It Support Jobs in Manchester

IT Support/ IT Technician Programme No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in IT but don't know where to begin? The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with click apply for full job details

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Provides remote technical support to customers and internal engineering teams, troubleshooting network, hardware, and connectivity issues to first- and second-line resolution. Acts as a key point of contact for incoming support tickets, working to defined SLAs and escalating to senior engineers where required. In addition to remote support duties, the role is responsible for hardware pre-build and configuration work in our workshop staging, imaging, and testing customer devices and networking equipment prior to deployment. Your responsibilities Ensure that all prebuilt / preconfigured solutions / systems and hardware is configured and setup in line with Manufacturer, IT and Cyber best practices - Provide responsive, hands-on support for our field-based engineers, systems and customers - Commissioning support for our professional services team Maintain documentation for processes, systems, assets, and credentials - Play a key role in transitioning legacy systems to new solutions Your competencies Essential - Good understanding of IP Networking, switches, firewalls, routers and VPNs. - IT Support / helpdesk experience - Experience of Patching, System upgrades, Remote access support - Strong communication and a self-driven approach Desirable - Experience with FAT testing - Familiarity with SQL / Database technologies - Experience integrating platforms and systems - Active certifications in relevant Security / IT / Networking areas Your profile Personal Qualities - Self-motivated and proactive - Strong analytical and problem-solving mindset - Comfortable working in a dynamic, small-team environment - Holds a full UK driving licence and has access to own transport Competencies for Success - Adaptable and open to change - Self development - Committed to delivering high standards and continuous improvement Contact us To express an interest in this role please send your CV and a covering letter no later than 30/06/2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.

Dynamics 365 CE Support Consultant Microsoft Gold Partner Location: Fully remote (UK-based) Type: Permanent, full-time Salary: Competitive, dependent on experience About Our Client Our client is a Microsoft Gold Partner delivering Dynamics 365 and Power Platform solutions to clients across the UK click apply for full job details

IFS Support Analyst 6 Month Contract Outside IR35 UK Remote ASAP Start Location: Remote (UK Based) Contract Length: 6 Months IR35 Status: Outside IR35 Rate: Competitive Daily Rate Start Date: ASAP Applicants must be based in the UK and have the unrestricted right to work in the UK click apply for full job details

Technical Support Advisor (Electrical Products / Distributor) £26,000 - £32,000 + Full Technical Training + Career Progression + Company Benefits Oldham Are you from an electrical background looking to kickstart your technical career with one of the UK's leading specialists, offering direct mentorship from an industry expert and clear progression into senior technical positions? This is an exciting op click apply for full job details

Job description Broker Sales Support - Volkswagen Van Centre Manchester Salary: £28,500 per annum Fun, exciting, rewarding work. Join us for the ride. As a Broker Sales person you will proactively and professionally, manage and grow broker sales opportunities and profitability through excellent customer service click apply for full job details

Your new company A well-established professional services business is looking to appoint a part-time Business Support Coordinator to support its growing team. This is a varied role that would suit an organised and detail-focused administrator who enjoys working with data, processes and systems. You'll play a key role in maintaining accurate records, supporting financial administration, producing reports and ensuring important business processes run smoothly. Your new role - Extract, collate and analyse data from multiple systems, ensuring information is accurate, up to date and presented in a meaningful format for stakeholders. - Produce regular reports, summaries and management information to support business operations and decision-making. - Support financial administration activities, including processing statements, monitoring records, assisting with reconciliations and maintaining accurate system data. - Review, investigate and resolve data discrepancies, ensuring a high level of accuracy and attention to detail at all times. - Maintain and monitor CRM and business systems, helping to ensure data integrity and efficient processes across the organisation. - Assist with compliance administration, maintaining records, tracking key dates and supporting regulatory requirements. - Work closely with colleagues to identify outstanding actions, improve processes and support the smooth running of day-to-day operations. - Use Excel extensively to manipulate, validate and summarise data, producing clear and actionable information. - Follow established procedures while identifying opportunities to improve efficiency, accuracy and reporting processes. - Provide general administrative support across the business, helping to ensure deadlines are met and records are maintained to a high standard. What you'll need to succeed - Previous experience in an administration, business support, operations support or finance administration role. - Strong Excel skills and confidence working with large volumes of data. - Ability to extract, analyse and summarise information into clear and meaningful reports. - Excellent attention to detail and a methodical approach to work. - Strong organisational and time-management skills with the ability to manage multiple priorities. - A process-driven mindset and a commitment to producing accurate work. - Confidence using Microsoft Office, particularly Excel and Outlook. - Finance or accounting knowledge would be beneficial but is not essential. - Experience within financial services, accountancy or another professional services environment would be advantageous but not required What you'll get in return - Flexible part-time hours of 16-20 hours per week, with a full-time equivalent salary of 30,000+ depending on experience - Modern office in Cheadle with parking available - A varied role with exposure to administration, reporting, finance and compliance activities. - The opportunity to work within a supportive and collaborative team environment. - Ongoing opportunities to develop your skills across systems, reporting, finance and operational support functions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Technology & Pricing Specialist, Server & Storage (Sales Support) £15.38 per hour via Umbrella (Inside IR35) Contract until 2nd March 2027 Manchester SCC Flex Contract We are seeking a Technology & Pricing Specialist, Server & Storage to join SCC on a flexible contract. This is an excellent opportunity for a Technology & Pricing Specialist, Server & Storage to play a key role in driving vendor-a click apply for full job details

Job Title: Desktop Support Engineer Duration: Initial 3 month contract Location: On-site full time - North West England Pay Rate: 150 per day Our client is seeking a dedicated Desktop Support Engineer to join their dynamic team their team and assist users with their IT needs and ensuring smooth functionality across various systems and devices. Key Responsibilities: - Provide exceptional technical support to end users, addressing issues related to desktops, laptops, and corporate mobile devices (including iPhones, Android phones, and iPads). - Utilise ITSM tools to manage service requests efficiently, ensuring timely resolution and customer satisfaction. - Deploy and manage software applications using SCCM, ensuring that all systems are up to date and functioning optimally. - Assist with network printing solutions, specifically, ensuring proper setup and troubleshooting of printing issues. - Leverage Tanium for endpoint management and visibility, contributing to a secure and well-maintained IT environment. - Manage user accounts and permissions in Active Directory, ensuring compliance with security protocols. - Perform port patching and basic networking tasks as required, maintaining a stable network environment. - Engage with non-technical users effectively, demonstrating excellent communication skills and a customer-centric approach. - Prioritise and manage multiple service requests in a fast-paced environment, ensuring that critical issues are addressed promptly. - Embrace ITIL processes and methodologies to continuously improve IT service delivery and enhance user experiences. How to Apply: If you're interested please submit your CV with all your relevant experience to not miss out on this opportunity. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

IT Support/ IT Technician Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in IT but don't know where to begin? The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with the latest technologies. At Newto Training, our IT Support/ Technician Career Programme gives you the skills, certifications, and real-world experience you need to step straight into the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £180 per month How Our Career Programme Works: - Over 80 hours of live instructor-led online training delivered by experienced industry professionals - Two industry-recognised certifications (exam voucher and exam resit support included): - CompTIA A+ - Microsoft Azure Fundamentals (AZ-900) - Practical, real-world project work designed to help you develop hands-on skills - Dedicated 1-to-1 tutor support throughout your learning journey - CV support, interview preparation, and career coaching - Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £30,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: - Looking for a career change - A recent school, college or university leaver - Currently working in another industry - Leaving the Armed Forces - Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £180 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.

Are you an experienced Business Central 1 st Line Support Expert? Could you be the Guru for this forward thinking company? My client has implemented Business Central and are looking to appoint an experienced Business Central 1st Line Support person to join the business to assist end users with day-to-day operations click apply for full job details

Company description Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in click apply for full job details

PAM Support Engineer Manchester Up to £60,000 + Excellent Benefits We're looking for a PAM Support Engineer to support enterprise privileged access platforms within a highly secure environment. Please note: - This role is based in Manchester and requires onsite attendance 5 days per week click apply for full job details

Technical Sales & Support Engineer (German Speaking) Location West Yorkshire Hybrid flexibility Salary DOE £35,000-£45,000 + excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? W click apply for full job details

On-Prem IAM Support Engineer - Manchester (Onsite, 5 days/week) 60,000 - 80,000 + perm benefits We're looking for an On-Prem IAM Support Engineer to support a core Identity & Access Management function, with a focus on Microsoft Identity Manager, Active Directory, and PKI. This is a hands-on role supporting critical access services, ensuring secure identity lifecycle management and maintaining strong governance across on-prem environments. What you'll be doing: - Administer Active Directory (users, groups, GPOs) in a live production environment - Support Microsoft Identity Manager (MIM), including Joiner/Mover/Leaver (JML) processes and integrations - Manage and support internal PKI using Active Directory Certificate Services (AD CS) - Ensure smooth identity lifecycle management and access governance - Troubleshoot and resolve IAM-related issues across on-prem systems What we're looking for: - Experience supporting MIM in a production environment - Strong experience with JML processes implemented via MIM - Solid Active Directory administration (users, groups, GPOs) - Experience supporting AD CS / internal PKI environments - Strong troubleshooting and operational support capability

Microsoft 365 Support Engineer We are seeking a highly organised and detail-oriented Microsoft 365 Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services particularly Entra ID, SharePoint, and PowerShell scripting . The ideal candidate will have a strong technical background paired with excellent client-facing communication skills, demonstrating initiative and ownership throughout technical processes. Key Responsibilities 1. Customer Onboarding & Implementation - Support initial setup of client environments, including user accounts and SharePoint configurations. - Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint access). - Liaise between clients and development teams to escalate and resolve technical matters. - Provide best practice advice on Microsoft 365 tenancy setup. - Assist with data imports into SharePoint and resolve migration issues. - Execute PowerShell scripts for automation and bulk changes. 2. Technical Support & Automation - Act as an escalation point for 1st Line Support on Microsoft 365-related queries. - Collaborate with support teams to resolve complex technical issues. - Automate repetitive tasks to improve team efficiency. 3. Documentation & Knowledge Management - Maintain and update internal knowledge bases and troubleshooting guides. - Document client tenancy configurations and technical implementation notes Key Requirements - Strong client service mindset with excellent attention to detail. - Comfortable working independently and in collaborative teams. - Able to prioritise and perform under pressure in fast-paced environments. - Strong communicator both written and verbal with confidence in client meetings. - Analytical mindset with excellent troubleshooting capabilities. Essential Experience - Microsoft SharePoint Advanced understanding of configuration and permissions. - Microsoft Entra ID Experience with access and identity management. - PowerShell Proficient in scripting and automation tasks. Desirable Knowledge - Microsoft Exchange Online - Microsoft Purview - Microsoft Teams - Microsoft Copilot Benefits - 25 days annual leave + public holidays + your birthday off - Professional development opportunities - Private medical and dental insurance - Life assurance - Central Manchester office (3 days office-based) Interested? Click Apply Now to join a growing, collaborative team supporting clients through their Microsoft 365 journey. Microsoft 365 Support Engineer

PAM Support Engineer (BeyondTrust) Manchester (Onsite, 5 days/week) 50,000 - 75,000 + perm benefits We're looking for a PAM Support Engineer with strong BeyondTrust PRA experience to support a critical Privileged Access Management service within an enterprise IAM environment. This is a hands-on role focused on ensuring secure access to privileged systems, supporting day-to-day operations, and maintaining a robust and compliant PAM platform. What you'll be doing: - Support onboarding and offboarding of users and privileged accounts into BeyondTrust PRA - Provide operational support across the BeyondTrust PAM platform and core components - Manage and maintain jump servers , including agent installation and local account administration - Troubleshoot access issues and ensure smooth PAM service performance - Work closely with IAM and infrastructure teams to maintain secure, compliant access controls What we're looking for: - Proven experience supporting BeyondTrust PRA / PAM environments - Hands-on experience with privileged account onboarding/offboarding - Understanding of PAM architecture and platform components - Experience installing and supporting BeyondTrust agents on jump servers - Strong troubleshooting and operational support skills

Account Support Trafford Park Monday to Friday 8am-4.30pm or 8.30am 5pm As Account Support you will be responsible for the success of the site recruitment, candidate management, and providing service excellence to the client. Attending regular meetings and building relationships with the client s key stake holders. About you: - Excellent people skills and the ability to build strong, long-lasting relationships. - Previous Experience would be an advantage. - Customer Service Experience is essential. - Strong interpersonal skills - Self-driven with a strong desire to succeed. - Excellent verbal and written communication skills - Enthusiastic approach to work - High level of commitment - Excellent attention to detail Key Responsibilities: Recruitment Management: Ensure success of attraction using platforms/strategies. Use solution-driven approach for hiring plans and updated the client on hiring progress. Top of Form Candidate Management: Involves shop floor walks, engaging in absence/performance management, welfare checks and dealing with sanctions and disciplinaries. Ensuring efficient communication of changes to keep workers up to date. Administration Management: Accurately record data, meet KPI/MI deadlines consistently. Ensure worker compliance prior to starting the job. Payroll: Log and track statutory payment documentations. Address payment and holiday queries. Communicate pay-related updated to workers. Client Communication: Regular check in with key stake holders. Hold weekly / monthly and quarterly meetings with the client to review KPI s and engagement. Benefits: - In house and External Training/Apprenticeships available to up skill and grow with the business - 25 days holiday, including 1 day off for your birthday rising to 30 with length of service (Plus Bank Holidays) - Free onsite parking - Onsite Gym (Free to use) - Social activities including team nights out and trips abroad. - Employee of the quarter awards - Enhanced Company Sick pay and Pension Schemes - Free eye tests and glasses contributions - Online GP Access - Employee Assistance Programme to support our employee s Health and Wellbeing - Death in service benefit of 3x salary This is a temporary position initially, with the potential to become permanent based on performance and business needs. To apply, please submit your CV to the job posting. As an equal opportunity s employer, Proman is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Proman. Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

As an SAP Support Analyst in Manchester, you'll play a key role in keeping technology systems running smoothly within the fast-moving consumer goods (FMCG) industry. Your day-to-day will involve supporting SAP systems and ensuring they meet business needs efficiently and effectively. Client Details This company operates within the FMCG sector and is based in Manchester. Description - Provide technical support for SAP systems to ensure smooth operations. - Triage any SAP-related issues or errors. - Collaborate with teams to optimise SAP processes and functionality. - Monitor system performance and suggest improvements where necessary. - Assist in the implementation of SAP updates and new modules. - Document system changes and maintain accurate records. - Offer training and guidance to users on SAP functionalities. - Work closely with stakeholders to align SAP solutions with business objectives. Profile A successful SAP Support Analyst should have: - Experience working with SAP systems in a support or analyst capacity. - Experience triaging issues to the right person / department - Strong problem-solving skills to address technical challenges. - Good communication skills for effective collaboration with teams and stakeholders. - An ability to adapt to a busy environment and manage multiple priorities. Job Offer - A salary between 40,000 and 50000 dependent on the level of experience. - A permanent position based in Manchester. - Hybrid working - Additional benefits package available. If you're interested in this role, apply now with your CV.

An exciting opportunity has arisen to join our Structural Support Solutions division as Technical Sales Representative for our Astley depot covering the North West region. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. Employing over 450 staff, we currently operate nationally from 13 locations, we man click apply for full job details

Would you like to work for a highly successful, nationwide company with strong expansion plans and a track record of promoting from within? Are you looking for a role that offers fantastic prospects for career development and progression within a sales team? If so, this Sales Support role could be just for you. As well as great benefits and profits, they have a fantastic working culture and provide superb training opportunities for all staff. There is a salary of up to 30,000 and a bonus based on company performance, private healthcare, free parking, amazing training and career prospects and holidays that increase to 22 days plus bank holidays (with the scope to buy up to 5 more days) What will you be doing as Sales Support: Working in the modern offices just outside Bury town centre, you will provide support to an existing sales team. Duties will include: - Providing support to 4 sales staff, both internal and external - Checking and processing sales contracts for the sales team, ensuring all required information is provided - Making sure CRM information is updated accurately - Diary management and meeting scheduling for the sales team - Attending meetings and taking minutes - Creating customer welcome packs - Occasionally assisting with customers We would LOVE to hear from you if you have the following skills and experience: - Ideally experienced in a Sales Administration, Sale Support, Sales Co-ordinator or similar admin support role - Ambitious and looking to develop and build a career in sales - Comfortable working with Word, Excel and email - Accurate with a strong eye for detail - Confident with excellent people skills - Motivated and driven to succeed - Ambitious and keen to learn and develop - Due to the office location, you will realistically need our own transport What will you get in return for your work as Sales Support: - A salary of 26,000 to 30,000, depending on experience - The opportunity to earn up to 10% of salary based on company performance - 22 days holiday plus bank holidays (with the ability to buy up to 5 extra days) - Private healthcare - Free parking - Pension scheme - Regular staff social events - Great career prospects - Superb, structured training programme - Fabulous working environment If this sounds like a Sales Administration, Sale Support, Sales Co-ordinator or similar admin support role you would LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Junior Sales Support Executive - Graduate Opportunity Trafford Park, Hybrid Working £28,000 - £32,000 + Bonus + Excellent Career Development Are you a graduate or an ambitious early-career professional looking to build a successful career in commercial sales and account management? Our client, a leading supplier to the hospitality sector, is looking to recruit a Junior Sales Support Executive to join their growing commercial team. This is an excellent opportunity to gain hands-on experience across business development, sales support and account management while working with major hotel groups and hospitality operators across the UK and internationally. This is far more than an administration role. You'll receive structured training and mentoring, with a clear progression path into Account Management or Territory Management. The Role: Working closely with the Business Development team, you will support the full sales cycle, helping to identify new opportunities, prepare commercial proposals and build strong client relationships. Key responsibilities include: - Supporting the preparation of quotations, proposals and tenders - Researching new business opportunities and target accounts - Identifying key decision-makers and maintaining prospect databases - Assisting with lead generation through email, LinkedIn and market research - Managing sales activity and opportunities using CRM systems - Producing sales reports, pipeline updates and forecasts - Supporting account reviews and identifying opportunities for account growth - Working collaboratively with Sales, Operations, Finance and Customer Experience teams to deliver exceptional customer solutions. About You We are keen to hear from graduates or individuals at the beginning of their commercial career who are eager to develop within a fast-paced business. You will ideally have: - A degree or some commercial office experience - Excellent communication and relationship-building skills - Strong organisational and analytical abilities - A proactive, self-motivated approach - Confidence using Microsoft Office, particularly Excel - A genuine interest in sales, business development and commercial growth Previous experience within sales or the hospitality industry is not essential as full training will be provided. What's on Offer - Salary of £28,000 - £32,000 - Performance-related bonus of up to 10% - Hybrid working - Structured training and mentoring programme - Clear career progression into Account Management or Territory Management - Opportunity to join a successful, growing business with an excellent reputation If you're looking for a role where you can develop your commercial skills, build long-term relationships and progress your career within sales and account management, we'd love to hear from you. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR16850

IT Support Technician Job Purpose To provide professional, customer-focused IT support across UK Management College by maintaining reliable IT services, supporting end users, administering cloud technologies, and contributing to operational and strategic IT initiatives across multiple campuses. Key Responsibilities - Provide high-quality technical support for hardware, software, cloud services and IT infrastructure across all UKMC campuses. - Administer and support Microsoft 365 and related cloud collaboration technologies, including user account management, licensing, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID and related services. - Support endpoint management, device configuration, application deployment and security compliance using Microsoft Intune, Microsoft Defender and related enterprise solutions. - Support Student Information Systems (SIS), enterprise applications, cloud services and other business-critical systems. - Configure, deploy, maintain and troubleshoot desktops, laptops, mobile devices, printers, scanners, AV equipment, meeting room technology and associated peripherals. - Assist in maintaining network infrastructure, including wired and wireless connectivity, internet services, switches, wireless access points, VPN connectivity and related network services. - Support VoIP, unified communications and collaboration technologies. - Support user onboarding, offboarding, account lifecycle management and identity administration. - Manage the IT asset lifecycle, including procurement support, device deployment, inventory management, maintenance and secure disposal. - Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each request. - Participate in IT infrastructure, cloud, cybersecurity and digital transformation projects, supporting continuous service improvement across the College. - Create and maintain accurate IT documentation, technical procedures, asset records and knowledge base articles. - Liaise with third-party suppliers and service providers where required to support operational activities and project delivery. - Ensure compliance with College IT security, cybersecurity, data protection and information governance policies. - Provide occasional support outside normal working hours where operationally required. - Undertake any other reasonable duties commensurate with the level of the role as requested by the IT Manager. Essential Skills & Experience - Experience supporting enterprise IT environments, preferably within a multi-site organisation. - Good working knowledge of Microsoft 365 technologies, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft Entra ID. - Experience with endpoint management and enterprise security technologies, including Microsoft Intune, Microsoft Defender or equivalent solutions. - Good working knowledge of end-user devices (desktops, laptops, tablets, mobile), operating systems (Windows, macOS, mobile OS), cloud-based applications and networks - Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPN connectivity, wired and wireless networking. - Experience supporting enterprise applications, cloud services and business-critical systems. - Experience using IT Service Management (ITSM) or helpdesk platforms to manage incidents and service requests. - Strong troubleshooting, analytical and problem-solving skills with the ability to prioritise and manage multiple tasks effectively. - Excellent customer service, communication and interpersonal skills, with the ability to support both technical and non-technical users. - Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills - Microsoft certifications such as MS-900 or AZ-900 . - ITIL Foundation certification or equivalent. - Knowledge of PowerShell or basic automation scripting. - Experience supporting higher education or multi-site organisations. Personal Attributes - Professional, customer-focused and approachable. - Strong sense of ownership, accountability and attention to detail. - Excellent communication and teamwork skills. - Flexible, adaptable and able to work under pressure. - Committed to continuous learning and professional development. Additional Requirements - Willingness to travel between UKMC campuses when required. - Flexibility to provide occasional evening or weekend support where operationally required. - Full UK driving licence (desirable).

PAM Support Engineer Location: Inverness / Manchester - 5 days onsite/week Salary - Depending on experience CONTRACTOR MUST BE SC CLEARED (active) and BE A SOLE UK NATIONAL (MOD SC CLEARED PREFERABLE) MUST BE PAYE THROUGH UMBRELLA Role Description : As part of the Identity Access Management Team, you will be supporting the delivery of IAM services to ensure the right people (or systems) have the right access to the right resources at the right time, and for the right reasons. It typically covers: - Identity lifecycle management - creating, modifying, and removing user accounts - Authentication - verifying who someone is (e.g., passwords, MFA, certificates) - Authorization - controlling what users are allowed to access - Governance & auditing - tracking access and ensuring compliance Your role Create IAM Service Design, detail TOM, Lead transition KT and Shadowing IAM Service Leadership and Governance KPI-SLA tracking and reporting Continuous improvement Stakeholder management Risks and issues management Your skills and experience Hybrid IAM Environment Service Leadership experience Deep expertise across IAM domains - IGA, MFA, SSO, PAM & PKI Additional desirable skills and experience Hands-on experience in supporting On-Prem IAM tools like Microsoft Identity Manager (MIM) and Active Directory. Hands-on experience in supporting Cloud IAM tools like Microsoft Entra ID and Okta. Hands-on experience in supporting PAM tools like BeyondTrust. Benefits Include: - Contributory pension scheme - Employee Assistance Program - Medical and Dental cover - 22 days holiday + bank holidays - Maternity Pay/Shared Parental leave and paternity leave - Sick pay Suitable Candidates should submit CVs in the first instance. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

About The Role What you can expect from us - We offer a competitive salary of £31,350. - 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. - Salary Finance - access both short and long terms loans, plus provides access to a savings facility. - Opportunity to further increase annual leave with service or though the holiday purchase scheme. - Immediate entry to our Pension scheme (matched contributions up to 10%) - A great flexible working environment, with a range of family friendly policies - Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. - Paid leave for absence including sickness, maternity, paternity, and adoption leave. - Access of up to £150 annually through the 'Learning for life' scheme - Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. - Develop your career with support and access to training and qualifications. We are currently recruiting an Early Intervention Specialist (Rent Support Specialist) to join our Customer Account & Money Advice team. This is a 10-month maternity cover position working collaboratively across S4B, Onward Homes, and CPS. This is a hybrid, home-based role. You have no daily office requirement, but a minimum of one day office based is required at our S4B Office (15 Brunswick Street, Manchester, M13 9SU). Additionally, travel to various office locations is expected for meetings, training, and other business needs. Occasional work outside of office hours as and when required to attend meetings. Key responsibilities The purpose of this role is to work within the Customer Accounts team to effectively manage lower-level arrears cases and carry out other key administrative duties to protect Onward's income and maximise performance and help to sustain our customers' tenancies. Rent and Service Charge Accounts and Sundry Debts - Management of rent and service charge accounts up to court level for all tenures across Onward Homes, Contour Property Services and S4B. - Assist with tenancy sign-ups, informing customers of required payment in advance and their responsibility for ongoing payments. Where applicable, provide basic welfare benefit advice and liaise with local HB/DWP services when required. - Ensure customers and former customers are contacted via various methods at the appropriate times to secure payments and maintain high income collection; using technology effectively to make sure we're having the right conversation with the right customers at the right time. - Take accountability for handling income related inbound and outbound customer interaction via various channels, working collaboratively with the Customer Services Team - Play a key role in the achievement of the team KPI's by taking ownership for your own personal performance to achieve targets. - Working proactively with colleagues to achieve high levels of performance and seek out opportunities for efficiencies. - Take responsibility for administrative income related tasks. Legal Action - Ensure action taken complies with pre-action protocols and Equality Act requirements prior to hand off to the Customer Accounts Specialist where applicable. Welfare Benefits - Provide accurate advice and assistance to maximise income for customers. - Refer customers to internal and external agencies as appropriate. Collaborative Working - Work effectively with internal service areas to deliver a holistic package of housing related services to customers and maintain high income collection. - Work with external agencies to achieve the best outcome for the customer and the business. Customer Service - Deliver excellent customer service to our customers on a consistent basis; offering a bespoke tailored service to ensure high levels of satisfaction and outcomes, whilst adhering to the Customer Charter and delivering the quality of service set out in the Onward Style Guide. Skills/Experience Essential: - Willingness to develop knowledge and awareness of related housing regulations/ law. - Ability to take an assertive yet supportive approach to negotiate successful outcomes for Onward, Contour Property Services, S4B and their customers. - Demonstrates high levels of motivation and resilience combined with enthusiasm, commitment and a curious, inquisitive approach to challenge and seek continuous improvement. - Experience of delivering high levels of Customer Service. - Experience of liaising with external partners. - Ability to adapt to change to improve performance. - Competent user of technology with an understanding of its role in communication and driving business success. - Good understanding of the social, economic, and political context in the neighbourhoods in which we operate. - Excellent written and oral communications skills, conveying information in a suitable and relevant way. - IT skills - Microsoft office to Intermediate level. Essential Qualifications - Educated to GCSE standard or equivalent qualification/ experience. Desirable: - Relevant professional qualification e.g., CIH. - GCSE English and Mathematics at Grade C or 4 and above About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch. -

Senior Service Desk Specialist Reference: PC0726-3M Salary: £30,000 £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday Friday Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer Based in Manchester- Mon Fri, needed to provide end user support. As Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM / Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer needs to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer would ideally have previously contributed to Knowledge Banks (KB s) and acted as a Senior member in a technical capacity and used to setting good standards! Can you add value to a team? Apply now we are waiting to invest in your career!

IT Support Engineer Location: Whitefield & Royton, Greater Manchester Salary: 32,000+ DOE Job Type: Permanent Full Time The Opportunity A well-established manufacturing business is looking to appoint an experienced IT Support Engineer to join its internal IT team. This is an excellent opportunity for someone who enjoys a varied support role, providing both 1st and 2nd Line support while also getting involved in infrastructure improvements and technology projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities - Deliver 1st and 2nd Line IT support to users across multiple sites. - Manage incidents and service requests through to successful resolution. - Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. - Support Microsoft 365, Azure and Intune environments. - Administer Active Directory, Group Policy and Windows Server. - Troubleshoot hardware, software and networking issues. - Support VPN, Wi-Fi, DNS and DHCP environments. - Assist with IT infrastructure upgrades and business improvement projects. - Maintain accurate documentation and asset records. - Deliver a high level of customer service to users across the business. Skills & Experience Required - Minimum 2 years' experience in an IT Support, Service Desk or 2nd Line Support role. - Strong knowledge of Microsoft Windows environments. - Commercial experience with: - Microsoft 365 - Active Directory - Azure - Microsoft Intune - Windows Server - Group Policy - DNS & DHCP - Experience troubleshooting desktop, hardware and networking issues. - Excellent communication and customer service skills. - Ability to prioritise workload and manage multiple support requests. - Full UK Driving Licence and access to your own vehicle. Desirable Experience - VMware or Hyper-V - VoIP / IP Telephony - Endpoint Security solutions - iOS & Android device management - Linux or macOS exposure - Manufacturing or industrial environment experience What's on Offer? - Competitive salary with flexibility for the right individual. - Secure permanent position with a well-established organisation. - Exposure to modern Microsoft technologies including Azure and Intune. - Opportunity to work on infrastructure and IT improvement projects. - Friendly, collaborative internal IT team. - Genuine opportunities for technical development and career progression. Apply Now If you're looking for a varied IT Support role where you'll work with modern technologies, support a diverse user base and have opportunities to develop your technical skills, we'd love to hear from you. Apply today for a confidential discussion

1st/2nd Line IT Support - Manchester Location: Manchester - On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users across hardware, software, and network issues. You will work in-office 5 days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: - Provide 1st and 2nd line support to end users, both remotely and on-site. - Manage and resolve hardware, software, and network issues. - Support Office 365, Exchange, and on-premise systems. - Respond to and resolve tickets using the company's helpdesk system. - Install, configure, and maintain IT equipment. - Escalate complex issues to senior engineers as required. - Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: - Proven experience in a 1st/2nd line IT support or helpdesk role. - Strong troubleshooting skills and ability to resolve issues efficiently. - Experience with Office 365, Exchange, and on-premise environments. - Confident with hardware installation, maintenance, and problem resolution. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Benefits: - Excellent career progression and training opportunities - Good holiday entitlement Interested? Please Click Apply Now! 1st/2nd Line IT Support - Manchester

Role Title: 3rd Line Support Engineer (Messaging Specialist) Location: Manchester / fully onsite Duration: 6 initial months contract Rate 470 - 520 CLearance: BPSS required MUST BE PAYE THROUGH UMBRELLA Role Description: Job Description - Workplace Engineer - 3rd Line Support Microsoft 365 Engineer (Messaging Specialist) We are seeking an experienced 3rd Line Support Microsoft 365 Engineer with strong expertise across the Microsoft 365 ecosystem and a specialization in Messaging and Collaboration Services. The successful candidate will act as a senior technical escalation point for complex incidents, problems, and service requests, providing expert-level support for Microsoft Exchange Online, mail flow, security, compliance, and hybrid messaging environments. Your skills and experience - Provide expert 3rd line support for enterprise messaging platforms - Manage and troubleshoot complex email security, encryption, and compliance solutions. - Investigate and resolve issues relating to: o Email delivery and routing o Secure email encryption o Message hygiene and filtering o Anti-spam and anti-phishing policies o Data Loss Prevention (DLP) o False positives and quarantine management o Secure mail exchange with external partners Configure and support third-party messaging security gateways and email protection platforms. Work with Security Operations teams to investigate phishing campaigns, email spoofing attempts, malware incidents, and email-based threats. Support regulatory and compliance requirements through secure email and information protection technologies. Microsoft 365 Expertise & SharePoint Skills Strong hands-on experience with Microsoft 365 suite, including SharePoint Online, Teams, OneDrive, and Exchange. Expertise in M365 administration, configuration, and tenant management. Knowledge of security, compliance, and governance in M365 environments. Experience with Sharepoint site architecture, permissions, content management, and document libraries Expert-level knowledge of: o Exchange Online o Exchange Hybrid o Exchange Online Protection (EOP) o Microsoft Defender for Office 365 o Outlook and Outlook connectivity o Mail flow management and transport rules o SMTP and email routing Hands-on administration and support of enterprise email security and governance platforms, including: Proofpoint -Mail gateway and security ClearSwift -Routing, DLP and content control Egress & PGP - Encryption and partner mail If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

1st/2nd Line IT Support - Manchester Location: Manchester On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users across hardware, software, and network issues. You will work in-office 5 days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: - Provide 1st and 2nd line support to end users, both remotely and on-site. - Manage and resolve hardware, software, and network issues. - Support Office 365, Exchange, and on-premise systems. - Respond to and resolve tickets using the company s helpdesk system. - Install, configure, and maintain IT equipment. - Escalate complex issues to senior engineers as required. - Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: - Proven experience in a 1st/2nd line IT support or helpdesk role. - Strong troubleshooting skills and ability to resolve issues efficiently. - Experience with Office 365, Exchange, and on-premise environments. - Confident with hardware installation, maintenance, and problem resolution. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Benefits: - Excellent career progression and training opportunities - Good holiday entitlement Interested? Please Click Apply Now! 1st/2nd Line IT Support - Manchester