ServiceNow Architect

ServiceNow Architect London, Hybrid (3 days per week onsite) (Apply online only)pd (initial 3-month contract, outside IR35) or TechNest are looking for an experienced ServiceNow Architect/professional to join a very high-profile transformation programme with one of our London based clients.

Key Responsibilities:

• Lead the architecture, design and governance of the ServiceNow platform.

• Define platform strategy, roadmap and technical standards.

• Design and implement solutions across ITSM and additional ServiceNow modules including ITOM, ITAM, HRSD, CSM, GRC and SecOps.

• Drive integrations using REST, SOAP APIs and MID Servers.

• Ensure platform scalability, security and performance.

• Lead architecture workshops and mentor junior technical teams.

Essential Skills:

• Extensive ServiceNow architecture experience.

• Strong ITSM knowledge plus at least two additional ServiceNow modules.

• CMDB and Discovery implementation experience.

• Strong JavaScript, Glide and Flow Designer knowledge.

• Excellent stakeholder management and communication skills.

Desirable Skills:

• ServiceNow CSA, CIS, CAD or CTA certifications.

• Agile/Scrum experience.

• AWS, Azure or GCP exposure.