Strategic Account Manager

Strategic Account Manager

Home-Based National Travel (Up to 50%) Healthcare Sector

We are partnering with a growing healthcare organisation to recruit an experienced Strategic Account Manager. Reporting to the Head of Strategic Account Management, this is a high-profile customer-facing role focused on building long-term partnerships, driving customer retention and growth, and delivering measurable value across key healthcare accounts.

This opportunity is ideal for someone who is commercially minded, relationship-driven and comfortable operating in a fast-paced, evolving environment. You will work closely with executive, clinical and operational stakeholders while collaborating internally to ensure outstanding customer outcomes.

This is an excellent opportunity to join a developing strategic function within a forward-thinking healthcare business, where you will play a key role in shaping customer partnerships and driving long-term growth.

Your role as Strategic Account Manager:

• Build and manage strategic relationships with key healthcare customers, including C-suite, clinical and operational stakeholders

• Develop and execute account growth strategies that drive retention, renewal and commercial success

• Identify new opportunities within existing accounts and deliver customer-centric solutions

• Work cross-functionally to support service delivery, operational improvements and long-term customer success

• Maintain oversight of account performance, ensuring KPIs and SLAs are achieved

The ideal candidate:

• 7+ years' experience in Strategic Account Management or Business Development preferably in the healthcare sector

• Proven track record managing and growing complex, high-value accounts

• Strong commercial awareness and stakeholder management skills

• Confident influencing at executive and operational levels

• Strategic thinker with strong problem-solving ability

• Comfortable working within complex or regulated environments

• Willingness to travel nationally up to 50%

• Driver essential

Desirable

• Healthcare sector experience

• MES or healthcare infrastructure contract experience

• Understanding of healthcare procurement and regulatory environments

• Clinical background or experience working closely with clinical teams

Excellent benefits on offer