It Support Jobs

Position Summary This position primary function is to resolve calls and support tickets Essential Functions Answer calls and respond to tickets and emails Quickly and accurately determine incident scope and impact. Provide support and resolve problems to the end users satisfaction Monitor and respond quickly and effectively to requests received through the Support Center via Call, ticket or email Monitor tickets assigned to the queue and process first-in first-out based on priority Troubleshoot issues with end-users and work toward first call resolution Deliver high quality assistance to on-site and remote personnel Utilize and maintain the Support Center tracking software by maintain issues in the system from first contact with end user including responsibility for call ownership Document all information according to standard operating procedures Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Manage PC / Laptop setup and deployment for new employees using standard hardware, images and software Setup new employees / consultants / Vendors information into Active Directory Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades / break fix as required Identify and Escalate problems as required to support teams. Act as a liaison between customers and technical escalation teams. Update the internal knowledgebase with issue resolution details Support computers, laptops, tablets, smart phones and applications Assist users in detecting and removing viruses, spy ware, and other malicious software Qualifications High School diploma or equivalent 2 years of related work experience Knowledgeable on Windows operating systems & Office suite, Citrix, VPN access, printer & copier configuration Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers.

Sevita provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Hiring Immediately- $13.25 per hour THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL - Be proud of rewarding work helping people grow, learn, and live well - Develop real, meaningful relationships with the individuals you serve - Experience ownership and trust from your leaders to do what's right for participants - Take initiative to help participants be part of the community and enjoy their favorite activities - Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER - Competitive Pay: $13.25 per hour, Pay on Demand , Full benefits package for full-time employees , including a 401(k) with a 3% company match - Time Off: Paid time off plus holiday pay to recharge so you can be your best at work - Network of Support: Supervisors who care deeply about the participants and your wellbeing - Job Security: A stable job at an established, growing company - Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA - Education: High School Diploma or equivalent - Skills: Communication, adaptability, multi-tasking, teamwork, time-management - Behaviors: Patient, compassionate, reliable, responsible - Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Description: Job Title: Showroom Sales Support Reports to: Regional Sales Manager Department: Rockville Showroom FLSA Status: Salary, Exempt Date: 10/18/2022 Supervisory: N/A VISION Create a customer friendly experience for clients as they enter and leave our showrooms by maintaining a positive can-do attitude and facilitating client interaction with our Sales and Design Consultant and Customer Service. Core Competencies - Excellent verbal and communication skills - Working knowledge of computer systems (CRM experience helpful) - Ability to maintain positive working relationship with customers and co-workers. - Proper phone etiquette including how to receive a call, transfer a call, put callers on hold, take a message and end a call. - Ability to create and use excel spreadsheets and word documents - Types 60 words a minute Job Duties - Be the showroom ambassador while helping to sell tile - Greet clients when they enter and leave the showroom with a warm welcome and sincerely thank them for visiting ACI. - Smile, engage, greet customers with curiosity and empathy - Have clients sign-in (obtain as much information as possible including customer name, address, contractors, etc.) - Enter client information and log traffic in SFDC - Distributes walk-in customers to Sales & Design Consultants per guidelines - Communicates with customers via Email, the phone and in person - Write quotes and check stock for Sales Design Consultants (All clients should receive a quote within 24 hours for material selection) - Check voice mail timely, within company standards - Schedule appointments for Sales & Design Consultants - Type and process sample check-outs via Salesforce - Hand out marketing material - Ensure everyone is helped - happy - and provided for - Maintain showroom appear by ensuring tile samples are put away - Keep reception area clean - Responsible for Opening/Closing showroom according to Checklist - Order showroom supplies (Backup) - Conduct price checks and stock inventory checks - Place follows up and receive sample orders - Responsible for UPS/FedEx/Currier Services as needed - Send out control samples to vendors - Help to process orders when needed - Send special items to customers or vendors (flowers, cookies, etc.) as needed - Schedules Courier service when applicable for designers. Master the 6 Deliverables : - Sales RX Follow through (See implementation for more detail) - Greeting properly (via phone, get them to make appointment, directions) - Good Morning, Evening, Afternoon - Building rapport - Get information - quote, related party - Next Appointment or Close - Daily Huddle - Rotation Schedule - Activities Completed by End of Day - Tag the sales staff to make sure these non-completed work gets done, Next action, quote, related parties. - Open Tasks on their Home page - Response Time - Follow ups within 48 hours - Customer greeted within 15 seconds - Emails/VM within 2-4 hours - Pending meetings individually - weekly Reports Generated by Department and Frequency of use - Daily report to Manager - Daily Sales and Sign-In reports Key Performance Indicators - Maintains positive/inviting attitude with customers - All customers signed in and information recorded accurately - Walk-ins distributed as per guidelines - Develops rapport with major accounts - Sign-In Reports completed accurately and daily - Phones answered in a timely manner - Proper Phone etiquette followed - % of customer that are helped - Number of positive online social media reviews - Organized Front Desk EXPECTED NUMBER OF HOURS WORKED PER WEEK: 45 I have read, understand and accept the duties, responsibilities and requirements as stated above. Employee Signature: Date: Requirements: PIb567eac4a9ca-1599

Job Description: The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests, resolving Level I incidents in accordance with established Incident Management policies, and escalating issues as appropriate. The position also supports desktop-related project tasks and assists in maintaining standardized hardware and workstation configurations across the organization. This role requires a strong focus on customer service, documentation, and adherence to healthcare IT standards. The Desktop Support Technician I works independently to prioritize tasks while following defined escalation paths and service level agreements (SLAs). Required Skills & Qualifications: - Associate's degree in Computer Science, Information Technology, or a related field OR high school diploma with a minimum of two (2) years of desktop support experience. - Healthcare IT support experience preferred. - Proven ability to troubleshoot and support Windows desktop operating systems. - Experience supporting Microsoft Office, Outlook, and internet-based applications. - Ability to repair and support desktop and laptop hardware (HP and/or Macintosh preferred). - Experience with IT service management (ITSM) ticketing systems such as Cherwell or ServiceNow preferred. - CompTIA A+, Microsoft Certified Professional (MCP) certifications preferred. - Excellent customer service, communication, and organizational skills. - Ability to manage multiple tasks and prioritize workload effectively. - Strong problem-solving skills and attention to detail. - Ability to work independently while following established processes and escalation procedures. - Proven ability to work effectively with non-technical users at all organizational levels. Your Extraordinary Career Starts Here We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals. Our comprehensive benefits program includes, but is not limited to: - Medical, dental and vision coverage - Wellness program, including free screenings - Healthcare and Dependent Care Spending Accounts (HSA) - Retirement savings plan - Life insurance - Disability income protection - Employee Assistance Program (EAP) - Fitness center discount program - Tuition assistance and career development - Paid Time Off (PTO) - Reward and recognition programs Join our team of healthcare professionals at Powers Health. Apply today! PI9e2d3d2ffdf8-7050

hackajob is collaborating with MANTECH to connect them with exceptional professionals for this role. MANTECH seeks a motivated, career and customer-oriented Software Application Support Engineer to join our technical support team in Chantilly, VA . In this role, you will be the dedicated technical expert for our custom software applications. Your primary focus will be assisting enterprise clients and internal users with complex software configurations, application errors, data inquiries, and integration workflows. Responsibilities include but are not limited to: - Diagnose, isolate, and resolve complex application errors, workflow interruptions, and software anomalies reported by users. - Write basic to intermediate database queries to verify data integrity, investigate user-reported discrepancies, and troubleshoot reporting issues. - Review and analyze API payloads, webhooks, and third-party integration logs to identify where data exchanges are failing. - Own technical issues from initial report through to resolution by documenting detailed troubleshooting steps, customer communications, and root causes within the ticketing system. - Replicate and document verified software defects with clear technical evidence (logs, reproduction steps, environment details) for escalation to the Product and QA engineering teams. - Create and maintain user-facing help articles, FAQs, and internal knowledge base documentation regarding application features and updates. Minimum Qualifications: - Bachelor's degree in Information Technology, or Computer Science, or Management Information Systems (MIS) or in equivalent technology degree and 4+ years of experience in a technical support role specifically supporting software applications, SaaS products, or web-based platforms or High School Diploma and 10 + years of experience. - Strong foundational knowledge of SQL (or NoSQL) to query databases for data verification and troubleshooting. - Familiarity with HTML, CSS, JavaScript, and browser developer tools (Inspect/Console) to diagnose front-end application behavior. - Understanding of RESTful APIs and experience using tools like Postman or log viewers (e.g., Splunk, Datadog) to investigate application errors. - Familiarity with cloud-based architectures (AWS, Azure) and how modern SaaS web applications function. - Experience using enterprise support platforms such as ServiceNow. Preferred Qualifications: - Relevant technical certifications such as CompTIA A+, Network+, or Security+, or the ability to obtain a certification within 6 months of start date. - Demonstrates a logical approach to problem-solving and an innate curiosity to figure out why an application is behaving unexpectedly. - Excellent written and verbal communication, with the ability to explain technical workflows and workarounds clearly to non-technical users. - Exhibits a strong desire to help people, showing patience and professionalism when dealing with frustrated users during critical software disruptions. Clearance Requirements: - Must hold an active TS/SCI clearance with Polygraph Physical Requirements: - Must be able to remain in a stationary position 50%. - Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. - Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. - Must be able to exchange accurate information in these situations.

Position Summary The Commercial Support Specialist provides administrative support to the Commercial team by maintaining accurate customer data and supporting daily commercial operations. This role is responsible for data entry and account maintenance in Salesforce and KAG's customer-facing platform, assisting with customer onboarding, account updates, reporting, and other administrative tasks. The position helps ensure data accuracy, efficient processes, and a positive customer experience through strong attention to detail and organizational skills. Essential Functions - Maintain accurate customer and account information in Salesforce, KAG Trip Focus, and other commercial systems to ensure data integrity. - Coordinate customer onboarding by managing account setup, required documentation, and system updates from start to finish. - Support the Commercial team with administrative, operational, and reporting activities, including proposals, presentations, analytics, and KPI reporting. - Generate, maintain, and distribute reports to support customer activity, sales performance, and leadership reporting. - Build and maintain positive working relationships with customers, field sales representatives, operations, and internal stakeholders to ensure an exceptional customer experience. - Serve as a resource for customer data, CRM, and customer portal inquiries, including providing training and support for KAG Trip Focus. - Identify opportunities to improve processes, streamline workflows, and enhance data quality across commercial systems. - Maintain accurate records of customer and sales activity within Salesforce and other commercial platforms. - Participate in customer meetings, conferences, and other commercial events as needed (approximately 10% travel). - Perform other duties and special projects as assigned. - Experience with CRM systems, preferably Salesforce. - Minimum of 2 years customer-facing role, transportation and/or logistics experience is a plus. - Strong Communication skills: written and verbal - Experience working with Microsoft 365 platform and products. - Customer-focused with a collaborative, team-oriented approach. - Self-motivated, dependable, and able to work independently while contributing to a team environment. - Strong attention to detail with excellent organizational and time management skills. - Willingness to travel up to 10% as needed. Some additional items would be required continuing educational classes (Sandler or other job specific classes) Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: - Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. - Provide constructive guidance to other employees and representatives of third parties. - Contribute to providing the highest quality of products and services to customers.

Position Summary This position primary function is to resolve calls and support tickets Essential Functions - Answer calls and respond to tickets and emails - Quickly and accurately determine incident scope and impact. - Provide support and resolve problems to the end users satisfaction - Monitor and respond quickly and effectively to requests received through the Support Center via Call, ticket or email - Monitor tickets assigned to the queue and process first-in first-out based on priority - Troubleshoot issues with end-users and work toward first call resolution - Deliver high quality assistance to on-site and remote personnel - Utilize and maintain the Support Center tracking software by maintain issues in the system from first contact with end user including responsibility for call ownership - Document all information according to standard operating procedures - Install, test and configure new workstations, peripheral equipment and software - Maintain inventory of all equipment, software and software licenses - Manage PC / Laptop setup and deployment for new employees using standard hardware, images and software - Setup new employees / consultants / Vendors information into Active Directory - Assign users and computers to proper groups in Active Directory - Perform timely workstation hardware and software upgrades / break fix as required - Identify and Escalate problems as required to support teams. - Act as a liaison between customers and technical escalation teams. - Update the internal knowledgebase with issue resolution details - Support computers, laptops, tablets, smart phones and applications - Assist users in detecting and removing viruses, spy ware, and other malicious software Qualifications - High School diploma or equivalent - 2 years of related work experience - Knowledgeable on Windows operating systems & Office suite, Citrix, VPN access, printer & copier configuration Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: - Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. - Provide constructive guidance to other employees and representatives of third parties. - Contribute to providing the highest quality of products and services to customers.

REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pay $ 18.50 an Hour! Schedule Thursday, Every Other Saturday/Sunday 2:00 PM-10:00 PM (16 Hours) This position requires someone who has a Driver's License for at least one year (post-permit) and a clean Motor Vehicle Registration record that meets Sevita's insurability policy. THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL - Be proud of rewarding work helping people grow, learn, and live well - Develop real, meaningful relationships with the individuals you serve - Experience ownership and trust from your leaders to do what's right for participants - Take initiative to help participants be part of the community and enjoy their favorite activities - Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER - Competitive Pay: Pay on Demand , Full benefits package for full-time employees , including a 401(k) with a 3% company match - Time Off: Paid time off plus holiday pay to recharge so you can be your best at work - Network of Support: Supervisors who care deeply about the participants and your wellbeing - Job Security: A stable job at an established, growing company - Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA - Education: High School Diploma or equivalent - Experience: Six months of experience in human services, direct care, or care coordination preferred - Skills: Communication, adaptability, multi-tasking, teamwork, time-management - Behaviors: Patient, compassionate, reliable, responsible - Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance Apply today and explore careers, well lived at Sevita. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

Agency Support Analyst To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system. Provide a solid level of support to applications and products including, but not limited to, FBCARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll's ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage. Required High school diploma or equivalent required. Three years of experience in information technology or concentrated use of personal computers required. Good understanding of insurance concepts required. Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience. Preferred Associate's or bachelor's degree in business or computer science preferred. Experience in customer service or technical help desk environment preferred. Understanding of Farm Bureau's processing environment preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI02d2b85cc86d-0576

ATTC Manufacturing, Inc. Job Type: Full-time On-site About ATTC Founded in 2000, ATTC Manufacturing produces precision-machined brake drums, rotors, steering knuckles, and more for the automotive industry. We're committed to quality, innovation, and continuous improvement , and we know it all starts with investing in our people. Position Overview ATTC is seeking a Sales Support Generalist to help strengthen customer relationships and support business development activities within the automotive manufacturing industry. Japanese-English bilingual skills are strongly preferred, but candidates will be evaluated based on overall experience, skills, and suitability for the role. This position offers an excellent opportunity for early to mid-career candidates to gain hands-on experience working with Tier 1 and Tier 2 automotive customers, while collaborating closely with cross-functional internal teams. This is a full-time, onsite position, with travel as needed. Key Responsibilities - Build and maintain strong relationships with customers (Japanese and/or English communication as applicable) - Support new business development, including trial calculations for shipping quantities and prototype products - Assist with pricing discussions for new products and quarterly price adjustments - Prepare and manage quotes, feasibility reviews, and mold/tool documentation - Coordinate project start-ups with internal teams such as Quality, Engineering, and Production Control - Analyze design, material, and process changes to evaluate cost impact - Support negotiations with suppliers for raw materials and outsourced products - Respond to customer inquiries and assist in resolving issues to improve customer satisfaction - Follow company policies, quality standards, and safety requirements - Perform other related duties as assigned Qualifications / Selection Criteria Candidates will be evaluated based on a combination of relevant experience, transferable skills, and overall fit for the role. - Experience in sales, procurement, project management, or related functions within the manufacturing industry (industry not limited) is highly valued - Japanese-English bilingual skills are a strong asset, but not required - Candidates who are bilingual may be considered even without direct manufacturing experience, based on their background, skills, and aptitude - Strong communication, organization, and problem-solving skills - Ability to manage multiple tasks and work effectively in a team environment - Willingness to work onsite and travel as needed Why You'll Love Working Here - Competitive pay plus shift differential - Affordable insurance options (medical, dental, vision, HSA) - 401(k) with company match - Paid time off and holidays - Tuition reimbursement - Company-paid disability coverage - Referral and recognition programs - Wellness and appreciation events Join Our Team If you're a hands-on leader who thrives in a fast-paced manufacturing environment, ATTC wants to hear from you! Apply today! Compensation details: 55000 Yearly Salary PIfecca-0595

Description: We are seeking a motivated and customer service oriented individual to join our team as a Building Materials Sales Support specialist. In this role, you connect our products with the professionals who use them, providing vital support to our sales team and ensuring that our customers receive the highest quality service. If you have a knack for problem-solving and an interest in the building and construction industry, we encourage you to apply and help us build success one project at a time. Join a company that has been the backbone of the Charlottesville building community for over 130 years. We offer a stable, family-oriented work environment where long-term career growth is encouraged. Check us out: Essential Duties: - Desire to learn from experienced sales staff. - Assist outside and inside sales representatives by preparing quotes, drafting professional proposals, and sourcing product technical data for client meetings. - Greet and assist walk-in customers and handle phone inquiries regarding product availability, lead times, and order status. - Develop a working knowledge of building materials to help guide customers toward the right solutions for their projects. - Assist customers by preparing quotes, drafting proposals, and sourcing product data for client meetings. - Accurately enter and process sales orders into the system, ensuring that delivery dates, product specifications, and pricing are exact. - Process returns/credits, and assist with general office duties as needed. This position could lead to a commissioned salesperson position once experience is gained. Benefits include: - Choices for Medical, Dental, and Vision insurance. - 401(k) Retirement Plan and Profit Sharing Plan. - Employer-paid Life and Long-Term Disability insurance. - Paid Time Off (PTO) and Paid Holidays. - Employee Purchase Discounts. Requirements: - Exceptional verbal and written communication skills; ability to explain technical products to a non-technical audience. - Ability to manage multiple high-priority quotes and orders simultaneously without losing track of details. - Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office. - Must be able to remain on your feet for extended periods while assisting in the showroom or checking inventory in the yard. Compensation details: 21.5-21.5 Hourly Wage PI3e8883d44fa5-5812

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times. The compensation for this position will be commensurate with education or work experience. Responsibilities What You'll Be Doing: - Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through resolution. - Installs, configures, and troubleshoots desktops, laptops, printers, and mobile devices (iOS/Android) using deskside and remote support methods. - Diagnoses and resolves advanced Windows 10/11 and macOS issues, including user profiles, system performance, connectivity, and application behavior. - Diagnoses and resolves hardware and peripheral issues (monitors, docks, keyboards, mice, headsets, printers/scanners) and coordinates warranty repairs and replacements as needed. - Supports employee onboarding and offboarding activities, including device provisioning, accessory issuance, system access validation, and return of equipment. - Supports and maintains Microsoft Intune policies, configuration profiles, and compliance settings, troubleshooting device enrollment, policy application, and configuration issues for Windows and iOS/iPadOS devices. Qualifications What We're Looking For: - Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus. - 5+ years of experience in IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting. What You'll Need for Success: - Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support). - Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment. - Identity and Access skills including Active Directory (on-prem) and Entra ID (Azure AD), group membership management, MFA troubleshooting, and familiarity with hybrid identity and hybrid-joined devices. If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration. What You'll Get In Return: - Generous salary and bonus program(s) - Low-cost Medical, Dental, and Vision insurance - Retirement plan with employer matching contributions - Attractive vacation programs - Inclusive Group Life insurance - Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits - Rewarding employee referral program - Valuable employee training program(s) Badger Infrastructure Solutions is the industry leader in non -destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join and grow with Badger.

Community Support Facilitator - Sub/Temp Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! Gilroy/Hollister Area Pay Rate: $22.53 per hour Purpose: Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities - The following are the essential functions of the position. - An employee in this classification is responsible for carrying out these functions: 1. - Provide group and/or individual support in the community as identified in the consumer's Individualized Personal Plan. 2. - Develop opportunities for consumers to participate as valued and contributing members of the community. - Facilitate and model interactive relationships with community members. 3. - Facilitate and develop activities to build relationships, skills, and experience in the community. - Travel with and/or transport client throughout the local community. 4. - Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. - Act as advocate on behalf of consumers served. 6. - Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. - Maintain a professional relationship with consumers, family members and appropriate others. - Represent HOPE in the community in a professional manner. 8. - Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. - Coordinates consumer programming with Center's activities, services, and staff. 10. - Acts as a mandated abuse reporter. 11. - Perform other duties as assigned, to assure efficiency of program services. - Minimum Qualifications High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver's license and clear driving record. Knowledge, Skills and Abilities: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. Compensation details: 21.25-21.25 Hourly Wage PI189afc6b5-

Community Support Facilitator Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! Pay Rate: $22.53 per hour Summary Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Essential Functions The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumer's Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinates consumer programming with Center's activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Qualifications Required High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver's license and clear driving record. Knowledge, Skills and Abilities 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification (Hope can provide necessary training, if needed). 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. $21.25 - $21.25 an hour Compensation details: 21.25-21.25 Hourly Wage PIac0ece5-

Community Support Facilitator II Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.75/hr Purpose: Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities - The following are the essential functions of the position. - An employee in this classification is responsible for carrying out these functions: 1. - Provide group and/or individual support in the community as identified in the consumer's Individualized Personal Plan. 2. - Leads curriculum development and implementation. - Assists with job developing, scheduling and staff training. 3. - Facilitate and develop activities to build relationships, skills, and experience in the community. - Travel with and/or transport client throughout the local community. 4. - Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. - Act as advocate on behalf of consumers served. - Develops and implements behavioral support plans for individuals with challenging behaviors and to assure consumer safety. 6. - Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. - Maintain a professional relationship with consumers, family members and appropriate others. - Represent HOPE in the community in a professional manner. 8. - Acts as back-up to the program coordinator. 9. - Leads consumer programming with Center's activities, services, and team of staff. 10. - Acts as a mandated abuse reporter. 11. - Perform other duties as assigned, to assure efficiency of program services. - Additional Responsibilities - 1. - Conduct morning meetings to facilitate communication and coordination among staff members. - You will be responsible for leading these meetings and addressing any scheduling conflicts that arise, ensuring that daily activities run efficiently. 2. - Assisting with the monthly Individualized Services Plan (ISP) staffing log and calculating statistics for vertex reports. - Your attention to detail will be essential in accurately compiling and analyzing data to inform program services. 3. - Mentoring participants and resolving conflicts that may arise between them. - Your role will involve providing guidance, developing behavioral plans and other supports to foster positive relationships and a harmonious environment with our program. 4. - Provide assistance with stroll duties as needed. - This may involve helping with morning and afternoon stroll. 5. - Serve as a point of contact for new participants and staff members during the orientation process, providing ongoing support and guidance as needed. - You will be responsive to their needs and questions, fostering a positive and inclusive environment. - Minimum Qualifications BA or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment, or Approved combination of experience and education, and Possession of a valid California Driver's License, a clear driving record and auto insurance. Reports To Assigned Program Coordinator, Manager. Supervisory Responsibility: none Required knowledge, Skills and Abilities: 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification. 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Physical and Environmental Conditions: Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. Compensation details: 21.75-21.75 Hourly Wage PI043e02d58cf5-3417

Join our award-winning "One Concentrix" team as a remote Customer Service / Tech Support Representative! We're looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world's best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns " World's Best Workplaces ," " Best Company Culture ," and " Best Companies for Career Growth " awards every year? Then a remote Customer Service / Tech Support Representative at Concentrix is the right place for you! As a remote Customer Service / Tech Support Representative, you'll join an organically diverse team from around the globe where all members contribute to and support each other's success and wellbeing, proudly united as "game-changers." Together, we serve as the intelligent transformation partner for the world's best-known brands, delivering exceptional customer experiences with tech-powered innovation. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and ongoing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Representative working from home, you will: - Provide inbound customer support using a call flow guide - Resolve technical issues related to hardware, software, and client products - Track, document, and retrieve information in databases - Be an amazing problem-solver - Offer additional products and/or services - Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative (Remote) role include: - Strong focus on building customer relationships - 1+ year of customer service experience - Technical support experience preferred - Open availability - A high school diploma or GED - A quiet, distraction-free environment to work from in your home - Proficiency in fast-paced multi-tasking - Eagerness to learn new technologies - Strong problem-solving skills with the ability to ask probing questions to come to a resolution - Strong computer navigation skills and PC knowledge - A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) - High Speed internet (no wireless/hotspots or satellite) and a smartphone - Must reside in the United States and have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: - The base salary wage for this position is $15.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. - DailyPay enrollment option to access pay "early," when you want it - Paid training and performance-based incentives - Lucrative employee referral bonus opportunities - Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more - Health and wellness programs with trained partners to help promote a healthy you - Mentorship programs that support your rewarding career journey - Work-from-home convenience - Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support - Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more - A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their "employer of choice." JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

hackajob is collaborating with MANTECH to connect them with exceptional professionals for this role. MANTECH seeks a motivated, career and customer-oriented Senior Cyber Support Developer to join our team in Chantilly, VA . This role supports key development efforts and will contribute to building scalable, high-quality solutions that align with mission needs. Responsibilities include but are not limited to: - Maintain enterprise IT infrastructure, ensure system reliability and help maintain overall system security in a virtualized environment. - Identify and implement best-practice solutions for complex technical problems. - Maintain server infrastructure and perform system upgrades. - Provide technical support to ensure system availability and security. - Manage user access controls and deploy security patches. - Configure and manage network infrastructure and automate pipelines. - Collaborate with internal stakeholders and team members to build solutions that support business requirements. Minimum Qualifications: - Bachelor's degree or 4+ years of additional IT and/or cyber experience in lieu of degree. - 5+ years of software administration experience. - Experience supporting large, complex software development projects. - Experience with configuring and maintaining virtual environments. - Experience with maintaining ServiceNow instances. - IAT Level II certification (GSEC, Security+, SSCP, or CCNA-Security) or the ability to obtain within 6 months of hire. Preferred Qualifications: - Demonstrated experience with Kubernetes orchestration, GitLab CI/CD pipeline implementation, AWS EKS management and Linux server administration. - Ability to diagnose complex technical issues, develop effective solutions and provide timely delivery of resolutions. - Certified ServiceNow Administrator (CSA). Clearance Requirements: - An active TS/SCI with Polygraph is required for this position. Physical Requirements: - The person in this position must be able to remain in a stationary position 50% of the time. - Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

hackajob is collaborating with MANTECH to connect them with exceptional professionals for this role. MANTECH seeks a motivated, career- and customer-oriented Dedicated IT Support Technician to join our dedicated support team in Chantilly, VA . In this role, you will provide lifecycle support for standalone (non-ELA) workstations and kiosks, ensuring secure, reliable, and compliant operation of mission-critical systems. You will perform operating system upgrades, software installations, system hardening, monthly maintenance, and troubleshooting while supporting customer operational requirements. Responsibilities include, but are not limited to: - Provide Tier II/Tier III technical support for standalone (non-ELA) kiosks and workstation systems, performing lifecycle management, troubleshooting, Operations & Maintenance (O&M) rebuilds, system reimaging, and restoration activities to ensure operational readiness. - Perform Windows 11 operating system upgrades, monthly OS patching, security updates, vulnerability remediation, and system hardening to maintain secure, compliant, and reliable workstation environments. - Install, configure, and maintain approved software and operating systems, including Microsoft PowerPoint, software licenses, McAfee antivirus, and other customer-authorized applications. - Implement customer security and configuration requirements by deploying OCS lockdown scripts, IATT Reduced Baseline Control Sets, and configuring user accounts, login settings, screensavers, touchscreen functionality, and other workstation settings. - Diagnose and resolve hardware, software, operating system, and peripheral issues through root cause analysis while ensuring compatibility, minimizing operational disruptions, and maintaining compliance with customer cybersecurity requirements. - Travel locally between customer sites and support temporary assignments as needed. - Work and 8 hour scheduled shift between the hours of 6:00 AM - 6:00PM. Occasional after-hours support as required by mission needs. Shift may vary based on support required. Minimum Qualifications: - HS Diploma and 6+ years of relevant experience OR Associates degree and 4+ years of experience OR Bachelor's degree and 2+ years of experience - Experience supporting standalone Windows workstations and kiosks in a secure enterprise environment, including Windows 10/11 administration, operating system installations, upgrades, imaging, patching, and system rebuilds. - Experience installing, configuring, maintaining, and troubleshooting Microsoft Office applications, endpoint security solutions, antivirus software, and system hardening measures. - Demonstrated ability to troubleshoot and perform root cause analysis across hardware, software, operating systems, and peripheral devices while conducting routine maintenance and security updates. - Strong customer service, communication, and organizational skills with the ability to follow technical documentation, maintain accurate configuration records, and support mission-critical IT operations. Preferred Qualifications: - Experience supporting standalone (non-ELA) customer environments. - Familiarity with OCS lockdown scripts and system security hardening. - Experience implementing IATT Reduced Baseline Control Sets or similar cybersecurity compliance requirements. - Experience with workstation imaging and automated deployment tools. - Knowledge of endpoint lifecycle management and software license administration. - IAT Level II certification (Security+ CE or equivalent). Security Clearance Requirements: - Current/active TS/SCI with Polygraph required. Physical Requirements: - Must be able to remain in a stationary position up to 50% of the time. - Must be able to move throughout customer facilities to install, maintain, and troubleshoot IT equipment. - Must be able to position self under desks, within equipment racks, and other confined spaces to install and maintain hardware. - Must frequently lift and transport computer equipment, monitors, peripherals, and related hardware up to 40 pounds. - Constantly operates a computer and other office productivity equipment, including keyboards, monitors, printers, and scanners.

Salesforce Support Analyst Salary: £45,000-£50,000 Location: Currently fully remote (expected to move to hybrid, 2-3 days per week onsite) Type: Permanent We're looking for a Salesforce Health Cloud Support Analyst to join a growing team supporting a business-critical Salesforce environment click apply for full job details

Operational Support Advisor Are you ready to play a key role in supporting Vital Energis exciting growth strategy? The Opportunity We're excited to say that we're looking for a number of Operational Support Advisors to join our dynamic E&AM team at our state of-the-art Head Office, Blackburn click apply for full job details

We are recruiting on behalf of a large social housing provider for a Housing Systems Support Officer to join its Systems & IT function. This is an excellent opportunity for an experienced Omniledger Pyramid user to play a key role in supporting housing management systems, users and data across a large organisation click apply for full job details

IT Support/ IT Technician Programme No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in IT but don't know where to begin? The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with click apply for full job details

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for an ADAS Integration Support Lead to be based at our customers site in Gaydon. Our Embedded Systems Solutions department (ESS) encompasses all activities outlined under the Autom click apply for full job details

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for an ADAS Release Support Lead to be based at our customers site in Gaydon. Our Embedded Systems Solutions department (ESS) encompasses all activities outlined under the Automotiv click apply for full job details

Administrator - Rugeley (WS15 2FX) Location: Fully onsite Hours: Monday to Friday, 9:00 AM - 5:00 PM (37 hours per week) Pay Rate: £12.86 to £13.25 per hour in the thirteenth working week Duration: Six months (possibility of extension) Are you an organised, detail-oriented professional with excellent communication skills? We're looking for an Operational Support Officer to join a busy Public Secto click apply for full job details

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for an ADAS Asset Support Lead to be based at our customers site in Gaydon. Our Embedded Systems Solutions department (ESS) encompasses all activities outlined under the Automotive click apply for full job details

Infrastructure Support Engineer (Projects) Colchester 30,000 - 40,000 Depending on Experience Are you an experienced IT Support Engineer looking to take the next step in your career? This is an exciting opportunity to join a growing technology consultancy where you'll move beyond traditional support and gain hands-on experience delivering infrastructure projects, cloud deployments and client solutions. As a smaller, ambitious business, you'll be given far greater exposure than you might find in a larger organisation. Working closely with experienced consultants and senior engineers, you'll play an active role across a variety of client projects while continuing to develop your technical skills. This role would suit somebody with a solid 2nd Line Support background who is keen to progress into infrastructure, projects and technical consultancy. Responsibilities include: - Supporting the delivery of infrastructure and networking projects. - Assisting with the installation and configuration of switches, routers, firewalls and wireless networks. - Supporting cloud migrations and client onboarding projects. - Assisting with data migration and implementation projects. - Providing 2nd Line technical support to business clients. - Troubleshooting Microsoft 365, Windows and network-related issues. - Working alongside senior engineers on client deployments. - Building strong relationships with customers and providing excellent technical support. - Learning new technologies and developing your infrastructure knowledge. About You We're looking for somebody who enjoys solving technical problems and is keen to continue learning. You'll ideally have : - Experience within a 2nd Line IT Support position. - Good all-round knowledge of IT infrastructure. - Exposure to Microsoft 365 and Windows environments. - Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP). - Excellent troubleshooting skills. - Strong communication and customer service skills. - A genuine desire to develop your career. - Full UK Driving Licence. Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies would be advantageous but is not essential. Salary - 30,000 - 40,000 depending on experience. - Ongoing training and mentoring from experienced consultants. - Exposure to a wide variety of technologies, infrastructure and client environments. - Genuine opportunity to develop into a Project Engineer or Technical Consultant. - The chance to be part of a growing business where your contribution will make a real difference from day one. Searley Owen are acting as an Employment Agency in relation to this vacancy. We will never submit your CV without your permission.

Lead Sales Support Representative CAN YOU SPEAK SPANISH AND PORTUGUESE? - Job Type: Temporary - Location: Cambridge CB4 - Monday to Friday: 08:30 - 16:30 - Spanish & Portuguese Speaking - Salary: 15 per hour REED Business Support are delighted to represent our client who are urgently seeking a Spanish/Portuguese speaking candidate for a Customer Service/Sales support role. This position is ideal for someone with excellent customer service skills who is comfortable handling phone queries and engaging in sales activities. If you are fluent in Spanish/Portuguese and thrive in a dynamic, sales-driven environment, we encourage you to apply. Day-to-day of the role: - Act as the first point of contact for customers, providing a high-quality service experience. - Handle customer inquiries and resolve issues promptly. - Using Sales Force - Chasing Leads/Sales - Engage in lead generation and sales calls to meet daily and monthly targets. - Plan and prioritise personal sales activities and customer contact to achieve sales goals. - Maintain a transparent sales pipeline in Salesforce, ensuring all sales data is up-to-date and accurate. - Analyse sales data to drive and improve the sales process. Required Skills & Qualifications: - Must be fluent in Spanish & Portuguese. - Must be reliable and diligent - Proven experience in customer service and sales environments. - Strong ability to handle customer inquiries and resolve issues efficiently. - Skilled in using Salesforce or similar CRM tools to track sales activities. - Excellent communication and interpersonal skills. - Ability to work independently in a fully remote setting. Benefits: - Competitive hourly rate. - Opportunity to develop sales and customer service skills in a supportive setting. To apply for this Customer Service/Sales Representative position, please submit your CV and a cover letter detailing your experience and why you are interested in this opportunity.

-3rd Line Support Analyst -Permanent -Glasgow -Salary circa £34k + On call + Package Fantastic new opportunity to the market to join our Glasgow-based technology services client. The business is now recruiting for a for an experienced and technically-driven 3rd Line Support Analyst, as they continue to grow their operations team in Glasgow click apply for full job details

IT Project Support Officer - IT Deployments, Infrastructure, Telephony, Hardware - Health Care Essex Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a proactive and highly organised IT -Project Support Officer in IT Deployments to support their nationwide IT Deployments/rollouts - Infr click apply for full job details