BramahHR Ltd jobs

HR Manager Salary: £50,000 Hours: 37.5 per week, Monday - Friday Location: Sheffield - hybrid with 2 days required on site We are seeking an experienced HR professional to join a growing and ambitious organisation during an exciting phase of expansion. Reporting directly to senior leadership, this role offers the opportunity to shape and develop the people function, supporting both employees and management across the business. Working within a fast-paced and collaborative environment, you will play a key role in attracting, developing and retaining talent, maintaining effective people processes, and helping to foster a positive and high-performing workplace culture. This position is ideally suited to someone who enjoys working autonomously, influencing business decisions, and making a meaningful impact within a growing organisation that values commitment, initiative and professional development. Key Responsibilities - Provide operational support across all people-related activities. - Act as the primary point of contact for managers and employees on HR related matters, offering practical guidance and support. - Coordinate end-to-end hiring activity, working closely with department leads to attract and onboard new talent. - Manage all employee relations matters, ensuring fair and consistent application of internal processes. - Assist managers with employee performance, development planning and regular review processes. - Draft, review and maintain internal documentation, policies and procedural guidance, ensuring they remain current and aligned with the business. - Maintain accurate personnel records and support the administration of people systems and documentation. - Provide insight and recommendations to leadership on people initiatives, organisational effectiveness and workforce planning. - Coordinate learning, training and professional development activities across the business. - Help foster a positive working environment that encourages engagement, collaboration and employee wellbeing. About You - Previous experience in a standalone HR role. - Strong understanding of workplace practices and current employment legislation. - Comfortable working independently while partnering with managers across different departments. - Excellent interpersonal skills with the ability to communicate confidently and professionally at all levels. - Able to deal with sensitive information discreetly and maintain confidentiality. - Strong organisational skills with the ability to manage multiple priorities in a busy environment. - Experience within a regulated or compliance-led industry would be advantageous but is not essential. Benefits - Workplace pension - 20 days annual leave plus bank holidays - Employee discount scheme - Health and wellbeing programme - Private medical insurance - Hybrid working

Complaints Manager Salary: £40,000 - £45,000 depending on experience Location: Sheffield, office based We are looking for an experienced Complaints Manager to take ownership of the complaints function within a regulated financial services environment. This is a key role responsible for ensuring customers receive fair and appropriate outcomes, while identifying trends, managing risk and driving improvements across the wider business. The successful candidate will: - Take overall responsibility for the effective management of customer complaints, ensuring they are handled fairly, accurately and within required timescales. - Manage complex, high-risk and vulnerable customer cases where appropriate. - Ensure complaint responses and outcomes meet regulatory and internal requirements. - Maintain and improve complaints processes, procedures and working practices. - Ensure Consumer Duty principles are embedded throughout the complaints journey. - Monitor complaint volumes, trends, root causes, resolution times and redress through effective MI and reporting. - Provide regular analysis and recommendations to senior stakeholders. - Identify recurring issues and work with relevant teams to implement corrective actions. - Drive improvements to processes, systems and customer journeys to reduce repeat complaints. - Oversee complaint-related redress and compensation, ensuring decisions are fair, consistent and appropriately documented. - Lead, coach and develop the complaints team, supporting performance, capability and training. - Build strong working relationships with teams across Compliance, Risk, Operations, Product and Finance. - Represent the complaints function in relevant meetings and governance forums. - Support regulatory reviews, information requests and other compliance activity where required. What we're looking for - Significant experience managing complaints within an FCA-regulated financial services environment. - Strong knowledge of FCA DISP, Consumer Duty and complaints regulation. - Previous experience managing or leading a complaints team. - Strong understanding of fair customer outcomes and complaint governance. - Excellent analytical skills and experience using MI to identify trends and drive improvements. - Strong judgement and decision-making ability. - Excellent communication and stakeholder management skills. - A proactive approach to identifying risks and improving processes. Experience of supporting regulatory reviews or audits, complaints transformation or wider change projects would be advantageous, as would knowledge of SM&CR. The successful candidate will be customer-focused, commercially aware and comfortable operating within a regulated environment, with the ability to balance customer outcomes, regulatory requirements and wider business priorities. If this sounds like your next opportunity, we d love to hear from you apply today!

We're looking for an HR & Recruitment Officer Are you an organised and proactive HR professional looking to take the next step in your career? We're looking for an HR & Recruitment Officer to join our People team and play a key role in supporting recruitment, HR administration and the wider employee lifecycle. This is a varied, hands-on role where you'll work closely with managers and colleagues across the business to ensure our people processes run smoothly while delivering a positive experience for both employees and candidates. If you enjoy building relationships, taking ownership of your work and contributing to a supportive and collaborative workplace, we'd love to hear from you. About the Candidate We're looking for a motivated and organised HR professional who enjoys working in a fast-paced environment and is passionate about delivering an excellent employee and candidate experience. You'll have previous experience in an HR administration, HR coordination or recruitment role, with confidence managing multiple priorities and building positive relationships across the business. Strong communication skills, excellent attention to detail and the ability to work independently are essential. You'll be comfortable using HR systems and Microsoft Office, have a proactive approach to problem-solving, and understand the importance of handling confidential information with professionalism and discretion. A good understanding of UK employment legislation is desirable, and a CIPD Level 3 qualification (or working towards one) would be an advantage. Salary: £30,000 £35,000 per annum, depending on experience. Hours: Full-Time, Permanent Location: Birmingham (Office-Based) What You'll Do As our HR & Recruitment Officer, you'll support the day-to-day delivery of HR and recruitment activities across the business. Your responsibilities will include: - Managing the end-to-end recruitment process, from advertising vacancies through to offer and onboarding. - Screening applications and conducting initial telephone interviews. - Coordinating interviews with hiring managers and candidates. - Preparing contracts of employment, offer letters and onboarding documentation. - Completing pre-employment checks, including references and right-to-work verification. - Maintaining accurate employee and recruitment records within HR systems and the Applicant Tracking System (ATS). - Managing the HR inbox and responding to employee queries in a timely and professional manner. - Supporting probation reviews, absence management and employee lifecycle administration. - Assisting with monthly payroll administration and HR reporting. - Supporting employee relations processes by preparing documentation, coordinating meetings and maintaining confidential records. - Assisting with HR projects, policy updates and continuous improvement initiatives. - Supporting office administration, including new starter setup, visitor management and employee engagement activities. Benefits - Performance-related bonus - 25 days annual leave plus bank holidays - Option to purchase up to 5 additional days of annual leave - On-site gym - Health and wellbeing programme - Employee discount scheme - Ongoing learning and development opportunities If this sounds like your next opportunity, we d love to hear from you apply today!

HR Advisor Chichester (3 days per week- 8:30am to 5pm) We are recruiting for a dedicated and ER focussed HR Advisor who can provide professional HR advice and operational support across a broad range of employee relations and people management activities. The role partners with managers to deliver pragmatic solutions that minimise organisational risk while promoting employee engagement and ensuring compliance with employment legislation, organisational policies and best practice. The post holder will manage a varied employee relations caseload, support organisational change initiatives, contribute to HR projects and play a key role in delivering an efficient, customer-focused HR service. This role requires the handling of highly confidential employee information and sensitive organisational matters with discretion and sound professional judgement. Key Responsibilities - Provide expert advice and guidance to managers on employee relations matters - Manage complex ER cases from initial advice through to resolution. - Support and, where appropriate, conduct investigations into workplace matters. - Prepare management documentation, correspondence and reports. - Attend formal meetings, hearings and appeals as HR Advisor. - Ensure all advice aligns with organisational policy, employment law and best practice. - Build effective relationships with managers across the organisation. - Escalate complex or high-risk issues where appropriate. - Maintain accurate and confidential HR records. - Support managers with short and long-term absence management. - Coordinate Occupational Health referrals and monitor recommendations. - Advise managers on reasonable adjustments and return-to-work planning. - Monitor absence trends and recommend proactive interventions. - Maintain accurate employee records and case management systems. - Prepare contractual documentation and HR correspondence. - Produce HR reports and management information. - Support implementation of HR initiatives and organisational change programmes. - Identify opportunities to improve HR processes and service delivery. - Promote a positive employee experience across the organisation. Requirements - CIPD Level 3 (minimum) or equivalent HR qualification. - Experience in an HR Advisory or HR Officer role. - Strong employee relations case management experience. - Good knowledge of UK employment legislation. - Experience advising managers on complex people matters. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office and HR information systems. If the above sounds like a perfect opportunity then please apply today

Location: Exeter, office based Salary: 50,000 to 55,000 Type: Permanent About the Role We are recruiting for an experienced Sales and Marketing Manager to join a growing organisation. This is an exciting opportunity to take ownership of the growth marketing strategy, driving measurable demand generation and supporting commercial growth across the business. Working closely with senior leadership, sales and client-facing teams, you will develop and deliver targeted campaigns that generate qualified leads, improve customer engagement and contribute directly to revenue. This is a highly autonomous role, offering the opportunity to introduce new ideas, technologies and marketing automation tools while continually optimising performance through data and insight. Key Responsibilities - Develop and deliver targeted demand generation. - Create audience segmentation, messaging and customer journeys tailored to key markets, services and target accounts. - Plan and execute multi-channel marketing campaigns, continually testing and optimising performance. - Design and manage lead nurturing programmes for prospects at different stages of the buying journey. - Develop lead scoring models to help prioritise high-quality opportunities for the sales team. - Use customer behaviour, engagement data and market insights to identify and generate new business opportunities. - Build and manage automated email marketing and customer nurture campaigns. - Identify and implement AI-powered tools to improve campaign performance, personalisation and productivity. - Ensure marketing automation, customer data and communications remain accurate, compliant and aligned with brand standards. - Develop integrated marketing campaigns around industry events, exhibitions and key commercial initiatives. - Support account-based marketing activity for strategic clients and target accounts. - Monitor campaign performance using key marketing metrics including lead generation, engagement, conversion and pipeline contribution. - Produce regular performance reports, using data and commercial feedback to recommend improvements. - Work collaboratively with sales and customer-facing teams to align marketing activity with business objectives. - Manage relationships with external agencies, designers, copywriters and digital marketing specialists. Person Specification - Proven experience within B2B growth marketing, demand generation, lifecycle marketing or a similar commercial marketing role. - Demonstrable success delivering campaigns that generate qualified leads and commercial results. - Strong knowledge of CRM systems, marketing automation platforms, email marketing and campaign analytics. - Experience with customer segmentation, lead scoring, sales funnels and lead nurturing strategies. - Data-driven mindset with the ability to translate insights into effective marketing activity. - Experience partnering closely with sales teams to support business development objectives. If you want to work for a great company including some great benefits, apply today!