a market strategy - Carrying out market and competitor analysis - Identify market needs - Providing support and direction for Area Sales Managers - Develop, implement and monitor sales initiatives The ideal candidate for Senior Country Sales Lead will have: - Experience within a Parts Sales role within the Construction Machinery/Heavy Plant industry - Excellent levels of knowledge, market exposure and a strong network - Great relationship builder - Able to travel throughout the UK & Ireland attending meetings Apply online or call for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.

We are working with a leading global manufacturer and distributor of performance fasteners who are looking for an Area Sales Manager to work across the South East of England territory. Role: Area Sales Manager - Industrial Fasteners Salary: up to £50000 + car + bonus + benefits Location: Remote working from home covering South East Our client is a multiple £mil turnover European manufacture & distributor innovative fastener solutions for safety critical manufacturers including aerospace, automotive, energy and medical device sectors.The business will be looking for an ambitious and technically skilled Sales Manager to identify new clients and drive sales growth throughout the South East of England. You will be responsible for developing & nurturing existing client relationships whilst securing new business partners and providing technical support to ensure our solutions meet client needs.Key Responsibilities for the Area Sales Manager - Deliver and exceed sales targets within your territory, focusing on fastener sales into manufacturing businesses - Identify and pursue new business opportunities, building a robust sales pipeline - Develop and maintain strong relationships with key clients, acting as a trusted technical advisor - Conduct technical presentations and product demonstrations to prospective and existing customers - Collaborate with internal teams to ensure seamless project delivery and customer satisfaction - Monitor market trends, competitor activity, and customer feedback to inform sales strategy - Prepare and submit accurate sales forecasts and reports to senior management Key Requirements for the Area Sales Manager - Proven track record of success in technical sales, you are likely to be working in a comparable position of Business Development Manager, Sales Manager or Field Sales representative; ideally from a Manufacturer or Distributor of industrial fasteners, or related components selling into compliant manufacturing sectors. - Strong technical background, likely to be HNC/Degree educated, with the ability to understand and communicate complex product solutions. - Excellent interpersonal, negotiation, and presentation skills - Self-motivated, results-driven, and comfortable working autonomously across a large territory - Full driving licence and willing to travel extensively across the South East territory This is a great opportunity for an Area Sales Manager to join a truly global business in the industrial fastener world. They are at the cutting edge of technological innovation & working across of a number of projects in a number of high end sectors. In return our client is offering an competitive salary and benefits package including car allowance, contributary pension scheme, life assurance, performance related bonus, private health insurance. Apply on-line or call Robert Wigley for a confidential discussion technical-network.co.uk Technical Network Recruitment - Search & Selection for mid to senior level appointments for engineering & manufacturing sectors- automotive, aerospace, defence, advanced materials, capital equipment & automation

Technical Network have been retained by a market leading intelligent industrial control & automation manufacturer who are seeking to compliment their commercial team with an additional Inside Sales Engineer to provides best in class sales support to sales team and customers. Internal Sales Engineer Salary £38-44,000 Location Wolverhampton Role Summary As an Internal Sales Engineer, you will hold technical and commercial responsibility for preparing quotations in response to customer enquiries. Reporting to the Head of Sales, you will work closely with Area Sales Managers, internal teams, suppliers, and customers to deliver accurate, timely, and competitive proposals.This Internal Sales Engineer role will support business growth through the preparation of quotations for products, spares, bespoke solutions for the companies range of industrial automation and robot solutions . Role & Responsibilities - o Prepare quotations for products and spares, including bespoke solutions.o Liaise with customers, suppliers, and internal colleagues to gather required technical and commercial information.o Review customer enquiries and identify the most suitable technical and commercial solution.o Ensure proposals comply with company standards and contractual requirements.o Focus on the timely delivery of proposals for pressure control and metering equipment.o Provide internal sales support throughout the enquiry, quotation, and order process.o Develop an understanding of industrial control and automation products. - Experience required :o HNC / BSc or equivalent in Electrical / Electronic Engineering, Mechatronics, Robotic Automation or similar technical discipline.o Experience gained in a customer facing commercial role ie: technical sales, engineering sales, quotations, proposals, or internal sales.o Knowledge or background working with industrial automation products such as robotics, PLCs, Motor Controllers/ Drives, Electrical Control Panels, HMI, industrial comms protocols etc would be highly desirable. - Full product training will be available on the companies range of products. o Strong business acumen and interpersonal skills.o Confident liaising with customers, suppliers, and internal departments.o Highly IT proficient in MS Office; CRM, MRP/ERP systems .o Ability to manage multiple proposals concurrently Opportunity: This is a great opportunity for an experienced Inside Sales Engineer or Proposals Engineer to join a business with a reputation for quality, reliability and long-term client relationships, offering engineers genuine project ownership and involvement across the full engineering lifecycle. - This is an ideal role for someone seeking an ultimate career in Sales or Account Management.In return the company are offering a competitive salary competitive salary, generous pension scheme, life assurance, 34 days holiday, performance related bonus, private health insurance. - In addition there is some flexibility with working hours available. - Full product technical training will be provided Please apply on-line or call our retained Network for a confidential discussion technical-network.co.uk Technical Network Recruitment - Search & Selection for mid to senior level appointments for engineering & manufacturing sectors- automotive, aerospace, defence, advanced materials, capital equipment & automation

A leading UK manufacturing business is seeking a commercially astute Head of Commercial to take ownership of its end-to-end commercial process and help shape a more disciplined, profitable and integrated function. This is a newly created leadership role, designed to bring structure, clarity and accountability to a commercial operation that has historically relied too heavily on a small number of individuals. The successful candidate will play a key role in improving governance, strengthening cross-functional coordination and driving better commercial outcomes across the business. A major part of the role will be ensuring the business has clear ownership of commercial activity, with stronger coordination between Sales, Purchasing and Project Management. You will help remove unnecessary complexity, improve decision-making and ensure that commercial processes support both profitability and customer experience. Role: Head of Commercial Salary: up to 90,000 per annum + benefits Location: Telford (Hybrid Role) Key responsibilities for Head of Commercial - Own the commercial process from order receipt through to project handover. - Lead pricing strategy, commercial governance and tender activity. - Manage supplier negotiations and strengthen commercial agreements. - Improve margin control and profitability across the business. - Maintain pricing models, product and service price lists, and margin reviews. - Work closely with Sales, Purchasing and Project Management to improve coordination. - Reduce unnecessary stakeholder involvement and improve process clarity. - Develop the capability of the team and redefine responsibilities where neccessary Experience and skills needed for Head of Commercial - Background in manufacturing or an Engineering related industrial sector preferred. - Strong commercial leadership experience. - Proven change management and process improvement capability. - Confident negotiator with a commercial mindset. - Collaborative approach with the ability to influence effectively. - Strong decision-making skills. - Comfortable managing internal and external stakeholders. This is a great opportunity to shape and develop the process as the Head of Commercial. This is almost a blank canvas. In return there is a good salary, a good role and a good level of influence that you can have in driving real change. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing

We are looking for an experienced Operations Manager to lead day-to-day warehouse and transport operations, driving strong performance, high standards and continuous improvement across the department. This is a hands-on leadership role for someone who can balance daily delivery with longer-term development, supporting teams, improving systems and helping to modernise working practices. You will be responsible for the effective running of operational activity across goods-in, despatch, stock control and transport. Working closely with senior management, you will ensure resources are deployed effectively, service levels are maintained and operational targets are achieved in a safe, structured and sustainable way. A key part of the role will be to lead performance through data, KPIs and reporting, while also identifying opportunities to improve efficiency, reduce waste and strengthen overall ways of working. You will also play an important role in supporting system adoption, including the rollout of Microsoft Dynamics 365 and related digital processes. Role: Operations Manager Salary: up to £50,000 per annum + benefits Location: West Yorkshire Key responsibilities for Operations Manager - Lead and co-ordinate daily operational activity across warehouse and transport functions. - Plan labour and resource allocation to meet business demand. - Maintain high levels of productivity, efficiency and service performance. - Drive KPI achievement and monitor performance using data and reporting tools. - Identify root causes of issues and implement practical corrective actions. - Support continuous improvement initiatives across operational processes. - Lead the adoption of new systems, workflows and digital tools. - Ensure compliance with health and safety legislation, company policies and ISO standards. - Maintain safe working practices, equipment standards and site housekeeping. - Lead, coach and develop operational teams. - Set clear objectives, carry out performance reviews and support staff development. - Manage attendance, conduct and employee relations matters in line with policy. - Support cost control, budget awareness and waste reduction. What we are looking for in the Operations Manager - Experience in warehouse or logistics operations. - Strong leadership and people management skills. - Good understanding of health and safety requirements. - Experience working with ERP systems, ideally Microsoft Dynamics 365. - Strong analytical and problem-solving ability. - A proactive approach to change and continuous improvement. - Excellent communication, organisation and time management skills. - A collaborative, accountable and performance-focused leadership style. - IOSH qualification preferred. - Management or leadership qualification such as CMI desirable.Lean or Six Sigma experience would be an advantage We are looking for an Operations Manager who is proactive, resilient and comfortable leading operational change. You will be data-driven, hands-on and committed to building a positive, high-performing team culture. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing

Leading Manufacturer in Wellingborough are looking for a Product Marketing Manager to deliver product-led marketing and campaign support across the UK, US and EU. This is a fantastic opportunity to shape messaging, create compelling content, and support sales teams, distributors and partners with the tools they need to build brand awareness and convert opportunities. You will play a key role in developing product positioning, messaging and sales collateral across multiple territories and customer segments. Working closely with sales, digital and wider commercial teams, you will help plan and deliver campaigns for key product areas and new launches, ensuring all activity is commercially relevant and aligned to business priorities. You will also support trade shows, exhibitions, partner activity and distributor development, while creating high-quality content that demonstrates product value across sectors such as warehouse storage, logistics, ecommerce fulfilment and packaging. Role: Product Marketing Manager Salary: 50,000 per annum + benefits Location: Northamptonshire Key Responsibilities for Product Marketing Manager - Develop product positioning, messaging and sales collateral for multiple markets and customer segments. - Plan and deliver campaign support for key products and new product launches. - Create and manage brochures, datasheets, presentations, product guides, case studies, sector content and distributor toolkits. - Work closely with sales teams to identify campaign themes, customer objections, market opportunities and content gaps. - Support trade shows, exhibitions, open days and industry events, including pre-event and post-event activity. - Build relationships with trade bodies, industry associations and relevant partners. - Support distributor development through campaign packs, product information, training materials and co-branded assets. - Coordinate customer case studies, testimonials and application-led content. - Work with digital colleagues to ensure campaigns have effective landing pages, email content, videos, imagery, tracking and reporting. - Ensure all product and campaign messaging is consistent, accurate and commercially effective. Key Requirements for the Product Marketing Manager You will bring experience in product marketing, campaign planning or B2B marketing, ideally within manufacturing, logistics, packaging, warehouse storage or a technical product environment. You will also have: - Strong ability to translate product features into customer benefits. - Excellent written communication skills. - Confidence working with sales teams, customers, distributors, agencies and internal stakeholders. - Experience supporting trade shows, launches, events or partner campaigns. - Strong project management and coordination skills. - Good knowledge of Microsoft Office and the ability to brief creative or technical suppliers. - An interest in sustainability, ecommerce fulfilment, logistics, warehouse efficiency or packaging would be advantageous. There is a clear pathway to success for the Product Marketing Manager and clear objectives. There will be a requirement to build:- - Stronger and more consistent product messaging across all territorie - Sales teams supported with effective campaign content and customer-facing materials - More proactive support for trade shows, distributors, partners and key product lines. - Increased use of case studies and sector-specific content to support conversion. - Better alignment between product priorities, marketing activity and sales follow-up. - Stronger brand awareness and market engagement in priority markets. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing

We are currently working with a leading manufacturing business who are looking for a Digital Marketing Manager to take ownership of digital activity across the UK, US and EU. This is an exciting opportunity for a commercially minded marketer to drive lead generation, improve online performance and help shape the customer journey from first touchpoint through to sales conversion. Role: Digital Marketing Manager Salary: £50,000 per annum + benefits Location: Northamptonshire Working across multiple territories, the Digital Marketing Manager will deliver and refine campaigns across PPC, SEO, paid social, remarketing, email and CRM. You will also play a key role in improving website content, landing pages and enquiry journeys, while ensuring all activity is measured and aligned with sales priorities. This role will suit someone with experience in a B2B, technical or product-led environment, who is confident working with data and using insights to improve campaign performance. Strong experience with digital reporting tools, CRM systems and marketing automation platforms will be essential. Main responsibilities for Digital Marketing Manager - Oversee digital marketing activity across UK, US and EU markets. - Build and optimise campaigns across PPC, SEO, paid social, remarketing and email. - Improve website content, performance and conversion pathways. - Monitor campaign results, lead quality and ROI using reporting tools and CRM systems. - Support sales activity through targeted digital campaigns and nurture programmes. - Liaise with external agencies and suppliers to deliver effective and joined-up marketing. - Produce regular reports with clear recommendations for improvement. - Strengthen online messaging, metadata and content across all territories. Skills and experience for the Digital Marketing Manager - 3-5 years' experience in digital marketing. - Strong knowledge of SEO, PPC, GA4, Google Ads, LinkedIn and website CMS platforms. - Experience with Salesforce, Pardot or similar CRM and automation systems. - Confident using data to assess performance and guide decision-making. - Strong copywriting and content development skills. - Well organised, adaptable and able to manage multiple projects. - Comfortable collaborating with sales teams, suppliers and internal stakeholders. The right Digital Marketing Manager will be proactive digital marketer with a strong commercial mindset. Someone who can balance strategy, execution and reporting. A team player who is confident working across different markets and customer groups. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing

Role: Sales Manager - Used Equipment Location: Newark, Nottinghamshire Salary: £50,000 - £60,000 per annum + Uncapped Commission Hours: Monday to Friday, 9:00am - 5:00pm About the Role: We are seeking an experienced and commercially driven Sales Manager - Used Equipment to take ownership of the complete used equipment lifecycle. Based in Newark, Nottinghamshire , this is a national role responsible for sourcing, valuing, refurbishing, marketing and selling used construction equipment while delivering an exceptional customer experience throughout every stage of the process.Working closely with internal sales teams, workshops and customers, you will play a key role in maximising profitability, managing inventory and developing long-term customer relationships. This is an excellent opportunity for an ambitious sales professional looking to make a significant impact within a growing business while benefiting from a competitive salary, uncapped commission and a healthy Monday to Friday working pattern. Key Responsibilities: Trade-In Procurement & Equipment Valuation: - Evaluate the condition and specification of used equipment offered in part exchange. - Work closely with the new equipment sales team to provide accurate trade-in valuations whilst maintaining a minimum future sales margin of 5%. - Attend equipment auctions, both in person and online, to monitor market trends and establish current market values. - Maintain and update used equipment valuation records. - Prepare all purchase documentation relating to traded-in equipment. Used Equipment Sales & Marketing: - Coordinate the preparation, presentation, photography and video of used equipment ready for sale. - Create engaging online listings across industry platforms and social media channels. - Promote used equipment to both domestic and international buyers. - Negotiate sales to achieve target margins or obtain the necessary management approval where required. - Complete all sales documentation and oversee the sales process through to completion. - Organise and liaise with used equipment auction events. Equipment Refurbishment & Preparation: - Arrange inspections of equipment entering stock and identify refurbishment requirements. - Review workshop recommendations and associated costs to maximise resale value and profitability. - Develop, coordinate and monitor refurbishment plans for each machine. - Respond effectively to changes in refurbishment requirements during the process. - Liaise with third-party suppliers and specialist repair providers. - Update stock values following refurbishment. Customer Relationship Management: - Visit customers across the UK to understand their current and future equipment requirements. - Build strong, long-term relationships with customers and industry partners. - Identify opportunities for both new and used equipment sales. - Maintain accurate CRM records for customer visits, leads and opportunities. - Develop a thorough understanding of customers' businesses, operational requirements and future project pipelines. - Discuss finance and payment options where appropriate. - Resolve customer concerns by working collaboratively with internal teams. - Represent the business at trade shows, exhibitions and customer factory visits. Inventory Management: - Manage used equipment inventory to ensure less than 20% of stock is over 12 months old. - Conduct regular yard stock counts. - Control the receipt, storage and issue of machine accessories. - Maintain accurate equipment tracking records. - Produce stock ageing reports and implement sales and marketing plans for ageing inventory. Skills & Experience: - Previous experience in account management and/or technical sales. - Excellent communication skills with a professional and confident telephone manner. - Outstanding customer service skills across telephone, email and face-to-face interactions. - Strong commercial awareness with the ability to identify and develop new business opportunities. - Ability to build rapport quickly and establish long-lasting customer relationships. - Self-motivated with the confidence to make decisions and work independently. - Adaptable and able to thrive in a fast-paced, changing environment. - Professional, credible and customer-focused. - Passionate about delivering exceptional customer outcomes. Desirable: - Experience within the construction equipment, plant machinery or heavy equipment sector. - Strong organisational and planning skills. Personal Attributes: - A collaborative and supportive approach to teamwork. - Accountability and ownership of their responsibilities. - A proactive, solutions-focused attitude with a willingness to go the extra mile. - A genuine desire to learn, develop and continually improve. - High standards, attention to detail and pride in delivering quality work. - A commitment to exceeding customer expectations and achieving outstanding results. If this role is of interest please apply or contact me directly oat .

Order Processing Customer Agent - Manufacturing / Technical Salary: £35,000 + Additional Benefits Location: West Midlands Sector: Technical Capital Equipment Contract: Full Time - On Site About the Opportunity Are you a technically minded professional who is experienced in End to End order processing and customer support. We are assisting a global leader in industrial automation, seeking a Customer Support Agent to join the CRM Centre. This unique role bridges the gap between technical sales support and operational excellence, ensuring our customers receive seamless service from the initial inquiry through to final invoicing and equipment delivery. The Role You will act as the first point of contact for our customers, managing the complete lifecycle of technical order process. Your will be providing proactive technical sales order support to grow accounts and taking full ownership of the order processing cycle. Key Responsibilities: - Customer Interaction: Building confirmed orders from the sales team, liaise with customers regards to order timelines and items. - Technical Sales Support: Develop and present sales proposals/quotations, follow up on the CS business pipeline, and identify areas to maximise customer spending. - Order Management: Take full ownership of the order processing cycle from initial customer order and purchase requests to booking goods, customs clearance, and final invoicing. Manage and schedule delivery partners and keep track of the order from manufacture to the customers door. - Logistics Coordination: Partner with logistics providers to track deliveries and manage import/export documentation. - Operational Efficiency: Document all interactions in Salesforce CRM and use SAP to maintain accurate inventory and shipment records. - Cross-Functional Collaboration: Align with the sales and finance department on overdues and tax topics while collaborating with internal teams to advocate for the customer. Who You Are You are a highly organised customer support / order processing specialist who is very organised and can handle technical complexities and administrative precision with equal ease. Requirements: - Experience: At least 2 years of experience in a technical customer-facing role - Technical Skills: Proficient in SAP and Salesforce CRM highly advantageous - Software: Advanced skills in Microsoft Office (Excel, Word, PowerPoint) for creating reports and presentations. - Communication: Exceptional oral and written communication skills with a "customer-first" philosophy. - Attributes: Self-initiated with a sense of urgency, high attention to detail, and the ability to work under pressure. If you feel you have the required experience, we look forward to reviewing your CV / Application.