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Operations Manager - Financial Services
Ops & Product
KATIE MAY CONSULTING LTD
Kent, Chatham
Permanent
Competitive
Hybrid
Job Description
The Operations Manager is responsible for a team of circa 20FTE frontline and administrative Customer Service Specialists:
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Review and improve end to end Customer Service administration policies, processes and procedures
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Ongoing training and development of team members ensuring continuous improvement and professional development
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Design and develop service level standards and quality controls
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Oversight click apply for full job details
Posted on August 12, 2026
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