Principal Core Infrastructure Engineer - Media Services

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Description

Overview

Oracle Media Services is hiring a Principal Core Infrastructure Engineer, IC4, to help lead Studio in the Cloud: a product line focused on enabling studio-grade creative workloads on OCI. This individual contributor will own ambiguous features from the design stage through production readiness, with emphasis on OCI Batch, Global Object Storage, customer-critical blockers, and operational maturity.

Why OCI

OCI is building cloud infrastructure for demanding media, creative, AI, and high-performance workloads where scale, reliability, cost, and customer trust all matter. This role offers the chance to shape how studios run production-grade creative workflows in the cloud while improving the engineering systems, operational practices, and AI-enabled delivery patterns that make customer adoption repeatable.

Org Job Duties

Leads development and begins architecting components of scalable, elastic distributed systems. Defines and enforces scalability requirements for owned components; optimizes code and data paths for high throughput, hyper scale workloads; and leverages data plane platforms for large scale retrieval, storage, and processing. Designs fault tolerant, in service upgradable systems using redundancy, replication, failover, and policies for partitions, applying load shedding, throttling, and rate limiting to handle network unreliability while meeting SLOs. Establishes KPIs and telemetry; builds proactive dashboards and alerts; and designs complex validation (fault injection, brownouts), replication, and synchronization for correctness and durability. Proactively diagnoses and resolves production issues, mentors peers, and ensures operational readiness. Implements robust security controls, executes remediation, maintains compliance documentation, and develops IaC and automation that enable safe patching, updates, and rollbacks within change management plans.

Responsibilities

Team Responsibilities

• Lead end-to-end design and execution for critical Studio in the Cloud features across OCI Batch, Global Object Storage and related platform dependencies.

• Drive Global Object Storage acceptance and production-readiness workstreams by clarifying ownership, sequencing dependencies, and closing technical and operational gaps.

• Strengthen operational posture through observability, runbooks, incident-prevention practices, readiness reviews, reliability metrics, and customer escalation discipline.

• Partner across Oracle Media Services, OCI infrastructure, product, support, and customer-facing teams to remove blockers and align roadmap delivery with customer commitments.

• Introduce practical AI-first engineering workflows that reduce reporting toil, improve delivery confidence, and help engineers move faster without weakening review, security, or quality practices.

• Mentor engineers through design reviews, technical direction, execution planning, and examples of senior-level ownership in ambiguous environments.

• Translate customer adoption blockers into actionable technical plans with clear risks, milestones, tradeoffs, and operational handoffs.

• Communicate technical status, decisions, risks, and options crisply to senior engineering, product, and operational stakeholders.

Team Qualifications

• Senior-level experience designing, building, and operating distributed cloud services, workflow orchestration systems, media platforms, GPU infrastructure, or high-scale production platforms.

• Evidence of leading ambiguous initiatives through architecture, execution ownership, dependency management, and production readiness as an individual contributor.

• Strong system design judgment across scalability, reliability, observability, operational safety, cost, and customer impact.

• Hands-on experience improving service operations, including incident response, runbooks, reliability metrics, readiness reviews, or customer escalation processes.

• Experience using or introducing AI-assisted engineering workflows, developer-productivity automation, reporting automation, or SDLC improvements in a quality-conscious environment.

• Ability to influence without direct authority across engineering, product, operations, support, and infrastructure teams.

• Clear written and verbal communication for architecture tradeoffs, executive-ready status, roadmap risks, and operational decisions.

• Background in media workflows, cloud rendering, creative production platforms, Batch systems, GPU scheduling, HPC, or adjacent infrastructure is strongly relevant.

Org Key Responsibilities:

System Design & Architecture - System Scalability: -Lead the development and implementation, and begin to architect, components of scalable distributed systems that support horizontal and vertical scaling to meet system demands, including leveraging distributed state management tools. -Optimize code and/or systems for large-scale data processing and high-throughput requirements to support hyper-scale systems. -Define scalability requirements for owned components and ensure design and implementation requirements are met. -Design systems to scale with elasticity (e.g., effectively scaling both up and down). -Leverage data plane platforms to effectively handle large-scale data retrieval, storage, and processing. -Design performance and load testing.

System Design & Architecture - System Reliability Design: -Build and design fault-tolerant components and systems capable of withstanding in-service updates by implementing redundancy, replication, and automatic failover mechanisms. -Design systems to effectively handle service disruptions (e.g., network partitions) by prioritizing consistency, availability, or partition tolerance. -Implement and optimize approaches to handle network unreliability, including load-shedding, throttling, and rate-limiting. -Design components and systems that are durable and adhere to service level objectives (SLOs), setting expectations for availability and durability of other computing services within the department.

System Design & Architecture - System Reliability Performance: -Define key performance indicators (KPIs) and telemetry to identify gaps or issues in running systems. -Build and customize moderately complex dashboards, telemetry systems, and alerting mechanisms to proactively monitor components and system health

System Design & Architecture - Correctness / Availability: -Design and implement functional and correctness requirements for feature sets and/or systems in new or existing systems. -Design complex test scenarios (e.g., fault-injection, brown-out) to evaluate system correctness. -Implement data replication and synchronization techniques to maintain data integrity and availability.

Operational Troubleshooting & Incident Management: -Take a proactive role in diagnosing, debugging, and resolving issues in active components and systems to support ongoing operation, and mentor others in these processes. -Implement strategies to prevent interruptions, ensuring no maintenance windows are required for customers and users when resolving issues. -Maintain expertise in owned components and systems to ensure effective troubleshooting and performance. -Meet operational readiness expectations through design and implementation. -Serve in operational support rotations, providing guidance in incident response and root cause investigations.

Compliance & Security: -Implement robust security measures to protect data and applications in multi-tenant environments, including encryption techniques and access controls. -Execute remediation plans to address identified security gaps. -Ensure cloud infrastructure is in compliance with industry standards and regulations and that documentation is up to date.

Automation & Change Management: -Develop and maintain automation scripts and tools (e.g., Infrastructure as Code (IaC to manage cloud infrastructure. -Create and adhere to change management plans for patching, updating, and rolling back applications, and begin designing systems and components to allow for automation of these processes.

Org Core Responsibilities Planning & Execution: -Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.

Collaboration & Partnership: -Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.

Problem Solving: -Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies.

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