Customer Service Jobs in Bristol

Description Motability Operations are currently recruiting for an Account Manager to join our team in Bristol on a full-time, permanent basis. As an Account Manager, you are responsible for driving sales, growth, and retention across a blended portfolio of dealers, with a clear focus on higher-potential and developing accounts click apply for full job details

ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most click apply for full job details

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Were looking for a Customer Contact Forecasting Analyst to join our Resource Planning team at our office in Lyde Green, Bristol. This is a newly created role, offering the opportunity to design, build and implement forecasting and capacity click apply for full job details

New Technical Customer Success Analyst role - Leading UK Business Saas Software Company - Bristol - Up to 35k Stratospherec LTD are delighted to be recruiting for a talented Technical Customer Success Analyst with a strong customer service background to join a growing team in central Bristol. They are based in beautiful offices in Central Bristol. The company make a SaaS platform specialising in workforce screening, deployment, attendance, tracking, and financial management solutions used by national clients across the globe. You will work closely with customers where required, but your primary responsibility will be supporting the wider Customer Success team by investigating technical issues, configuring customer environments, producing reports, assisting with integrations and ensuring implementations run smoothly. The role is ideal for someone with experience in Service Desk, Technical Support or Systems Support who enjoys solving problems, working with data and helping customers get the most from software. This role is based in their Bristol offices and pays 35k with a great benefits package. Essential Experience - Experience within Service Desk, Technical Support, Systems Support or Implementation - Good SQL knowledge and data investigation skills - Strong troubleshooting and analytical abilities - Excellent attention to detail - Good communication skills - Ability to explain technical concepts clearly - Strong organisational skills - Full UK driving licence and willingness to travel to customer sites when required Desirable Experience - SaaS experience - Power BI - APIs and integrations - Data migration - Microsoft SQL Server - Workforce management or operational software This is a great time to join a growing team building the next generation of their highly successful SaaS platform. Please apply with you CV.

Service Delivery Manager - Defence Location Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting defence focused programmes within a highly regulated environment click apply for full job details

Key Account Manager Foodservice Wholesale REWARDS: Basic 49K-65K (OTE 75K) company car or allowance, laptop and company benefits LOCATION : Bristol, Plymouth, Exeter, Taunton, Bournemouth, Oxford, Swindon, Southampton Exciting new sales opportunity in Fresh Produce to the Foodservice sector THE COMPANY : We are an established Foodservice wholesaler with a turnover of over £100 Million and a strong repu. . click apply for full job details

Synchronicity are currently working with a highly respected professional trustee firm that is looking to appoint a Senior Associate to join their growing governance team. This is an excellent opportunity for a pensions professional who enjoys working across multiple schemes and projects, helping trustees maintain strong governance and navigate an increasingly complex regulatory environment. The Role In this role, you will play a key role in supporting the governance of occupational pension schemes. These may include schemes that are ongoing, winding up, or currently in a Pension Protection Fund assessment period. You may also act as Scheme Secretary, supporting Trustee Managers and Directors to ensure effective decision-making, strong governance processes and timely project delivery. Key Responsibilities - Supporting trustees with the ongoing governance of pension schemes - Acting as Scheme Secretary where required, including preparing agendas, organising meetings and minute writing - Managing annual regulatory reporting and governance processes - Carrying out adviser reviews and benchmarking exercises - Managing documentation controls and scheme communications - Supporting projects including scheme wind-ups, regulatory reviews and governance improvements What We're Looking For - Experience working with Defined Benefit and/or Defined Contribution occupational pension schemes - Knowledge of pensions governance and regulatory requirements - Strong organisational skills with the ability to manage multiple projects and deadlines - Excellent communication skills and experience working with senior stakeholders - Advanced skills using the Microsoft Office Suite If you feel this could be a role of interest, please apply with a copy of your CV and I'll be in touch to discuss further!

Managed Services IT Engineer Location: Bristol Flexible working available (business needs dependent) Salary: Up to £30,000 + 20% Bonus Benefits: Private healthcare, share plan, enhanced annual leave, funded training & certifications, career progression, pension and more. Our client, a leading provider of managed IT and technology services, is looking for a Managed Services IT Engineer to join its growing support team in Bristol. This is an excellent opportunity for an experienced 1st Line Engineer with MSP experience to join a collaborative environment where you'll support a diverse client base while developing your technical expertise across Microsoft cloud technologies, networking and endpoint management. What you'll do - Act as the first point of contact for users experiencing technical issues. - Log, prioritise and manage support tickets through a PSA platform. - Provide technical support across Microsoft 365, Azure and Intune environments. - Monitor and remediate issues using Remote Monitoring & Management (RMM) tools. - Troubleshoot networking issues including LAN, WAN, Wi-Fi, VPN, DNS and DHCP. - Support multiple client environments within a Managed Services Provider (MSP). - Maintain accurate technical documentation and knowledge base articles. - Assist with onboarding new clients and deploying IT solutions. - Work closely with 2nd and 3rd Line Engineers to resolve more complex incidents. - Identify recurring issues and contribute to continual service improvement. - Deliver outstanding customer service while keeping clients informed throughout the support process. - Escalate incidents appropriately to ensure SLA compliance. You'll work closely with technical specialists, service delivery teams and customers to provide a responsive, professional support experience while helping maintain high service standards. What we're looking for Essential - Minimum of 2 years' experience working within an MSP environment. - Strong knowledge of Microsoft 365, Azure and Intune. - Experience using ConnectWise or similar PSA platforms. - Experience with RMM tools. - Networking knowledge including TCP/IP, VLANs and VPNs. - Experience maintaining documentation within IT Glue or similar platforms. - Excellent troubleshooting and customer service skills. - Strong communication and organisational abilities. - Ability to manage multiple priorities in a fast-paced support environment. Desirable - Microsoft certifications including AZ-900 and MS-900. - CompTIA A+ certification. - macOS support experience. - Experience producing technical documentation. - Knowledge of CRM or ERP platforms such as Oracle or Salesforce. - Degree or equivalent commercial experience. - A genuine passion for technology and continuous learning. The ideal candidate will be proactive, customer-focused and eager to develop their technical skills within a supportive and collaborative MSP environment. Why join? - Competitive salary with performance-related bonus. - Ongoing training and fully supported certification pathways. - Clear career progression opportunities. - Flexible working options where business needs allow. - Private healthcare, life assurance and income protection. - Employee share scheme. - Pension scheme. - 25 days' annual leave plus bank holidays, increasing with service. - Mental health support. - Cycle to Work scheme. - Gym membership discounts. - Travel loan and additional employee wellbeing benefits. Apply now to build your career with a growing managed services team delivering exceptional IT support to a wide range of clients.