Sales Project Coordinator - New Unit Sales (Generac)

Location: Owings, MD Department: New Unit Sales

Position Summary

Kelly Generator & Equipment is seeking a highly organized and customer-focused Sales Project Coordinator to support our New Unit Sales team. This position serves as the primary coordinator for commercial and industrial Generac generator sales projects after a customer purchase order has been received, ensuring projects move efficiently from order entry through delivery, startup, and closeout.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, enjoys working with multiple departments, and takes pride in delivering an exceptional customer experience.

Essential Responsibilities

Project Coordination

• Serve as the internal project coordinator after receipt of customer purchase orders.

• Act as the liaison between customers and Kelly Generator & Equipment throughout the project lifecycle.

• Coordinate project activities between Sales, Service, Purchasing, Logistics, Engineering, and Finance.

• Monitor project schedules and proactively communicate status updates to customers and internal stakeholders.

• Maintain accurate project documentation from project kickoff through completion.

Order Processing & Administration

• Process customer orders and verify order accuracy.

• Create and maintain project records within company systems.

• Manage purchase orders, proposals, pricing documentation, and project tracking.

• Coordinate customer credit applications, bonding documentation, and vendor requirements.

• Prepare and process project change orders.

• Maintain complete electronic project files and supporting documentation.

Project Execution

• Coordinate equipment releases and project scheduling.

• Order project-related materials once projects are released.

• Review and release tank drawings and customer submittals.

• Track customer approvals and ensure projects progress through required milestones.

• Coordinate generator startup scheduling with the Service Department.

• Assist in resolving project issues quickly while maintaining a positive customer experience.

Sales & Administrative Support

• Support the Sales Team with bid preparation, estimating assistance, and proposal coordination.

• Assist with expedited customer quotations when required.

• Maintain vendor applications and bid board registrations.

• Prepare recurring sales reports and project status updates.

• Provide administrative support to the Director of Sales and Sales Team.

• Cross-train with Purchasing and Logistics to support operational needs.

Qualifications

Required

• 2-5 years of experience in project coordination, sales support, customer service, project administration, or a related role.

• Associate degree or equivalent combination of education and experience.

• Strong organizational and time management skills with the ability to manage multiple priorities.

• Excellent verbal and written communication skills.

• High attention to detail and commitment to accuracy.

• Proficiency with Microsoft Office (Excel, Outlook, Word).

• Experience working with CRM, ERP, or project management software.

Preferred

• Experience supporting commercial construction, industrial equipment, electrical, mechanical, or generator sales.

• Knowledge of purchase orders, project schedules, submittals, and change order processes.

• Experience working in a fast-paced, customer-focused environment.

What You'll Bring

• Exceptional customer service skills

• Strong organizational abilities

• Effective communication and collaboration

• Critical thinking and problem-solving skills

• Ability to manage competing priorities

• Initiative and accountability

• A positive, team-first attitude Success in This Role

You'll be successful when you:

• Keep projects moving efficiently from order entry through completion.

• Deliver timely, accurate communication to customers and internal teams.

• Maintain organized and accurate project documentation.

• Build strong relationships with customers and cross-functional teams.

• Help create a seamless project experience that reflects Kelly Generator & Equipment's commitment to quality and service.

If you're an organized professional who enjoys coordinating projects, supporting a high-performing sales team, and providing outstanding customer service, we'd love to hear from you.

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