It Support Jobs in London

    Find 59+ it support jobs in London. Browse opportunities from top employers. Apply today for your next it support role in London.

    59 jobs found

    ICT Support Analyst (2nd Line)

    VolkerWessels UK Ltd

    Technology
    Hybrid
    London, City
    Permanent
    Competitive

    VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We're looking for an experienced 2nd Line ICT Support Analyst to join our growing IT team supporting the Southern Renewals Enterprise (SRE) - one of the UK's most significant rail infrastructure programmes. Based in Blackfriars, with regular travel across project sites in Kent, South London and Sussex, you'll play a key role in supporting over 1,400 users across multiple locations, ensuring they have the technology and support needed to keep this major programme moving. Reporting to the ICT Delivery Manager, you'll provide a blend of 2nd Line and occasional 1st Line support, acting as a trusted technology partner to users across the project. You'll be responsible for resolving technical issues, supporting Microsoft 365 and Azure environments, maintaining user accounts, and ensuring excellent service delivery across the business. About our project The Southern Renewals Enterprise (SRE) is responsible for delivering Network Rail's Southern Region renewals programme representing a programme of works valued at over 9 billion. The Southern Integrated Delivery (SID) alliance brings together AtkinsR alis, Network Rail, Octavius, VolkerFitzpatrick and VolkerRail, combining expertise, innovation and collaboration to deliver a safer, more reliable railway for millions of passengers. About our role - Providing end-to-end support across hardware, software, networking and user access issues - Delivering primarily 2nd Line support with some 1st Line support responsibilities - Installing, configuring and troubleshooting laptops, desktops, mobile devices and business applications - Managing user accounts, permissions and access through Active Directory, Entra ID (Azure AD) and Microsoft 365 - Supporting onboarding, offboarding and user lifecycle management - Logging, managing and resolving support tickets within agreed service levels - Escalating complex issues where required and working closely with the wider IT team - Supporting IT security initiatives, including MFA, Microsoft Defender and secure access controls - Creating user guides, knowledge base articles and technical documentation - Delivering user training and promoting cyber security best practice across the business - Contributing to continuous improvement initiatives and helping to enhance the overall IT service About you You'll be an experienced IT support professional with strong troubleshooting abilities and a passion for delivering exceptional customer service. Comfortable working independently and managing competing priorities, you'll thrive in a fast-paced environment where no two days are the same. Essential Skills & Experience - Previous experience in a 2nd Line IT Support role - Strong Microsoft 365 administration experience - Experience with Entra ID (Azure AD), Active Directory and user account management - Knowledge of Microsoft Defender and security best practices - Strong networking, desktop support and troubleshooting skills - Excellent communication skills with the ability to support non-technical users - Experience creating technical documentation and user guides - Strong problem-solving, organisational and time management skills - Full UK Driving Licence Desirable Skills - Experience with automation tools such as PowerShell, Power Automate (Flow) or Power Apps If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: - Competitive salary - Competitive annual leave and an additional day off on your birthday - Option to buy additional annual leave - Private medical care - Pension - Life Assurance - Cycle to Work scheme - Shopping and restaurants vouchers, rewards, and discounts - Training and development opportunities-comprehensive skills-based training - Family friendly polices including enhanced maternity benefits - Flexible working opportunities - Employee Assistance programme - Mental health, physical health, and financial support - 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

    IT Support Technician - up to £40,000 + Bonus - Hybrid

    Involved Solutions

    Technology
    On-Site
    London
    Permanent
    Competitive

    Role: IT Support Technician Location: Paddington, London, onsite 3 days a week Salary: Up to £40K + Bonus + Excellent Benefits Are you looking to be an IT Support Technician? Do you want to gain experience providing IT Support for a variety of companies and industries? Are you looking to work with a Managed Service Provider ? This IT Support Technician role will allow you to further develop your technical skillset through fully funded qualifications and aid you in progressing your career from 1/2 Line to 3 Line and Infrastructure support . Working as an IT Support Technician, you and 4 other team members will be providing 1 and 2 Line support to users from different companies in different sectors . Day-to-day duties of an IT Support Technician include assigning and resolving tickets , escalating unresolved issues, software administration, and consistently ensuring customer satisfaction . Essential Skills: You must have experience in: - Microsoft 365 - EntraID - Windows and Windows Server - Networking DNS, DHCP, LAN, WAN - Communicating with users effectively Desirable Skills: You will benefit from having: - Worked with Linux - Worked in virtualised environments (VMWare, HyperV) - Sat exams in additional qualifications/certifications Why Should You Apply? As an IT Support Technician, you will have the benefit of working alongside and communicating with different people daily, which will help you create new connections within the community. What to do now? Begin your application for this IT Support Technician role by emailing your most up-to-date CV and contact details . Feedback will be provided upon completion.

    Workspace Technical Support Coordinator

    Integral UK Ltd

    Executive
    Hybrid
    London
    Permanent
    Competitive

    JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details

    Senior Trade Support Specialist - Interest Rate Derivatives

    Teksystems

    Finance
    Hybrid
    London, City
    Contract
    Competitive

    Description Mandate Acountable for the execution of assigned of trade support activities for International Rates Trading that require specialized handling and skills applying in-depth product knowledge. Support the introduction of new products, technology and processes. Develop and maintain excellent working relationships with Capital Markets Trading & Sales, Product Operations and other stakeholder click apply for full job details

    eDiscovery Support Analyst

    LATHAM & WATKINS LLP

    Technology
    Hybrid
    London, City
    Permanent
    Competitive

    About Latham & Watkins Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional click apply for full job details

    Entry Level IT Support/ IT Technician No Experience Needed

    NEWTO TRAINING LIMITED

    Technology
    Hybrid
    London
    Permanent
    Competitive

    This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in IT but don't know where to begin? The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with the latest technologies click apply for full job details

    Safety & Security Support Team Leader

    North-PB

    Technology
    On-Site
    London
    Permanent
    Competitive

    Job Title:Safety & Security Support Team Leader Location: Central London Salary: Competitve + Travel Allowance Type: Permanent Sector: Data Centre & Enterprise Job Description Role Overview We are looking for an experienced Security Team Leader to lead a team of 3x Onsite Safety & Security Support Engineers based at a high-profile & prestigious client site in Central London. This role combines technical expertise with leadership responsibilities, ensuring the smooth operation, maintenance, and optimization of the Video Management System (VMS) its integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management - Supervise and mentor onsite security engineers, ensuring adherence to best practices and performance standards to deliver world class customer support. - Coordinate shift schedules and allocate resources effectively. - Foster a culture of accountability, continuous improvement, and technical excellence. Client Engagement & Relationship Management - Serve as the main point of contact for the client s security leadership team. - Attend regular client meetings to provide updates, discuss improvements, and address concerns. - Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight - Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures or to support moves, adds, and changes - Ensure timely resolution of technical issues and escalate complex problems when necessary. - Monitor system performance and implement upgrades or adjustments to maintain optimal functionality. Reporting & Auditing - Produce detailed weekly and monthly reports on system health, incident resolution, and maintenance activities. - Conduct regular audits to ensure compliance with security standards and contractual obligations. - Maintain accurate documentation of all asset changes, repairs, and configuration changes. Process Improvement & Governance - Identify opportunities for system enhancements and operational efficiencies. - Ensure adherence to security policies, procedures, and industry regulations. - Support the development of SOPs and training materials for the team. Qualifications & Skills - Technical Expertise: - Strong experience in VMS systems (Genetec preferred), IP-based cameras, and networking fundamentals. - Leadership Skills: - Proven ability to lead and motivate technical teams in a high-pressure environment. - Certifications: - Genetec certification and camera manufacturer-specific training. - Soft Skills: - Excellent communication, client-facing, and problem-solving skills. - Strong organizational and reporting capabilities. - Other Requirements: - Ability to manage multiple priorities and work flexible shifts. Education & Experience - Minimum of 5 years in security systems engineering, with at least 2 years in a supervisory or leadership role. - Background in electrical engineering, IT networking, or related field preferred. - Genetec SC-ETC-001 - Genetec MC-ACT-001 Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: - Generous holiday entitlement - Contributory pension scheme - Healthcare and wellbeing programmes - Professional development and training opportunities - Flexible working arrangements subject to business needs - Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

    Business Support Coordinator - Part-time

    This is Alexander Faraday Limited

    Executive
    On-Site
    London
    Permanent
    Competitive

    Our client has an exciting opportuntiy for a part-time Business Operations Coordinator to join their team and provide support to the Senior Leadership Team. Main Responsibilities - Offer operational and administrative support - Implementing policies, procedures and guidance materials to improve efficiencies - Maintain compliance with data protection regulations - Knowledge of the Data Protection Act 2018, GDPR, Privacy & Electronic Communication Regulations (PECR) - Manage & support junior team members & deliver training on policies & procedures - Support the marketing coordinator & business development teams - Be a first point of contact for staff to report issues with their physical or digital assets and assist with resolving those issues. - Office management & support - Must have excellent Microsoft Office 365 experience This role is part-time, 25 hours per week, hybrid working. Our client offers a warm welcoming environment with paid lunch as well as quarterly staff social events!

    Global Real Estate Support Planning Lead

    Integral UK Ltd

    Technology
    Hybrid
    London
    Permanent
    Competitive

    JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details

    Audio Visual & Creative Support Officer

    London City Mission

    Technology
    Remote
    London, Lambeth
    Permanent
    £30,784 - £35,941/year

    Do you enjoy using creativity and technology to help people hear the good news of Jesus? London City Mission is seeking an Audio Visual & Creative Support Officer to join our Training and Formation Department. In this varied role, you will provide high-quality audio-visual and creative support for training events, conferences, and online learning. From managing audio visual and presentations to creating engaging digital resources and video content, you will help equip Christians across London and support the development of gospel workers. About the Department The Training and Formation Department equips Christians to confidently live and share the gospel. We do this by: - Training the Church of London through conferences, training events, and digital learning resources. - Forming gospel workers by developing London City Mission Missionaries, Pioneers, and other field staff through biblically grounded training and ongoing formation. Key Responsibilities - Provide AV support for training events, conferences, meetings, and other gatherings. - Set up, operate, and maintain AV equipment. - Create presentations, graphics, printed materials, and digital resources. - Film and edit video content for training and online learning. - Support the development of online courses and digital learning resources. - Manage AV equipment and media assets. - Work with colleagues to deliver high-quality events and provide creative support across the organisation. The successful candidate must have: - Experience supporting AV at events. - Confidence using creative software such as Canva, Adobe Creative Suite, or similar. - Experience filming and editing video content. - Strong design skills and attention to detail. - Excellent organisational and problem-solving skills, with the ability to manage multiple priorities. - A commitment to the vision and values of London City Mission and a desire to use your creative gifts to support gospel ministry. If you are passionate about combining creativity, technology, and mission to serve the Church across London, we would love to hear from you. Salary Range: £30,784-£35,941 (depending on experience) Location: London, Tower Bridge Road WorkingHours: Full-time 40 hours inclusive of lunch breaks (office-based, with some remote working) Contract: Permanent There is an occupational requirement that the person appointed be an evangelical Christian. Closing date for applications: Thursday 3rd September at 12 noon. Interviews will be held on Friday 17th September 2026.

    Safety & Security Support Engineer

    North-PB

    Technology
    On-Site
    London
    Permanent
    Competitive

    Job Title:Safety & Security Support Engineer Location: Central london Salary: Competitive Type: Permanent Sector: Data Centre & Enterprise Job Description We are seeking a highly skilled Safety & Security support Engineer (VMS) to join our onsite team at a prestigious clients site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment. Qualifications - Minimum of 2 years in security systems engineering role - Background in electrical engineering, IT networking, or related field preferred Key Responsibilities Support, Fault Resolution, and Configuration: - Update and remediate VMS cameras and associated hardware. - Ensure proper cabling and network connectivity for all devices. - Conduct routine inspections and preventive maintenance on VMS systems. - Diagnose and resolve technical issues promptly to minimize downtime. System Monitoring & Optimization: - Monitor system performance and implement upgrades or adjustments as needed. - Ensure compliance with security standards and client requirements. Documentation & Reporting: - Maintain accurate documentation of all asset changes, repairs, and configuration changes. - Assist with provision of detailed reports on system health and incident resolutions. Client Interaction: - Act as onsite support point of contact for internal SOC, IT/Network teams - Provide instruction and guidance on system usage and best practices when required. Qualifications & Skills Technical Expertise: - Experience in VMS configuration, maintenance, and troubleshooting. - Strong knowledge of IP-based cameras, networking fundamentals, and video management systems. Certifications (Preferred): - Genetec certification and camera manufacturer-specific training (training opportunities can be provided). Soft Skills: - Strong problem-solving abilities and attention to detail. - Excellent communication and customer service skills. - Proactive, can-do attitude. Other Requirements: - Ability to work independently and manage multiple tasks effectively. - Flexibility to work shifts and travel to client sites when required. Education & Experience - Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer - Minimum of 2 years of experience in security systems engineering. - Background in electrical engineering, IT networking, or related field preferred. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: - Generous holiday entitlement - Contributory pension scheme - Healthcare and wellbeing programmes - Professional development and training opportunities - Flexible working arrangements subject to business needs - Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

    Application Support Analyst

    Intec Select Ltd

    Technology
    Hybrid
    London, City
    Permanent
    Competitive

    Application Support Analyst Up to 55,000 + 20% Discretionary Bonus London (Hybrid) I'm currently partnering with a leading global organisation who are looking to hire an Application Support Analyst to join their growing IT team in London. This is an excellent opportunity for a customer-focused support professional with strong application support experience to play a key role in supporting and improving business-critical digital systems used across the organisation. You'll be responsible for providing 1st and 2nd line application support, managing incidents and service requests, driving continuous improvement initiatives, and working closely with both internal stakeholders and external service providers. Key Responsibilities - Provide 1st and 2nd line support across key business applications - Investigate, diagnose and resolve user issues within agreed SLAs - Act as an escalation point between support teams and technical specialists - Support incident, problem and change management processes - Deliver user onboarding and training sessions - Create and maintain knowledge base articles, FAQs and support documentation - Monitor ticket trends and user feedback to identify service improvements - Support major incidents, system outages and disaster recovery testing - Collaborate with internal teams and third-party providers to ensure excellent service delivery - Drive process improvements and contribute to the modernisation of digital services What We're Looking For - Previous experience in an Application Support Analyst, Service Desk Analyst, IT Support Analyst or similar role - Strong user-facing and stakeholder management skills - Experience working with ITSM platforms such as ServiceNow or similar - Knowledge of Incident, Problem and Change Management processes - Excellent troubleshooting and analytical skills - Experience documenting support procedures and knowledge articles - ITIL v3, v4 or equivalent service management experience What's on Offer? - Up to 55,000 salary - 20% discretionary bonus - London-based role - Exposure to business-critical global systems - Opportunity to influence service improvements and digital transformation initiatives - Collaborative and supportive team environment Application Support Analyst Up to 55,000 + 20% Discretionary Bonus London (Hybrid)

    Junior IT Support Engineer / IT Support Technician

    Additional Resources

    Technology
    Remote
    London, City Of Westminster
    Permanent
    Competitive

    An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems. This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies. Key Responsibilities: - Act as the first point of contact for IT queries, incidents, and service requests from users. - Provide technical assistance across office and vessel environments. - Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment. - Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration. - Assist with user account administration and access requests using Active Directory. - Provide remote support using appropriate remote support tools. - Maintain IT asset information and update technical documentation. - Monitor equipment performance and assist with maintaining system reliability. - Support hardware deployments, upgrades, and equipment replacements. - Escalate more complex infrastructure issues when required. - Work with external vendors and suppliers where necessary. - Follow IT policies and Cyber Security procedures. - Support IT projects as required. Skills & Experience: - Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role. - Experience supporting desktop and laptop hardware. - Knowledge of Windows 10 and Windows 11. - Understanding of Active Directory user administration. - Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting. - Experience supporting printers and peripheral devices. - Strong troubleshooting and problem-solving abilities. - Good communication skills with the ability to support users effectively. - Ability to work independently and as part of a team. Desirable: - A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship. - Previous experience within an IT support or Helpdesk role. The Ideal candiates previously worked as a worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician What's on offer: - Competitive salary. - Long-term career development opportunities. - The opportunity to develop technical skills within a global working environment. Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

    Jobs Plus Employment Support Lead

    London and Quadrant Housing Trust

    Technology
    On-Site
    London
    Permanent
    Competitive

    Title: Employment Advisor (NB: This role is known as Jobs Plus Employment Support Lead within the business) Contract Type: 6-Month Fixed Term Contract, Full Time, 35 hours Salary: Starting from £37,451 per annum (London Weighted) Depending on Experience Reporting Office: Stratford, London Working Location: Seddon Centre, Leyton, E10 Persona Site Based Worker: Contractual hours to click apply for full job details

    1st Line Support

    Office Angels

    Technology
    On-Site
    London
    Permanent
    Competitive

    1st Line Support - London 30,000- 32,000 Monday-Friday, 9:00am-5:00pm - Office Based (5 Days per Week) Southwark/Blackfriars Are you an IT Support professional looking for a role where you'll gain hands-on experience across a diverse technology estate and play a key role in supporting a passionate, creative business? We are partnering with a well-established London-based entertainment and publishing group that has been at the heart of pop culture for decades The Role As the first point of contact for IT support across the business, you'll provide technical assistance to colleagues and help maintain a broad range of systems and technologies. This is an excellent opportunity for someone who enjoys variety, wants exposure to infrastructure and projects, and is eager to expand their technical knowledge within a collaborative in-house IT team. Key Responsibilities - Provide first and second-line support to users across the organisation. - Install, configure and maintain hardware and software including Windows PCs, Macs, printers, mobile devices, anti-virus solutions and creative software. - Support and administer Google Workspace. - Manage user onboarding and offboarding processes. - Assist with IT projects and the introduction of new technologies. - Perform hardware stock management and equipment ordering. - Troubleshoot networking issues and support core infrastructure. - Ensure support tickets are resolved efficiently and to a high standard. About You - Previous experience in an IT Support or Service Desk environment. - Strong knowledge of Windows 10/11. - Experience supporting users in a professional business environment. - Knowledge of TCP/IP, DNS and DHCP. - Experience with Active Directory. - Experience administering Google Workspace or Microsoft 365. - Excellent communication skills and the ability to explain technical concepts to non-technical users. Desirable Skills - MacOS support experience. - Adobe Creative Cloud experience. What's on Offer? - Salary of 30,000- 32,000 . - Opportunity to work within a unique and creative entertainment business. - Broad technical exposure across infrastructure, end-user computing and projects. - Genuine learning and development opportunities within an in-house IT team. - Central London location near Southwark . - Full-time office-based role, Monday-Friday, 9am-5pm. If you're a passionate IT Support professional looking for a varied role in a business driven by publishing, entertainment, retail and fan culture, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

    Sirat Support Officer

    LJ Recruitment

    Accounting
    On-Site
    London
    Permanent
    Competitive

    Sirat Support Officer Location: Moorgate, London Salary: Up to 45,000 per annum Job Type: Permanent, Full-Time Working Pattern: Office-based, 5 days per week About the Role We are seeking a motivated and detail-oriented Sirat Support Officer to join a growing Islamic Banking team based in London. This is an excellent opportunity for an individual with 2-3 years of experience in Islamic Banking who is looking to develop their career within a UK-regulated banking environment. Working closely with the Head of Islamic Banking, you will play a key role in supporting Islamic banking products, governance, stakeholder management, and strategic initiatives. The successful candidate will gain exposure to senior stakeholders and benefit from ongoing training and professional development opportunities. Key Responsibilities Stakeholder Management & Coordination - Act as a key liaison between Islamic Banking and internal departments including Relationship Management, Credit Risk, Operations, IT, Product Development, Finance, Treasury, and Compliance. - Support cross-functional projects and initiatives to ensure products, processes, and controls align with Islamic banking principles and business objectives. - Collaborate with group-level Islamic Banking teams to ensure adherence to established frameworks and policies. Sharia & External Engagement - Support engagement with Sharia advisors and scholars on Islamic banking matters. - Prepare briefing papers, reports, issue notes, and supporting documentation for reviews, discussions, and approvals. Governance & Compliance - Assist with governance reviews, audits, and compliance activities relating to Islamic Banking operations. - Maintain governance records, approval logs, implementation trackers, and audit trails. - Support the embedding of regulatory and compliance requirements across Islamic banking products and services. Business Support & Strategy - Assist in the execution of Islamic Banking strategies and business plans. - Support management reporting, business planning, performance monitoring, and strategic initiatives. - Contribute to the successful delivery of key projects and business objectives. Candidate Requirements Essential - Degree in Islamic Finance, Banking, Finance, Economics, or a related discipline. - Minimum 2-3 years' experience within Islamic Banking, Islamic Finance, Sharia support, product structuring, or Islamic operations. - Strong understanding of Islamic finance principles, contracts, and banking structures. - Practical knowledge of Islamic banking operations within a UK-regulated environment. - Excellent communication, organisational, and stakeholder management skills. Desirable - Professional Islamic Finance qualification such as CISI IFQ or equivalent. - Experience supporting governance, compliance, or regulatory initiatives within a banking environment. What's on Offer? - Salary up to 45,000. - Opportunity to work closely with senior leadership within Islamic Banking. - Exposure to strategic projects and product development initiatives. - Ongoing training and professional development. - A collaborative and supportive working environment within a well-established banking organisation. If you have a passion for Islamic Banking and are looking to take the next step in your career, we would love to hear from you.

    FIX Support Engineer Analyst - Equities

    McGregor Boyall Associates Limited

    Technology
    On-Site
    London, City
    Permanent
    Competitive

    FIX Support Engineer Analyst - Equities Hybrid - 4 days per week in office - Location: Central London About the Role We are seeking an experienced Lead Support Analyst to join a high-performing Global FIX Connectivity team supporting mission-critical trading systems across Global teams click apply for full job details

    Senior Supporter Development Officer

    The Brooke

    Sales
    On-Site
    London, City
    Contract
    Competitive

    Senior Supporter Development Officer (Trading & Gaming) £41,500 FTE p.a. Full-time , FTC (6 months) Hybrid : London Bridge , 1 day per week in the office We're seeking a proactive and insight-driven fundraiser with experience in charity e-commerce (Online Shop) click apply for full job details

    Facilities & IT Support Officer

    Harris Hill Charity Recruitment Specialists

    Technology
    Remote
    London
    Permanent
    Competitive

    Harris Hill is delighted to be recruiting for a Facilities & IT Support Officer (1 year FTC), on behalf of a well-established charity. This is a varied, hands-on role supporting the smooth running of the organisation's office, ensuring colleagues have a safe, efficient and well-maintained working environment while providing first-line IT support. Location: Office-based in Farringdon Monday-Thursday, with the option to work from home on Fridays. Key responsibilities - Manage day-to-day office facilities and liaise with suppliers and contractors. - Provide first-line IT support and coordinate with external IT providers. - Support health & safety, office compliance and workplace wellbeing. - Set up IT equipment and accounts for new starters and leavers. - Maintain office equipment, meeting rooms and workplace resources. - Identify opportunities to improve operational processes and office efficiency. About you You'll bring: - Experience in facilities, office management or IT support. - Strong organisational and problem-solving skills. - Good Microsoft 365 and general IT knowledge. - Excellent communication and stakeholder management skills. - A proactive, customer-focused approach with great attention to detail. - This is an excellent opportunity to join a collaborative, purpose-led organisation in a role where you'll make a real impact on the day-to-day experience of staff and visitors alike. For more information, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

    IT Field Support Engineer

    Ashdown Group

    Technology
    On-Site
    London
    Permanent
    Competitive

    IT Field Engineer / Support Consultant - Based from home and covering areas across Surrey and South London - Permanent role and paying up to £38,600 inclusive of car allowance - Reputable qand award winning MSP An award winning IT service provider is looking for an IT Field Consultant to join their team. The successful candidate will manage their time to provide regular onsite IT support to a range of clients and will cover multiple customer sites across Central London, South West London & Surrey. Duties will include: - Attending planned onsite client visitis - Providing 1st and 2nd line desktop support - Escalate any calls to 3rd line teams - Machine set ups - Support and manage customer issues To be considered for this position you will have need to have the following; - Previous experience in IT Helpdesk, Service Desk or Desktop support - Ability to drive to customer sites in the Surrey/London regions - Good knowledge of core Microsoft technologies including; - Windows OS and Office 365 - Exchange, SharePoint and MS Teams - Active Directory and Windows Server - PC hardware setups

    Junior IT Support Engineer - London

    Adria Solutions Ltd

    Technology
    Remote
    London
    Permanent
    Competitive

    Junior IT Support Engineer Location: London (On-site) Job Type: Full-Time About the Role Our client is seeking a motivated and enthusiastic Junior IT Support Engineer to join their growing IT team. This is an excellent opportunity for someone looking to develop their career within IT, gaining exposure to a broad range of technologies while supporting users across a fast-paced, international business. Working as part of a collaborative IT team, you'll provide first and second-line support, resolve technical issues, assist with hardware and software deployments, and help ensure users receive a high level of technical support. Key Responsibilities - Provide first and second-line IT support to end users. - Respond to and resolve IT incidents and service requests within agreed timescales. - Install, configure and support desktops, laptops, mobile devices, printers and peripheral equipment. - Support Windows 10 and Windows 11 environments. - Assist with user account administration and access requests. - Provide remote support using remote access tools. - Monitor and maintain IT equipment and ensure systems remain reliable. - Escalate more complex technical issues to senior engineers where required. - Maintain IT asset records and technical documentation. - Assist with hardware rollouts, equipment refreshes and IT projects. - Follow IT security policies and best practices. - Liaise with third-party suppliers and vendors when necessary. Skills & Experience - Degree, apprenticeship or relevant qualification in Computer Science, Information Technology or a related discipline is desirable. - Previous experience within an IT Support, Service Desk or Helpdesk role would be advantageous. - Good knowledge of Windows 10 and Windows 11. - Basic Active Directory administration. - Experience supporting desktop and laptop hardware. - Knowledge of printers and peripheral devices. - Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and wired/wireless connectivity. - Strong troubleshooting and problem-solving skills. - Excellent communication and customer service skills. - Well organised with the ability to prioritise workload. - Able to work both independently and as part of a team. What's on Offer - Competitive salary and benefits package. - Excellent training and career development opportunities. - Exposure to a wide range of technologies. - Supportive and collaborative working environment. - Long-term career progression within a successful and growing organisation. If you're looking to build your IT career with a company that will invest in your development, we'd love to hear from you. Apply today with your latest CV. Junior IT Support Engineer

    IT Support Coordinator

    Office Angels

    Executive
    On-Site
    London
    Permanent
    £30,000 - £38,000/year

    IT Support Coordinator City of London- Hybrid Working Permanent , Full Time £30,000 - £38,000 DOE Legal We are seeking an enthusiastic and proactive IT Support Coordinator to join our clients growing team. This is an excellent opportunity for someone who is passionate about technology and looking to build their career within a forward-thinking law firm. This is a varied role where no two days are the same. You will gain exposure across IT support, systems administration, vendor management, technology projects, and emerging technologies including AI. Working closely with a supportive team, in brand new offices in the City! Benefits: 28 days holiday + bank holidays Private Medical Insurance Matched Pension Discretionary Bonus Life Assurance & Income Protection Excellent career development opportunities The Role: - Providing 1 Line Support, assisting with laptops, mobile devices and user accounts - Managing IT equipment, software licences, and inventories - Liaising with IT suppliers and managed service providers - Assisting with technology projects, and system upgrades - Supporting the evaluation and implementation of new technologies, including AI - Creating and improving IT processes and documentation About You: - At least 2 years' experience in an IT support role within professional services - Strong organisational and communication skills - Able to build strong working relationships - Flexible to visit other offices across the UK on a monthly basis - Proactive, detail-oriented, and able to work independently - Passionate about technology, innovation, and continuous improvement Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

    AV/IT Support Technician

    MFK Recruitment

    Technology
    Hybrid
    London
    Permanent
    £29,000 - £32,000/year

    AV/IT Support Technician Location: South East London Salary: £29,000 to £32,000 Working hours: Monday to Friday, 7:45am to 4:15pm Contract: Permanent, full-time MFK Recruitment is delighted to be recruiting an AV/IT Support Technician on behalf of a highly regarded education technology provider. We have recruited 45 IT professionals into this company over the past six years, and 32 are still working there today, which speaks volumes about the culture, progression and support they provide. This is a varied, hands-on position based at an independent school in South East London. You will take responsibility for setting up and operating AV equipment for school events while also supporting the wider IT team with day-to-day technical issues. The role would suit someone passionate about both AV and IT who enjoys working with different people and wants to develop their technical career within a supportive and growing organisation. What you'll be doing - Liaising with event organisers to understand their AV requirements - Setting up and operating sound, projection and video equipment - Ensuring AV equipment is working correctly before and during events - Troubleshooting faults and arranging repairs when required - Supporting users with the operation of AV equipment - Maintaining AV equipment within the school's main hall and classrooms - Resolving first-line IT support tickets - Providing technical support to teachers, staff and pupils - Installing software and upgrading existing applications - Testing and repairing laptops, desktops and other IT equipment - Supporting the maintenance of the school's network - Managing hardware and peripherals - Ensuring equipment and systems are safe for pupil use What we're looking for - Approximately 18 months' practical experience working with AV equipment - Experience with sound, projection and video systems - The ability to set up, operate and troubleshoot AV equipment - Experience providing IT support within a Microsoft Windows environment - Knowledge of Microsoft Entra ID and Intune - Experience troubleshooting hardware and software issues - Strong communication and interpersonal skills - A calm and solutions-focused approach when working under pressure - The ability to work independently and as part of a team - Excellent organisation, prioritisation and attention to detail - A genuine passion for AV and technology Industry-recognised AV or IT qualifications, such as CTS, Microsoft or CompTIA A+, would be beneficial but are not essential. Additional information This is a full-time, site-based position. The role includes attendance at up to 25 evening events each year, with hours normally offset through adjusted working hours or time off in lieu. Overtime may occasionally be available. A term-time-only arrangement, plus two additional weeks, may also be considered with the salary adjusted accordingly. The successful candidate will receive 22 days' annual leave and access to excellent training, professional development and career progression opportunities. Due to the school-based nature of the position, employment will be subject to an enhanced DBS check and safer recruitment checks.

    Operations Support Manager - Banking / Financial

    N P Associates

    Finance
    Hybrid
    London
    Permanent
    Competitive

    Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. Key Responsibilities - Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms - Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement - Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person - Maintain a high degree of customer service for all support queries - Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation - Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms - Maintain and enhance knowledge base and documentation - Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms - Raise and deploy changes to support the day to day running of multiple exchange platforms - Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified - Ensure processes are streamlined - Ensure process maps are followed to reduce risk - Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development - Take part in release review meetings prior to upgrades - Raise and deploy changes to support the day to day running of multiple exchange platforms - Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified - Ensure processes are streamlined - Ensure process maps are followed to reduce risk - Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development - Take part in release review meetings prior to upgrades Required Skills: - Minimum 5+ Years experience in an environment providing Operational or Technical Support - Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels - Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle - All round general knowledge of IT including Microsoft - Some Linux / Unix Systems Administration (RedHat, Centos, Rocky). - Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL. - Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. - General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls - Good understanding / operational experience of ITIL methodology with any certifications beneficial. - Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: - Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. - Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. - Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. - FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. - Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). - Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: - Inclusion in Personal and Company Bonus + Overtime - 25 days holiday per year, increasing to 30 days. - Pension - Health Care, Health and Life Assurance - Childcare Vouchers - Season Ticket Loan - Subsidised Gym Membership - Cycle To Work Scheme

    IT Support Assistant - Training Course

    Netcom Training

    Technology
    Hybrid
    London
    Permanent
    Competitive

    Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 13 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ certification that employers actually look for. Course details - Duration:13 weeks - Format: Online, live practical workshops - Schedule: Mon - Thurs, 6-9PM What you'll learn - Setting up and maintaining secure networks - Configuring desktop and mobile devices - Applying cloud security and disaster recovery methods - Understanding IT systems, legislation and business operations Additional benefits - High-impact employability workshops - Six months' access to online employability courses - Ongoing career support after you finish Where could this take you? Graduates of this course have gone on to interview with our partner employers - including Innosonic Ltd, a national IT services company working with major clients such as Jaguar Land Rover, the NHS and UK universities. Is this for you? To be eligible, you must: - Live in the West Midlands - Be aged 19 or over - Earn below 34,194 gross per year - Not currently be on another government-funded training programme - Not be in the UK on a student, graduate, postgraduate, sponsorship or dependent visa Cost: Free This is a fully government-funded course - there's nothing to pay. Complete the programme and you'll be connected with our network of partner employers looking to hire.

    1st / 2nd Line Support Analyst (Retail Experience)

    Logic Managed Services Ltd

    Technology
    Remote
    London
    Contract
    Competitive

    About the Role We are looking for a proactive 1st / 2nd Line Support Analyst to join our dynamic IT team in London. This is a hybrid role requiring a mix of remote work and days in our London office. You will provide essential technical support across our corporate and store systems. Because of the fast-paced nature of our business, previous experience working within a retail environment is highly desirable. Key Responsibilities - Act as the first point of contact for all IT disruptions and service requests. - Troubleshoot hardware, software, and network issues for remote and office-based users. - Support retail-specific systems, EPOS terminals, and store peripherals. - Escalate complex technical issues to 3rd line teams when necessary. - Log, track, and update all support tickets accurately within the service desk system. Skills and Experience Required - Proven experience in a 1st or 2nd line IT support role. - Strong technical knowledge of Windows OS, Microsoft 365, and Active Directory. - Previous experience in the retail sector is strongly preferred. - Excellent communication skills and a customer-focused attitude. - Ability to work under pressure in a fast-moving environment. Availability - This role requires an immediate start . Please only apply if you are available to notice-free or on a very short notice period.

    Manager - Portfolio Management Loans Support

    Public Sector Resourcing

    Accounting
    Hybrid
    London
    Permanent
    Competitive

    Manager - Portfolio Management Loans Support Homes England National Housing Bank 39,933 - 46,573 Hybrid Location: Hybrid 50/50 Our new Headquarters are in Leeds and this role is based in Birmingham, Bristol or London. Homes England is launching the National Housing Bank, a government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will support the management of a portfolio of debt investment transactions and partner relationships for successful outcomes i.e. delivery, value, return/recovery and growth. Investments include a variety of funding structures and solutions across a range of asset class sub sectors. The role holder will work collaboratively supporting the lead Portfolio Manager in ensuring strong stewardship through effective client management, which includes managing and mitigating risks, regular monitoring, reporting and assurance. The role consistently demonstrates and embeds the values and behaviours in daily work, contributing to a positive and inclusive culture. The opportunity Responsibilities include: Support delivery of housing starts, completions, unlocking of land, and budgeted spend aligned with the National Housing Bank Business Plan and annual targets. Prepare credit submissions, payment requests, and instruct legal documentation to maintain compliance and quality standards. Maintain oversight of portfolio performance and provide assurance through accurate data reporting and stewardship activities. Monitor and manage risk profiles across transactions, identifying early signs of deterioration and work collaboratively with the lead Portfolio Manager implementing corrective actions in collaboration with Risk and Distressed Investments. Analyse portfolio metrics and performance data to draft and produce high-quality reports and recommendations. Contribute to policy and process reviews, recommending and implementing improvements to enhance efficiency and compliance. Candidate profile You're an experienced investment professional with: Degree-level qualification or equivalent experience in Banking, Finance or a related field. Proficient understanding of cashflow analysis and financial modelling. Understanding of deal execution documents (e.g. Shareholder Agreements, Loan Agreements). Experience in risk and client management across real estate lending portfolios, with development finance experience preferable. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Why join? Build a national financial institution from the ground up Lead a high-impact fund management function deploying billions in public capital Competitive salary, 33 days' leave, hybrid working and wellbeing support Work in a purpose-driven, collaborative and inclusive environment Contact point for applicants Name : Rebecca Nolan Email : 1 Recruitment team Email : 2 Closing date: 1st September, 2026 Right to Work in the UK is required. References Visible links 1. mailto: 2. mailto:

    TechOps / Application Support Manager

    IT Talent Solutions

    Technology
    Remote
    London, Croydon
    Permanent
    Competitive

    TechOps / Application Support Manager Job Description TechOps / Application Support Manager required to take ownership of technical operations across a large-scale, multi-site technology estate. This is a hands-on leadership role, combining team management with direct responsibility for infrastructure, networking, monitoring, and operational support. You'll lead a small team of engineers, drive operational excellence, improve monitoring and incident management processes, and act as the senior escalation point for complex technical issues. You'll also play a key role in the deployment and support of IoT devices, networking equipment, and edge technologies across distributed locations. Key Requirements: - 6+ years' experience in Technical Operations, Infrastructure, IT Support, or Field Engineering. - Previous people management and team leadership experience. - Strong networking knowledge (VPNs, VLANs, DHCP, DNS, firewalls, routing). - Experience managing distributed technology estates and IoT devices. - Proven troubleshooting and root-cause analysis skills. - Comfortable working with remote monitoring, device management tools, and CLI/SSH environments. - Strong documentation, process improvement, and stakeholder management skills. Desirable: - Knowledge of cloud platforms, APIs, and operational data analysis. - Jira Service Management administration. - Microsoft 365 administration. - ITIL certification. This is an excellent opportunity for a proactive technical leader who enjoys balancing strategy, people management, and hands-on technical problem-solving in a fast-paced operational environment.

    IT Support

    Newto Training

    Technology
    Hybrid
    London
    Permanent
    Competitive

    IT Support/ IT Technician Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in IT but don't know where to begin? The demand for skilled IT Technicians is growing fast, with excellent opportunities for career progression and hands-on experience with the latest technologies. At Newto Training, our IT Support/ Technician Career Programme gives you the skills, certifications, and real-world experience you need to step straight into the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £180 per month How Our Career Programme Works: - Over 80 hours of live instructor-led online training delivered by experienced industry professionals - Two industry-recognised certifications (exam voucher and exam resit support included): - CompTIA A+ - Microsoft Azure Fundamentals (AZ-900) - Practical, real-world project work designed to help you develop hands-on skills - Dedicated 1-to-1 tutor support throughout your learning journey - CV support, interview preparation, and career coaching - Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £30,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: - Looking for a career change - A recent school, college or university leaver - Currently working in another industry - Leaving the Armed Forces - Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £180 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.

    Collections Case Manager & Insolvency Support

    Aimee Willow Connex Ltd

    Accounting
    Remote
    London, City
    Permanent
    Competitive

    ROLE OVERVIEW The Collections case manager and insolvency support agent provides comprehensive administrative and operational support to the Collections and Insolvency function. The role is responsible for managing insolvency-related workflows, supporting debt recovery activity, maintaining accurate and up-to-date account records, and ensuring active coordination between internal teams, external insolvency practitioners, and debt collection agencies (DCAs). This role plays a key part in maintaining data accuracy, ensuring compliance with insolvency processes. Offering Remote Working KEY RESPONSIBILITIES Insolvency & Case Management - Monitor and process daily insolvency updates - Chase Insolvency Practitioners (IPs) for updates including the timing of any IVA dividends - Bankruptcy progress updates - Liquidation, Administration, and CVA status updates - Assess IVA and CVA proposals and prepare recommendations for approval/rejection - Submit Proof of Debt (POD) and proxy forms following approval - Maintain all insolvency-related tasks under designated ownership within case management systems - Ensure all DCA closure reports are uploaded to Box and appropriate next steps are completed Asset Tracing & Account Verification - Conduct asset tracing activities including Credit file reviews - Land Registry checks - Support identification of recoverable assets and risk exposure Case Management - Investigate and manage Direct Debit (DD) failures and cancelled mandates - Set up new Direct Debits, ensuring correct task assignment within the administration workflow - Support resolution of payment setup issues and mandate reinstatements - Hande a portfolio of overdue accounts to recover failed direct debit payments - Agree reduced payment plans and utilise soft skills when handling vulnerable customers over the phone/email - Handle complaints and escalate unresolved complaints to the dedicated complaints handler Account & Documentation Management - Process requests for: Statements of account and Loan agreements - Manage incoming post related to collections and insolvency cases - Ensure legal invoices are correctly allocated to accounts and that legal fee records are accurate and up to date Data management & Case Updates - Allocate unassigned emails to the correct opportunities or cases - Ensure Debt Collection Agency (DCA) cases are updated and all queries are responded to in a timely manner - Maintain accuracy of account records across systems Reporting - Provide weekly reporting to Head of Collections - Collate and maintain quarterly lists of cases eligible for debt sale - Provide daily updates to the collections performance/statistics channel to track performance and progress

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    About It Support Jobs in London

    The it support job market in London is thriving, with 59 active opportunities from leading employers. London offers a diverse range of it support positions across various industries, from established corporations to innovative startups.

    Key Skills for It Support Roles

    CommunicationProblem SolvingTeam CollaborationTime ManagementAdaptability

    Career Path & Opportunities

    Professionals in this field have strong career prospects with clear paths for advancement. With the right skills and experience, progression to senior and leadership roles is achievable, often accompanied by significant salary increases and broader responsibilities.

    Quick Stats

    59

    Active positions

    Top Hiring Companies

    Integral UK LtdNorth-PBOffice AngelsVolkerWessels UK LtdInvolved Solutions

    Typical Salary Range

    £29k - £38k

    Work Arrangements

    Hybrid12 jobs
    On-Site11 jobs
    Remote7 jobs

    Frequently asked questions

    How many it support jobs in London are available right now?+

    Hyra currently lists 59 active it support jobs in London from leading employers. New roles are added every day as employers post and our feeds refresh.

    Is remote work available for it support roles in London?+

    Yes — many of the it support jobs in London on Hyra offer remote or hybrid arrangements. Use the work-type filter to see only remote roles, or browse our dedicated remote jobs section.

    What's the typical salary for it support in London?+

    Salaries vary by experience, employer, and exact role. Filter listings by salary band, or visit our salary calculator for benchmark data across the UK and US.

    How do I apply for it support jobs in London?+

    Click any job listing to view the full description and apply directly with the employer through Hyra. Most roles allow you to apply with your existing CV in under a minute.

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    Yes. Hyra is completely free for job seekers — browse, filter, and apply to any listing without an account or paywall.

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