Deerfoot Recruitment Solutions Limited jobs

Business Systems Support Analyst Newbury, Berkshire 35,000 - 45,000 + profor share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities - Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. - Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. - Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. - Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. - Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements - Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. - Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. - Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. - Experience in business systems, application support or similar systems-focused roles is desirable. - Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. - A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Head of IT Operations Hounslow, London (Heathrow) - Fully On-Site 85,000 - 95,000 (c. 90,000) + Benefits Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation. We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team. Reporting into senior leadership, you'll take ownership of: - Infrastructure, network & hardware lifecycle across all sites - Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing) - System uptime, resilience & business continuity / disaster recovery - Cloud infrastructure strategy and future technology roadmap - End-user IT support and service standards - Vendor management and IT operational budget - Building and leading a dependable, well-organised IT operations team What We're Looking For - Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment - Strong knowledge of networks, cloud infrastructure and cyber-security - A proven track record running dependable, well-governed IT operations - Experience in multi-site, warehouse or operational environments is an advantage - Exposure to ISO frameworks / formal security certifications is an advantage You will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business - full-time office presence is essential. This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team - not simply managing a support desk. Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Operational Risk Manager (Part-Time) London / Hybrid Part-Time 2-3 Days Per Week (or Equivalent) 60k - 100k per annum (pro rata) + bonus and benefits Are you an experienced Operational Risk Manager looking for a flexible, part-time opportunity where you can make a real impact? This is an excellent opportunity to join a highly regulated financial services environment, working closely with senior leadership to strengthen and evolve an established Operational Risk Framework. You'll play a key role in helping the business identify, assess and manage operational risk, while supporting strong governance, regulatory compliance and a positive risk culture across the organisation. If you enjoy collaborating with stakeholders, providing constructive challenge and influencing business decisions through insightful risk management, we'd love to hear from you. What you'll be doing - Support the ongoing development, maintenance and continuous improvement of the Operational Risk Framework, ensuring it remains aligned with regulatory requirements and business needs. - Coordinate and facilitate operational risk assessments across the business, reviewing and challenging departmental assessments to ensure consistency, effective control evaluation and appropriate risk scoring. - Maintain the Operational Risk Register, monitor incidents, near misses and emerging risks, identify trends and root causes, and track risk mitigation actions through to completion. - Assist with the development and monitoring of Key Risk Indicators (KRIs), risk appetite metrics and the annual Business-Wide Risk Assessment (BWRA). - Produce high-quality risk reporting, dashboards and management information for senior leadership, including the Executive Risk and Compliance Committee (ERCC), while escalating significant risks and control weaknesses where appropriate. - Support the firm's Operational Resilience programme, including scenario testing, business change initiatives, outsourcing risk reviews and strategic projects. - Contribute to regulatory activities, including ICARA, audit responses and the review of operational risk policies and procedures. - Promote a strong risk culture by delivering guidance, encouraging first-line ownership of risks and supporting effective risk management across the business. What you'll bring Essential - Experience in an Operational Risk role within an FCA-regulated financial services organisation. - Strong knowledge of operational risk frameworks, governance and risk management best practice. - Experience facilitating, reviewing and constructively challenging operational risk assessments. - Excellent analytical, organisational and report-writing skills. - Strong stakeholder management skills with the confidence to influence and provide constructive challenge at all levels. - A collaborative, organised and pragmatic approach with excellent attention to detail and a commitment to continuous improvement. Desirable - Knowledge of MIFIDPRU , ICARA and Operational Resilience requirements. - Experience preparing reports for Executive Committees and Boards. - Professional Risk Management qualification (IRM or equivalent). If you've held any of these roles or used these technologies/skills, this role could be a great fit: Operational Risk Manager, Operational Risk Analyst, Risk Manager, Enterprise Risk Manager, Risk & Compliance Manager, Operational Resilience Manager, Risk Business Partner, Governance, Risk & Compliance (GRC), Enterprise Risk, FCA Regulation, Financial Services Risk, Operational Risk Frameworks, Risk Assessments, BWRA, Risk Register, Key Risk Indicators (KRIs), Risk Governance, ICARA, MIFIDPRU, Operational Resilience, Board Reporting, Executive Committee Reporting, Risk Management, IRM. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Compliance Manager Mayfair, London / Hybrid 70,000 to 100,000 + Bonus & Benefits Are you an experienced compliance professional looking for your next challenge within a respected FCA-regulated financial services business? This is an excellent opportunity to join a growing, independent wealth management firm where you'll play a key role in shaping and strengthening the compliance framework while working closely with senior leadership, advisers and business stakeholders. You'll enjoy a varied, hands-on role with real influence, helping to drive best practice, regulatory excellence and positive customer outcomes. If you're passionate about delivering pragmatic compliance advice and want to develop your career in a collaborative, forward-thinking environment, we'd love to hear from you. What You'll Be Doing - Deliver and enhance the firm's risk-based Compliance Monitoring Programme, carrying out suitability and client file reviews while identifying trends and opportunities for improvement. - Produce management information, compliance reports and regulatory insights for senior leadership, supporting informed decision-making. - Maintain and develop compliance policies, procedures and regulatory documentation, ensuring ongoing FCA compliance. - Provide practical compliance guidance to advisers and the wider business on FCA regulation, Consumer Duty, SMCR and regulatory change. - Support the firm's financial crime framework, including AML, sanctions and fraud controls, while assisting with Consumer Duty monitoring and regulatory reporting. - Work closely with senior stakeholders to strengthen governance, improve regulatory processes, support Training & Competence activities and promote a positive culture of compliance. What You'll Bring - Experience working within an FCA-regulated wealth management, financial planning or investment management environment. - Strong knowledge of FCA regulation, Consumer Duty, SMCR, AML and financial crime requirements. - Experience conducting suitability reviews, client file reviews and operating Compliance Monitoring Programmes. - Strong report writing, compliance MI production and policy development experience. - Excellent communication and stakeholder management skills with the ability to provide pragmatic, commercially focused compliance advice. - A proactive, collaborative approach and a genuine passion for delivering positive customer outcomes. Desirable: - Experience within an asset management business or supporting investment management activities. - Experience using Intelligent Office (IO). - ICA or another relevant compliance qualification. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Senior Compliance Manager, Compliance Manager, Compliance & Risk Manager, Senior Compliance Officer, Regulatory Compliance Manager, Compliance Monitoring Manager, Wealth Management Compliance, Financial Planning Compliance, Investment Management Compliance, Asset Management Compliance, FCA Compliance, Consumer Duty, SMCR, AML, Financial Crime, Compliance Monitoring Programme, Suitability Reviews, Client File Reviews, Intelligent Office (IO), ICA Qualification. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Data Manager 90k - 120k per annum + Bonus and Benefits London, Manchester or Glasgow / Hybrid Are you ready to help organisations transform how they use data and AI? Do you thrive on designing cloud-native platforms, solving complex technical challenges and turning emerging AI technologies into real business value? This is your chance to join a market-leading technology consultancy at the forefront of Data & AI transformation. You'll work with major organisations to design and deliver next-generation data platforms that enable AI, advanced analytics and intelligent automation, while developing your own expertise in one of the fastest-growing areas of technology consulting. If you're passionate about cloud architecture, modern data platforms and AI innovation, this is an opportunity you won't want to miss. What you'll be doing You'll play a key role in helping clients design, build and optimise enterprise-scale data platforms that underpin AI-driven transformation. Your responsibilities will include: - Designing and delivering secure, scalable and cost-effective cloud-native data platforms across AWS, Azure and GCP to support analytics, AI and operational workloads. - Leading cloud transformation initiatives, migrating legacy environments to modern data platforms including Snowflake, Databricks, BigQuery, Synapse, Redshift and other cloud-native technologies. - Building Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) for AI and advanced analytics solutions, ensuring they align with business objectives and deliver measurable value. - Automating infrastructure, deployments and data pipelines using Infrastructure-as-Code, DevOps, CI/CD and cloud automation tools including Terraform, ARM Templates and CloudFormation. - Advising clients on enterprise data strategy, architecture roadmaps and platform design, engaging senior stakeholders and translating complex technical concepts into clear business outcomes. - Applying modern architecture principles including Data Mesh, Data Fabric and cloud-native AI architectures while championing best practice, governance and user-centric design. - Contributing to business development through proposals, bids and client presentations, while supporting thought leadership, innovation initiatives and continuous improvement across the wider practice. What we're looking for You'll combine strong technical expertise with consulting experience and the ability to influence stakeholders at every level. We're looking for: - Significant experience designing enterprise data platforms, cloud architectures and AI-enabled solutions within a consulting or client-facing environment. - Around 10+ years' experience working with modern data technologies and architecture, including at least 6 years designing cloud-based data platforms using AWS, Azure or GCP. - Hands-on expertise with technologies such as Snowflake, Databricks, Synapse, BigQuery, Redshift or similar enterprise data platforms. - Strong knowledge of Infrastructure-as-Code, DevOps, CI/CD, networking, security and identity management for modern cloud environments. - Experience designing ETL/ELT solutions, cloud migrations and modern architecture patterns including Data Mesh and Data Fabric. - Excellent stakeholder management, consulting and communication skills, with experience shaping strategy, leading architecture discussions and delivering client value. - Eligibility for UK Security Clearance (SC). Desirable: - Cloud certifications (minimum intermediate level), AI data architecture expertise, Agile delivery experience, cloud cost optimisation knowledge and experience working within the UK Public Sector, Financial Services, Retail, Telecommunications or Transport sectors. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Data Platform Architect, Cloud Data Architect, Enterprise Data Architect, Principal Data Architect, Data Engineering Consultant, Cloud Architect, AI Platform Architect, Data & AI Consultant, Data Solutions Architect, Azure Data Architect, AWS Data Architect, GCP Data Architect, Data Engineering Lead, Solution Architect, Snowflake, Databricks, Synapse, BigQuery, Redshift, AWS, Azure, Google Cloud Platform (GCP), Terraform, CloudFormation, ARM Templates, DevOps, CI/CD, ETL, ELT, Data Mesh, Data Fabric, AI Architecture, Infrastructure-as-Code. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Data Consultant 60k - 90k per annum + Bonus and Benefits London, Manchester or Glasgow / Hybrid Are you passionate about helping organisations unlock the power of trusted data and AI? Do you enjoy solving complex business challenges, influencing senior stakeholders and shaping data strategies that deliver real impact? This is your opportunity to join a leading global technology consulting organisation at the forefront of Data, Analytics and AI. Working with high-profile clients across a range of industries, you'll help design the data foundations that power AI, advanced analytics and intelligent business transformation. Whether you're an experienced Consultant ready for your next challenge or a Senior Consultant looking to lead strategic engagements, this is a fantastic opportunity to work on cutting-edge projects while developing your expertise in one of the fastest-growing areas of technology consulting. What you'll be doing As a trusted advisor, you'll help clients build robust data management capabilities that enable innovation, responsible AI and better business decisions. You'll: - Advise clients on data management, governance and AI strategies, helping shape vision, roadmaps and business cases that maximise the value of data. - Design and implement data management operating models, including governance frameworks, stewardship, policies, standards and processes. - Lead or contribute to data governance, data quality, metadata management, master data management (MDM), data lineage and catalogue initiatives. - Translate complex technical concepts into clear business outcomes, influencing senior stakeholders and driving organisational change. - Work closely with architects, engineers, developers and data scientists to embed governance, quality and compliance into modern data platforms and AI solutions. - Support the delivery of trusted, ethical and compliant AI through strong data foundations and governance practices. - At Senior Consultant level, lead workstreams, mentor colleagues, contribute to thought leadership and support business development activities including proposals, bids and client presentations. What we're looking for You'll bring a blend of consulting expertise, technical knowledge and stakeholder management skills, including: - Proven experience designing and delivering data management, data governance or Master Data Management (MDM) solutions within consulting or industry. - Experience delivering initiatives such as data catalogues, metadata management, data lineage, data quality, master data consolidation or governance frameworks. - Hands-on experience with at least one leading data governance or data management platform, such as Informatica, Collibra, Alation, Ataccama or Microsoft Purview. - Experience defining and embedding data stewardship models, governance processes and operating frameworks. - Strong communication, consulting and stakeholder management skills, with the ability to influence both technical and non-technical audiences. - A collaborative mindset with excellent problem-solving abilities and a genuine interest in AI, emerging technologies and data-driven transformation. Desirable: - Experience with AI governance, Responsible AI, AI data preparation, model lifecycle management, bias detection, explainability or the DAMA DMBOK framework. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Data Management Consultant, Data Governance Consultant, Senior Data Consultant, Data Strategy Consultant, Master Data Management (MDM) Consultant, Data Governance Lead, Data Architect, Enterprise Data Architect, Data Engineer, Information Management Consultant, Metadata Specialist, Data Quality Consultant, Data Stewardship Lead, Microsoft Purview, Collibra, Informatica, Alation, Ataccama, DAMA DMBOK, AI Governance, Responsible AI, Data Lineage, Metadata Management, Data Catalogue, Data Quality, Master Data Management. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior ServiceNow Engineer - GRC/IRM (TPRM, OpsRes & BCM) London (Hybrid - 3 days onsite per week) Banking - Up to 120,000 + Bonus + Benefits This is a brand-new, strategically created Vice President position - not a backfill - giving you the chance to shape a global GRC product suite from the ground up. Do you want to own the product roadmap for TPRM, OpsRes and BCM at a major financial services organisation, with the mandate to take these capabilities from a single-region platform to a genuinely global offering across EMEA, APAC and the US? If you're a ServiceNow professional who can move fluently between the boardroom and the sprint room, this could be the role you've been waiting for. You'll join as the product-level owner for TPRM, OpsRes and BCM, engaging senior stakeholders up to MD and Board level, and translating what the business needs into clear technical stories for the development team to build. This is a highly mature ServiceNow environment, built on the Common Services Data Model (CSDM) and moving toward fully out-of-the-box, AI-enabled versions of these products within the next 3-6 months. This is a rare opportunity to combine strong technical credibility with real influence over strategy, adoption and where the platform goes next. What you'll be doing: - Owning the product roadmap for TPRM, OpsRes and BCM, translating business requirements into clear, technical user stories for the development team to deliver - Acting as the go-to voice for the GRC suite, engaging senior stakeholders - up to MD and Board level - to understand where the business is heading and guide it toward the ServiceNow way of working - Building the case for, and supporting delivery of, a global rollout as EMEA, APAC and the US converge onto a single platform - Providing technical governance and change approval, and overseeing testing and preparation for platform upgrades and releases - Producing and maintaining documentation, training materials and process guides, while mentoring junior and off-shore team members - Building strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement What you'll bring: - Strong technical grounding in ServiceNow, ideally with hands-on GRC/IRM experience (TPRM, OpsRes and/or BCM), but equally comfortable operating at product/strategy level rather than day-to-day scripting - A track record of engaging senior/executive stakeholders and translating business requirements into technical user stories for development teams - Strong understanding of risk management, GRC and ServiceNow best practice, with sharp problem-solving skills - Proven experience in a regulated environment (financial services, insurance or critical infrastructure), with the credibility to manage audit and IT security requirements - Excellent communication and leadership skills, with a structured, detail-focused approach - Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to 120,000 plus bonus and benefits, based in London with hybrid working (3 days in the office per week). If this sounds like the platform-defining role you've been looking for, apply now or get in touch for a confidential conversation about the opportunity. If you've held any of these roles or used these technologies/skills, this role could be a great fit: ServiceNow Engineer, ServiceNow Developer, ServiceNow Consultant, ServiceNow Technical Lead, ServiceNow Product Manager, GRC Engineer, GRC Analyst, GRC Product Owner, IRM Engineer, IRM Consultant, Integrated Risk Management Engineer, Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior AI Governance Manager London, Manchester or Glasgow (Hybrid) 100k - 120k per annum + bonus and benefits Artificial Intelligence is transforming every industry, but trust, governance and responsible adoption have never been more important. This is your opportunity to take on a high-impact leadership role where you'll help some of the UK's leading organisations build, govern and scale AI responsibly. You'll work at the forefront of AI Governance, advising senior leaders on how to implement safe, transparent and ethical AI while influencing the future direction of a growing specialist practice. If you're passionate about responsible AI, governance, strategy and helping organisations navigate an evolving regulatory landscape, this is a career-defining opportunity. What you'll be doing As a Senior Manager, you'll combine strategic consulting, client leadership and practice development to deliver meaningful change. You'll: - Lead the design and delivery of AI governance strategies, translating regulatory, ethical and industry best practice into practical governance frameworks, policies, controls and operating models. - Design and implement governance processes across the entire AI lifecycle, including development, deployment, monitoring and ongoing assurance, while embedding governance through culture, communication and training. - Provide AI assurance expertise across AI, Generative AI and Agentic AI solutions, helping clients meet regulatory, ethical and industry standards. - Build trusted relationships with senior stakeholders, influencing executive decision-making and ensuring governance is embedded across organisations. - Provide thought leadership on emerging AI regulation, governance frameworks and industry trends, helping clients prepare for future developments. - Contribute to business growth by leading proposals, supporting bids, developing client relationships and identifying new opportunities. - Help shape and grow the AI Governance & Trust practice by developing new propositions, methodologies, tools and thought leadership. - Mentor and develop colleagues, strengthening team capability and supporting the growth of a high-performing consulting practice. What we're looking for To succeed in this role, you'll bring a blend of consulting expertise, technical understanding and commercial leadership, including: - Strong experience delivering AI governance, responsible AI or AI assurance programmes within a consulting environment. - Deep understanding of AI governance, AI ethics, emerging regulation and industry standards, with the ability to translate these into practical frameworks and controls. - Good understanding of how AI and data solutions are designed, developed, deployed and monitored across the full lifecycle. - Excellent strategic thinking with the ability to solve complex governance challenges across people, process, technology and data. - Outstanding communication and stakeholder management skills, with experience influencing senior executives and business leaders. - A proven track record of leading client engagements, developing governance operating models and embedding organisational change through training and capability development. - Experience identifying opportunities, winning new business, leading proposals and growing client accounts. - Previous experience building, developing and mentoring high-performing consulting teams. - Desirable: Experience with Generative AI, Agentic AI, emerging AI governance frameworks and developing thought leadership within the AI governance space. If you've held any of these roles or used these technologies/skills, this role could be a great fit: AI Governance Consultant, Responsible AI Consultant, AI Risk Manager, AI Assurance Manager, AI Ethics Consultant, AI Strategy Consultant, AI Compliance Manager, Data & AI Governance Lead, AI Policy Consultant, Technology Risk Consultant, Digital Trust Consultant, AI Transformation Consultant, Data Governance Manager, AI Operating Model, AI Controls, Responsible AI, AI Assurance, AI Ethics, AI Regulation, AI Risk, AI Governance Frameworks, Generative AI (GenAI), Agentic AI, Data Governance, Technology Consulting, Management Consulting, AI Strategy. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior AI Governance Consultant London, Manchester or Glasgow (Hybrid) 70k - 100k per annum + bonus and benefits Artificial Intelligence is transforming the way organisations operate, but ensuring it's deployed safely, ethically and responsibly has never been more important. This is your opportunity to join a specialist AI Governance & Trust team, working with leading organisations to design the governance, policies and frameworks that enable trusted AI at scale. You'll work on high-profile transformation programmes, influence how businesses adopt AI, and help organisations navigate an evolving regulatory landscape. If you have recent, hands-on experience in AI Governance and want to work at the forefront of one of the fastest-growing areas in technology consulting, this is an opportunity you won't want to miss. What you'll be doing: As a Senior Consultant, you'll work closely with clients to develop practical, scalable AI governance solutions, including: - Designing and implementing AI governance frameworks, policies and operating models that support responsible AI adoption across the organisation. - Developing governance processes spanning the full AI lifecycle, from concept and development through deployment, monitoring and continuous improvement. - Providing AI assurance expertise by assessing AI systems against regulatory requirements, government guidance and ethical standards, including GDPR, the EU AI Act and other leading AI governance frameworks. - Collaborating with technical and business stakeholders to embed effective AI governance aligned to organisational strategy, culture and objectives. - Developing and enhancing AI governance tools, methodologies and assets to help clients respond to an evolving regulatory landscape. - Delivering workshops, training and knowledge-sharing sessions that build client capability and embed responsible AI practices. - Supporting business development through proposals, bids, client presentations and proposition development, while contributing to thought leadership, internal initiatives and the continued growth of the AI Governance & Trust practice. What we're looking for: You'll combine consulting experience with a passion for responsible AI and strong stakeholder engagement skills. We're looking for: - Recent hands-on experience delivering AI governance, Responsible AI or AI assurance projects, including governance frameworks, policies, operating models and governance processes. - Strong understanding of AI governance, AI ethics and the regulatory landscape, including frameworks such as the EU AI Act, GDPR, ISO/IEC 42001, ISO/IEC 23894, OECD AI Principles and the NIST AI Risk Management Framework. - Knowledge of AI and data technologies, including AI lifecycle governance, model risk assessment, bias evaluation, data governance and post-deployment monitoring. - The ability to translate complex governance challenges into practical solutions across people, process, technology and data. - Excellent communication and facilitation skills, with experience presenting to both technical and non-technical stakeholders and leading workshops. - Experience delivering training, developing client capability and producing high-quality consulting deliverables. - A proactive, curious mindset with a genuine interest in emerging AI technologies, evolving regulations and industry best practice. - Desirable: Experience contributing to business development activities, proposals, thought leadership, internal practice development or proposition creation. If you've held any of these roles or used these technologies/skills, this role could be a great fit: AI Governance Consultant, Responsible AI Consultant, AI Risk Consultant, AI Assurance Consultant, AI Ethics Consultant, Technology Risk Consultant, Data Governance Consultant, AI Strategy Consultant, AI Compliance Consultant, Digital Trust Consultant, Management Consultant, AI Governance Frameworks, Responsible AI, AI Assurance, AI Ethics, AI Regulation, AI Risk Management, EU AI Act, GDPR, ISO/IEC 42001, ISO/IEC 23894, NIST AI RMF, OECD AI Principles, Generative AI, AI Lifecycle Governance, Model Risk Management, Data Governance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Head of Infrastructure Portfolio (Director Level) Banking & Financial Services London (Hybrid) Up to 160,000 + Bonus + Benefits Are you a senior portfolio leader ready to take ownership of a major technology infrastructure change agenda within a global financial institution? This is a rare opportunity to lead the Infrastructure Portfolio for a leading global banking group, directing a multi-million-pound book of investment and change projects, managing a team of consultants and contractors, and reporting directly into senior technology and Head Office stakeholders. You'll have real authority to shape delivery, influence executive decision-making, and drive the "do-ability" of a complex, high-profile portfolio. If you thrive on governance, stakeholder engagement, and getting large-scale change over the line - this is your next move. What you'll be doing - Plan, direct and govern the Infrastructure investment portfolio end-to-end, owning the delivery roadmap, critical path and prioritisation decisions across projects and programmes. - Manage delegated authority from senior Head Office stakeholders (via the CIO), driving delivery on behalf of the Accountable Executive and reporting into EMEA ExCo, Delivery Forum and portfolio committees. - Own portfolio governance: baseline control (budget, scope, benefits, timeline), change approval, risk/issue management, business case sign-off and project closure. - Lead, recruit and develop a team of circa 13 consultants/contractors, plus matrix-manage wider project delivery staff. - Manage investment budgets, cost forecasting and financial control, ensuring accurate, golden-source reporting to stakeholders and oversight committees. - Set and maintain quality standards across all portfolio artefacts, ensuring compliance with project delivery policy, controls (including SOX) and regulatory requirements. - Manage vendors, consultants and contractors, and work with procurement to ensure cost-effective, well-governed delivery. - Provide oversight across major infrastructure and technology transformation programmes - spanning data centre migration, network transformation, cloud migration, and end user compute (EUC) modernisation such as VDI, Microsoft 365 (M365) deployment, Windows/OS migration, endpoint and device deployment, and email/Exchange upgrades. What you'll bring - 10-15+ years' proven track record delivering programmes and projects within financial services, financial institutions or comparable large-scale technology/infrastructure organisations, to time and budget. - Genuine portfolio management experience - not just programme or project delivery - including prioritisation and trade-off, resource allocation, roadmap and dependency management across a large, complex book of work. - Hands-on experience of major infrastructure transformation, such as data centre migration, network transformation, cloud migration, and end user compute (EUC) platform modernisation - for example VDI, Microsoft 365 (M365) deployment, Windows/OS upgrades, endpoint and device deployment, or Exchange/email platform upgrades. - Strong financial management skills, including capex/opex management, budget planning and forecasting, and understanding of IFRS or local GAAP standards. - Demonstrable experience managing multiple senior stakeholders, with first-hand knowledge of banking or financial services products, and executive/steering committee reporting experience. - Line management or matrix management experience, with strong coaching and leadership skills. - Excellent communication skills, with the ability to influence and report at C-suite/CIO level. - Desirable: annual/multi-year planning cycle experience, knowledge of banking regulations and regulatory project delivery, vendor/consultancy contract negotiation, and experience delivering through both waterfall and agile (SDLC/PDLC) methodologies. Ready to lead? If this sounds like your next challenge, apply now or get in touch for a confidential conversation about the role. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Infrastructure Portfolio, Portfolio Director, Head of Technology Portfolio, Portfolio Manager, Senior Programme Manager, Programme Director, Head of PMO, Infrastructure Programme Manager, IT Portfolio Manager, Change Portfolio Lead, Technology Delivery Director, PPM (Portfolio, Programme, Project Management), Investment Budget Management, Portfolio Governance, RAID Management, Critical Path Analysis, Earned Value Analysis, PDLC/SDLC, Agile & Waterfall Delivery, Regulatory Change, Banking Technology Change. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Director, Head of Technology Resilience and Production Operations London (Hybrid) Banking Sector up to 140,000 + Bonus + Benefits Are you ready to shape the resilience strategy of a global financial institution and make your voice heard at the top table? This is a rare opportunity to lead Technology Resilience and Production Operations for a major international financial services organisation, building an Enterprise Centre of Excellence that protects service stability, strengthens regulatory confidence, and safeguards the customer experience across a global business. You'll sit within the senior leadership team, own a multi-million-pound platform strategy, and lead a team of around 25 through a period of genuine transformation. What you'll be doing: - Own and execute the Technology Resilience and Production Operations strategy, including Incident, Problem, Event and Change Management, driving automation and an agile approach to improve stability, security and speed at scale - Build and govern an internationalised Centre of Excellence platform, delivering high-quality MI, dashboards and executive-level reporting on KPIs, SLAs and risk - Design and manage the Technology Resilience framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity Plans - Lead major incident response and postmortem/root cause processes, driving a culture that reduces repeat incidents and strengthens proactive problem management - Own the Change Advisory Board and release orchestration strategy, ensuring changes are authorised, risk-assessed and compliant across complex deployment pipelines - Manage budget, licensing and vendor relationships, and lead, develop and grow your team while embedding a strong risk and compliance culture - Interpret regulatory requirements (including DORA) and translate them into business-aligned resilience and security controls What you'll bring: - Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT/Operational/Cloud Resilience, critical service mapping and impact tolerances - A strong track record leading Incident, Problem, Event and Change Management functions in a regulated financial services environment, including Priority 1 outage management and root cause investigation - Proven experience managing audits, regulatory reviews and resilience testing, with the ability to influence senior stakeholders across CIO, Risk, Compliance and Audit - Solid experience across infrastructure and cloud platforms (AWS, Azure, Oracle), with advanced ServiceNow proficiency for incident and problem tracking - Strong analytical, decision-making and communication skills, with the ability to lead confidently and calmly under pressure - Desirable: ITIL 4, ITSM tooling (ServiceNow, Jira Service Management), ISO22301/ISO20000, CBCP/MBCI certification, SRE familiarity, or experience with tools such as Splunk, CyberArk PAM, or GenAI-driven service management Ready to take on a role where your leadership genuinely shapes resilience at scale? Apply now to find out more. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Technology Resilience, Director of IT Service Continuity, Head of Production Operations, Head of IT Service Management, Director of Incident and Problem Management, Head of Change and Release Management, Business Continuity Director, Head of Operational Resilience, IT Service Continuity Manager, Head of DevOps/SRE Operations, ServiceNow, ITIL 4, ISO22301, DORA compliance, Disaster Recovery, AWS/Azure/Oracle Cloud, CBCP, MBCI. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

IS Technical Support Analyst - Hull - up to 32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do - Provide 1st/2nd line support for Windows devices, servers, printers, and networks - Manage incidents and requests via ITIL ticketing systems - Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) - Troubleshoot basic network and connectivity issues - Maintain IT assets and documentation - Support system changes, moves, and occasional out-of-hours cover What you'll need - IT Support / Service Desk experience - Windows 10/11 and Active Directory knowledge - Microsoft 365 support experience - Basic networking troubleshooting skills - ITIL ticketing system experience - Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we'd love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.