HR Team Lead - Glasgow - 6 Month Contract

HR Team Leader 6-Month Contract Glasgow (Hybrid - 2 days/week in the office in Central Glasgow)

We're looking for an HR Services Team Leader to lead a high-performing People Services team (circa 6 Direct Reports)

This is a fantastic opportunity for someone with HR Services experience who can balance exceptional service delivery with strong people leadership in a fast-paced environment.

The role:

• Lead, coach and develop a team of around 6 HR Advisors and Administrators.

• Oversee the delivery of end-to-end HR services across the employee lifecycle, including payroll support, employee relations guidance and HR administration.

• Ensure service levels, SLAs and customer experience standards are consistently achieved.

• Manage escalations, monitor team workloads, identify service risks and drive continuous process improvements.

• Produce reporting and MI, working closely with stakeholders to support key HR initiatives and organisational change.

We're looking for someone with:

• Previous experience leading teams within an HR Services or People Services environment.

• Strong knowledge of HR policies, employment legislation and employee lifecycle processes.

• Experience managing service delivery against KPIs and SLAs.

• Confidence handling complex HR queries and stakeholder escalations.

• Strong HR systems, reporting and data analysis skills.

• CIPD qualification (or equivalent).

Project People is acting as an Employment Business in relation to this vacancy.