Aimee Willow Connex jobs

Credit Controller Hybrid working - Oldham Salary: up to £32k plus bonus The Role Stepping into our Collections team, you won't just be chasing arrears-you will be a frontline defender of our business. Reporting directly to the Collections & Recoveries Manager, you will take ownership of default prevention and early-stage recoveries, predominantly managing accounts within the crucial 30-60 day arrears window. You will balance a firm, authoritative commercial approach with the ability to treat customers fairly, navigating challenging conversations to confidently secure timely repayments to minimise the need for formal escalation. The Impact You Will Make - Protect the Ledger: Proactively tackle credit control issues to prevent customer agreements from reaching termination, focusing heavily on early intervention and default prevention within the 30-60 day arrears window. - Investigate & Track: Go beyond standard letters and calls. When customers go silent, you will proactively utilise original underwriting files and initial application data to trace, investigate, and re-establish contact. - Drive Recoveries: Actively engage customers via phone, email, and letter to secure acceptable resolutions and keep accounts out of delinquency. - Negotiate & Resolve: Structure, negotiate, and rigorously enforce realistic repayment plans. - Take Ownership of Legal & Systems: Manage MCOL (Money Claims Online) files from end to end, and play a hands-on role in the testing and optimisation of our internal systems, particularly Aspire by LTi. - Manage Risk: Act as the eyes and ears of the department, identifying and advising management on potential customer default risks before they escalate. - Foster Team Dialogue: Maintain open, active communication with the wider Collections team. We succeed together, so you will be expected to share insights, discuss challenging cases, and collaborate on recovery strategies. - Ensure Compliance & Care: Uphold strict collections policy guidelines and legal requirements, ensuring all actions, disputes, and payments are accurately recorded while maintaining sympathetic but firm customer care. - Collaborate: Step up to provide cover for early arrears or other business areas when required by management. - Other Duties: Any other reasonable tasks at the request of the management and provide cover for other areas of the business at the request of the management. Who We Are Looking For - Experienced in Finance : You bring a minimum of three years of credit control experience within a similar financial organization and are highly familiar with the SME/B2B market. - Tenacious & Investigative: You don't give up when a customer ignores a call. You possess the investigative mindset to dig into data, find alternative contacts, and pursue silent accounts until a resolution is reached. - Commercially Astute: You possess strong reasoning, excellent numeracy, and the sharp decision-making skills required to resolve disputes efficiently. - A Master Communicator: You are entirely comfortable having difficult conversations. You have an excellent telephone manner and the ability to build robust, professional relationships with our introducers, suppliers, and service providers. - Driven & Autonomous: You are self-motivated, thrive under the pressure of strict SLAs, and manage your time flawlessly with an exacting attention to detail. - A Proactive Problem-Solver: You don't just follow a process; you identify opportunities for improvement and are enthusiastic about taking on varied tasks to support the wider business. Benefits & Perks Because we are an Employee-Owned Trust, we believe in rewarding our team for the success they help build. Alongside a competitive salary, we offer: - Financial Rewards: Discretionary annual bonus of up to 10%. - Flexible Working: Hybrid setup allowing up to 2 days working from home per week, available upon successful completion of your probation and training period. - Time Off: 25 days annual leave (3 to be held for the Christmas closure), plus you get your birthday off. - Work Environment: Modern, recently converted offices that are easily accessible, located close to the motorway, bus routes, and tram links. Free on-site

Telemarketing Executive Central Brighton : Full time office based Salary : £24k-£26k OTE Uncapped Comms RESPONSIBILITIES - Provide Constant and excellent telemarketing to generate new business appointments for our Regional Sales Directors. - Work with high-volume calls and duration targets - Build and maintain the company's contact management database/CRM platform 'Goldmine' per the sales pipeline and marketing campaign reporting demands. - Coordinate new business meetings with the Sales directors - Manage and maintain lead referrals through the Sales Pipeline. - Work with the wider Marketing Team to follow up on tactical campaigns. - Effective planning of time and tasks to ensure monthly sales and calling targets are achieved - Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings. Risk & Compliance: Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. WE WOULD LOVE TO HEAR FROM YOU IF YOU: - Have Experience of using a CRM system - Have experience in outbound B2B telesales - Possess good interpersonal skills Have the ability to demonstrate excellent telephone sales

Business Development Manager- Bridging Warrington £35k-£50k plus bonus The Role As a Business Development Manager, you will be responsible for generating new business opportunities through the development of broker, introducer and professional relationships. You will work closely with the Head of Sales, Underwriting Team and Operations Team to identify, structure and convert lending opportunities whilst delivering an exceptional customer experience throughout the process. The successful candidate will already possess a strong understanding of the bridging finance market and will ideally have an established network of active broker relationships that can be developed further within the role. You will be expected to represent the business professionally within the market and become a trusted point of contact for brokers seeking specialist property finance solutions. Responsibilities - Generate new lending opportunities across our Finance's product range. - Develop and maintain a portfolio of active broker and introducer relationships - Conduct regular broker meetings, presentations and relationship reviews. - Identify and onboard new broker relationships. - Build and maintain a sustainable pipeline of lending opportunities. - Achieve agreed lending and business development targets. - Actively promote our products and lending proposition. - Conduct regular broker meetings, presentations and relationship reviews. - Build strong relationships with mortgage brokers, specialist finance brokers, packagers and introducers. - Become a trusted point of contact for brokers seeking lending solutions. - Provide excellent service and responsiveness throughout the customer journey. - Insure relationships are maintained through regular contact and engagement. - Identify opportunities to strengthen broker loyalty and increase repeat business. - Review and assess new enquiries at an initial level. - Assist brokers in structuring transactions to fit lending criteria. - Work closely with underwriters to progress opportunities efficiently. - Manage opportunities from initial enquiry through to completion. - Maintain regular communication with brokers throughout the application process. - Ensure opportunities introduced are aligned with company risk appetite and lending policy. - Represent us at industry events, networking functions and exhibitions. - Increase awareness of our brand within the intermediary market. - Monitor competitor activity and market trends. - Identify areas for growth and new business opportunities. - Provide market feedback to assist with product development and proposition enhancement. Skills - Proven experience operating in a Business Development, Relationship Management or Sales role. - Minimum 1-2 years' experience within bridging finance, specialist property finance or development finance. - Strong understanding of bridging finance products and lending structures. - Experience building and maintaining professional broker relationships. - Excellent communication, presentation and negotiation skills. - Commercially aware and target driven. - Strong organisational and time management skills. - Ability to build trust and credibility with professional introducers. - Full UK driving licence.