Account Manager

Our client is a well-established engineering business supplying the UK rail industry. They're successful, growing, and have built an excellent reputation over the last 20+ years.

They're now looking for a Customer Account Manager to join their close-knit commercial team. It's a genuine opportunity to build a long-term career, with a clear pathway into a Sales Manager position as the business continues to grow.

If you're ambitious and looking for a company that promotes from within, this could be exactly what you're looking for.

The Role This is an office-based role managing a portfolio of existing customers. You'll focus on building strong relationships, responding to enquiries, preparing quotations and delivering excellent customer service.

You'll become the go-to contact for your customers while learning a specialist product range, with full training provided.

What You'll Be Doing

• Looking after around 20 established customer accounts.

• Handling customer enquiries from start to finish.

• Preparing quotations and checking stock availability.

• Building strong, long-term customer relationships.

• Visiting customers across the UK when needed (occasional overnight stays).

• Attending exhibitions and industry events.

• Working closely with the Procurement team.

• Developing knowledge of the company's specialist products.

About You You'll enjoy working with people and building relationships.

You'll probably have experience in one of the following:

• Account Management

• Internal Sales

• Customer Service

• Sales Support

• Commercial Administration

• Technical or Engineering Support You'll also have:

• Great communication skills.

• Good attention to detail.

• Confidence speaking with customers.

• Ambition to develop your career.

• A full UK driving licence.

Industry experience isn't essential. If you've got the right attitude and enjoy looking after customers, full product training will be provided.

What's on Offer?

• Salary dependant on experience

• 10% performance bonus

• Monday-Thursday: 8:30am - 4:30pm

• Friday: 9:00am - 3:00pm

• Christmas shutdown

• Car allowance and mileage paid

• All travel expenses covered

• Full training and ongoing development

• Genuine progression into a Sales Manager role

• UK travel, with international opportunities in the future Ready for Your Next Step? If you're looking for a role where you can build lasting customer relationships, develop your career and work for a business that genuinely invests in its people, we'd love to hear from you.