Call Centre Sales Advisor

Call Centre Sales Advisor

West London Circa 27,000 basic + Uncapped Commission + Benefits

We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London.

This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%) , meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling.

The Role

You'll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up.

Key responsibilities include:

• Handling predominantly inbound sales calls (circa 95%)

• Responding to customer enquiries via phone and email

• Building strong relationships with new and existing customers

• Understanding customer needs and tailoring solutions accordingly

• Maximising opportunities through upselling additional services

• Maintaining accurate records on the CRM system

• Supporting with reporting and general team performance

• Escalating any issues or complaints where required

About You

• Experience within a call centre or contact centre environment prefferred but not essential

• Customer service sales experience is a must

• Strong communication and interpersonal skills

• A confident, proactive approach to sales

• Comfortable working to targets in a performance-driven environment

• Organised, self-motivated and able to manage multiple tasks

• A team player who thrives in a collaborative setting

What's on Offer

• Circa 27,000 basic salary

• Uncapped commission structure

• Only 1 weekend per month sometimes less, supporting a strong work life balance

• Supportive team environment

• Ongoing training and development

• Opportunity to grow within a stable and expanding business BBH36070